wtw Multi 9420, Руководство по эксплуатации, Страница: 118 / 132

What to do if... Multi 9420
118
ba75964e04 04/2015
13.5 General information
Sensor symbol
flashes
Meter does not react
to keystroke
You want to know
which software
version is in the
meter or IDS sensor
Data transmission to
USB memory device
does not work
Cause Remedy
– Calibration interval expired – Recalibrate the measuring sys-
tem
Cause Remedy
– Operating condition undefined or
EMC load unallowed
– Processor reset:
Press the <ENTER> and <On/
Off> key simultaneously
Cause Remedy
– E. g., a question by the service
department
– Switch on the meter.
– Open the menu,
<ENTER_> /
Storage & config / System / Ser-
vice information . The instrument
data are displayed.
or
– Connect the sensor.
Press softkey [ Info ]/[ More ] The
sensor data are displayed (see
section 3.4.6 S
ENSOR INFO
,
page 17)
Cause Remedy
– Connected USB memory device was
not recognized
– The USB-B interface is connected to
a PC
– The USB memory device has been
formatted to a file system which is
not supported, e. g. NTFS
– Use other USB memory device
– Disconnect the PC from the
USB-B interface
– Reformat the USB memory
device to FAT 16 or FAT 32 file
system
(Caution: Reformatting erases
all data on the USB memory
device. Back up all data before
reformatting.)