Wisenet HCP-6320A, Руководство пользователя

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troubleshooting
Problem Cause and Solution
I turned on the power, but the
camera didn't start running.
(HCP-6320HA Only)
▶ Please check the environment temperature; the camera may not operate properly if it has been left
at temperatures lower than -50º for a prolonged duration.
▶ The motor may malfunction at temperatures lower than -20º; please turn on the camera in Standby
mode instead of [Initialize].
▶ When the internal temperature is above -20°C at the time power is supplied, the “Wait to warm up
(xx Left)” message will disappear and the product will enter normal operation state upon rebooting.
The sequencing operation will be restricted, allowing only manual P/T operation.
I can’t see the screen.
(The screen is black.)
▶ When the camera’s internal temperature drops down to -20º or lower, it becomes unable to
transmit video signals and may cause a black screen.
▶ A black screen does not indicate camera breakage; it resets itself and starts displaying video again
once its internal temperature reaches -20º or higher.
The camera stops in the Initialize
mode and won’t proceed to the
next mode.
▶ The motor may malfunction at temperatures lower than -20º ; please turn on the camera in
Standby mode instead of [Initialize].
I can use the controller, but I
can’t activate the Sequence
command.
▶ When the camera's internal temperature is between -10º to -20º, the motor may malfunction,
limiting the use of the Sequence and Turbo commands.
▶ Once the internal temperature reaches -10º or higher, all Sequence modes become reactivated
normally.
I can't get rid of this message
from the screen: “ Fan life
Expired. Replace the Fans.”
▶ Please make sure to "Clear" the message from the screen.
The camera suddenly resets
itself while displaying the black
screen.
▶ Such symptoms may occur if the camera's temperature increases from -20º or lower to -20º or
higher.
"Auto Refresh(Wait)" appears
and the camera reboots.
▶ Such symptoms may occur if the camera's temperature increases from -10º or lower to -10º or
higher to prevent the malfunction of motor.
“Please Check Heater System”
appears.
▶ The heater may malfunction. Turn off the camera and call where you bought.