Xerox AltaLink B81 Series, Руководство пользователя

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• For Windows 10, click the Windows Start → Settings → Devices → Printers & Scanners .
Scroll to Related settings, then click Devices and printers .
Note: If you are using a custom Start Menu application, it can change the navigation
path to your list of printers.
b. Right-click on the name of the printer.
c. From the drop-down list, select Properties .
• Ensure that the model name in the middle of the driver matches the model name of the
printer.
• If the names do not match, install the proper print driver for the printer.
3. If the problem persists, delete then reinstall the print driver.
4. If the document printed without a print-quality problem, the application is probably the cause.
Restart your printer, restart the application, then print the document again. For more information,
refer to
Power Options .
5. If the problem still persists, ensure that you are not printing through a print server. If the problem
persists, for online support information, go to www.xerox.com/office/ALB81XXsupport .
Troubleshooting Print-Quality Problems in the Printer
If you have print-quality problems when printing a Demo Page or the Configuration Report from the
control panel, the problem is in the printer.
To find the source of the problem:
1. At the control panel, print the Troubleshooting Print-Quality Pages. For details, see Printing the
Troubleshooting Print-Quality Pages .
2. If the prints are too light to see print details, verify the following:
• The printer is loaded with undamaged, dry supported paper.
• The toner levels of one or more of the toner cartridges is not too low.
3. Compare the print-quality problems in your document to each of the examples in the
Troubleshooting Print-Quality Pages.
If you find a match in the Troubleshooting Print-Quality Pages, look in the Solutions column for the
action to take to resolve the problem.
If the problem persists, for online support information, go to www.xerox.com/office/ALB81XXsupport .
Performing the Print Calibration Procedure
1. At the printer control panel, press the Home button.
2. Touch Device .
3. Touch Tools .
4. Touch Troubleshooting → Calibration → Print Calibration → Next .
5. Follow the onscreen instructions to run the Print Calibration procedure.
Print-Quality Problems and Solutions
Use the following table to find solutions to print-quality problems. When the print quality is poor, to
correct the problem, select the closest symptom from the following table and refer to the
corresponding solution.
326 Xerox ® AltaLink ® B81XX Series Multifunction Printer
User Guide
Troubleshooting