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PCS Mail Features 

 
 
Announcement Only Mailbox 

Callers can access mailboxes to listen to pre-recorded data such as product information, 
hours of operation or directions to your location- at their convenience.  Announcement 
only mailboxes can be used to build a multi-level menu response system.  

 

Five Custom Call Routing Boxes 

Custom Call Routing (CCR) boxes may be used to process a caller once they have 
dialed into the system.  Each voicemail port may be directed to a different CCR if 
desired.  Each of the CCR boxes provides an incoming caller with a customized 
welcome greeting which will describe the actions available to an incoming caller.  

 

Customized Greetings 

You have the option of recording up to ten programmable greetings to provide callers 
with certain information and instructions upon their entering the system. 
 

Message Retrieve 
  

You can retrieve your voice mail messages on site or off site. 

 

Message Save 
  

You can save played messages in your mailbox for future playback. 

 

Message Reply 
  

Allows you to reply to a message sent from another subscriber’s mailbox. 

 

Message Forwarding With or Without Comments 
  

You can forward a message to another subscriber’s mailbox with or without comments. 

 

Message Pause And Restart 
  

While you are listening to a message, you can pause and restart the message at  

  anytime. 
 

Message Info 
  

Plays the date and time that the message was sent to you. 

 

Message Delete With Confirmation 
  

You can delete a new or saved message at anytime. 

 

Message Rewind 5 Seconds 
  

While listening to a message, you can rewind 5 seconds of the message at anytime. 

 

Cancel Play of Message 
  

Cancels play of a new message and the message remains in the new message queue in  

  the order it was received. 

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