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Appendix B – Warranties
B1. Product Warranty
XAVi Technologies warrants that the ADSL unit will be free from
defects in material and workmanship for a period of twelve (12)
months from the date of shipment.
XAVi Technologies shall incur no liability under this warranty if
－
The allegedly defective goods are not returned prepaid
to XAVi Technologies within thirty (30) days of the
discovery of the alleged defect and in accordance with
XAVi Technologies’ repair procedures; or
－
XAVi Technologies’ tests disclose that the alleged
defect is not due to defects in material or workmanship.
XAVi Technologies’ liability shall be limited to either repair or
replacement of the defective goods, at XAVi Technologies’
option.
XAVi Technologies MARKS NO EXPRESS OR IMPLIED
WARRANTIES REGARDING THE QUALITY,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE BEYOND THOSE THAT APPEAR IN THE
APPLICABLE USER’S DOCUMETATION. XAVi SHALL NOT
BE RESPONSIBLE FOR CONSEQUENTIAL, INCIDENTAL,
OR PUNITIVE DAMAGE, INCLUDING, BUT NOT LIMITED TO,
LOSS OF PROFITS OR DAMAGES TO BUSINESS OR
BUSINESS RELATIONS. THIS WARRANTY IS IN LIEU OF
ALL OTHER WARRANTIES.
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B2. Warranty Repair
1. During the first three (3) months of ownership, XAVi
Technologies will repair or replace a defective product
covered under warranty within twenty-four (24) hours of
receipt of the product. During the fourth (4th) through twelfth
(12th) months of ownership, XAVi Technologies will repair or
replace a defective product covered under warranty within
ten (10) days of receipt of the product. The warranty period
for the replaced products shall be ninety (90) days or the
remainder of the warranty period of the original unit,
whichever is greater. XAVi Technologies will ship surface
freight. Expedited freight is at customer’s expense.
2. The customer must return the defective product to XAVi
Technologies within fourteen (14) days after the request for
replacement. If the defective product is not returned within
this time period, XAVi Technologies will bill the customer for
the product at list price.
B3. Out-of-Warranty Repair
XAVi Technologies will either repair or, at its option, replace a
defective product not covered under warranty within ten (10)
working days of its receipt. Repair charges are available from
the Repair Facility upon request. The warranty on a serviced
product is thirty (30) days measured from date of service.
Out-of-warranty repair charges are based upon the prices in
effect at the time of return.
