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26
AFTER SALES SUPPORT
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MODEL No.:
BL20AL • 8213 • 06/2019
12.FAQ/Troubleshooting
1. THE DRILL STOPS BEFORE THE SCREW IS COMPLETELY
TIGHTENED. WHY?
Verify the torque position of the torque adjusting ring, you can find
the torque-adjusting ring between the chuck and the drill body.
Position 1 is the lowest torque (screw driving force) and position
21 is the highest torque (screw driving force). Position is for drill
operation. Regulate the torque adjusting ring to a higher position to
reach the best result.
2. THE DRILL / DRIVER WILL NOT START
The drill / driver requires activation by pressing on both the forward
and reverse touch pads (10/11) at the same time before the drill /
driver will start.
3. REASONS FOR DIFFERENT BATTERY PACK WORKING TIMES
Charging time problems, and having not used a battery pack for
a prolonged time will reduce the battery pack working time. This
can be corrected after several charge and discharge operations
by charging & working with your drill. Heavy working conditions
such as large screws into hard wood will use up the battery pack
energy faster than lighter working conditions. Do not re-charge
your battery pack below 0
o
C and above 40
o
C as this will affect
performance.
4. HOW DO I ADJUST THE TORQUE?
To adjust the torque setting, rotate the Torque adjustment ring /
setting (2). Position 1 is the lowest torque (screw driving force) and
position 21 is the highest torque (screw driving force).
Controlling the torque allows for better control when using the drill
/ driver on specific screwing tasks and assists in preventing over-
fastening and over-tightening.
