Print-Quality Problems
Your printer is designed to produce consistently high-quality prints. If you observe print-quality
problems, use the information in this section to troubleshoot the problem. For more information, go
to
www.xerox.com/office/B1022_B1025support
Caution:
The Xerox
®
Warranty, Service Agreement, or Xerox
®
Total Satisfaction Guarantee
does not cover damage caused by using unsupported paper or specialty media. The Xerox
®
Total Satisfaction Guarantee is available in the United States and Canada. Coverage can vary
outside of these areas. For details, contact your local Xerox
®
representative.
Note:
To ensure consistent print quality, the toner cartridges and imaging units are designed to
cease functioning at a predetermined point.
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Various factors can affect the quality of the output of your printer. For consistent and optimum print
quality, use paper designed for your printer, and set the paper type correctly. To maintain optimum
print quality, follow the guidelines in this section.
Temperature and humidity affect the quality of the printed output. The guaranteed range for optimal
print quality is 10–30º C (50–86º F) and 20–80% relative humidity.
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When the print quality is poor, select the closest symptom from the following table, then refer to the
corresponding solution. To determine the print-quality problem more precisely, you can print a Demo
Page.
If the print quality does not improve after completing the appropriate action, contact your Xerox
®
representative.
Note:
To maintain print quality, when toner is low, a warning message appears on the control
panel. When the toner cartridge is empty, the printer stops printing, and a warning message
appears that prompts you to replace the toner cartridge. The printer stops printing until you
install a new toner cartridge.
Xerox
®
B1022 Multifunction Printer
User Guide
143
