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Section 9 Software Malfunction and Troubleshooting
9.1
Black Screen (Specific Software Program)
Click any button, the device will be black and repeat to confirm.
9.1.1
Reasons
There are bugs in the software system, resulting in the conflict of running programs.
9.1.2
Troubleshooting
1)
Restart the device.
2)
In case of frequent crashes, change to a new core board.
3)
Contact Woodley Equipment to get the “config.bin” file for device parameter recovery.
9.2
Unable to Start the System (System File Missing)
Entering the BIOS program which repeatedly loops, the system cannot enter main
program, causes the device not to start.
9.2.1
Reasons
1) Some library files are damaged or lost, which makes it impossible to start the program.
9.2.2
Troubleshooting
1)
Restart the device and continue to watch. Abnormal shutdown should be avoided during use
of the equipment.
2)
Contact Woodley Equipment Company to obtain the recovery procedures. Copy the
recovery procedures to a USB flash disc and try to recover the procedures.
3)
Contact Woodley Equipment Company to obtain a new core board for replacement.
4)
Contact Woodley Equipment Company to get “config.bin” file for device parameter recovery.
5)
If the problem remains unresolved, replace the core board.
9.3
Unable to Connect to Wi-Fi (Specific Software Program)
The Wi-Fi signal is good but cannot connect successfully.
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