TROUBLESHOOTING
Wirepath
™
structured wire modules are designed to function trouble-free. Most problems
that occur are due to simple issues. If you have trouble, please check the list of simple fixes
below. If the problem persists, contact your authorized Wirepath
™
dealer or Wirepath
™
customer service at 866.838.5052.
No Telephone signal
• Verify that there is signal on the input being used.
• Check all wiring connections on output(s) with no signal, including any wall-plate
connections at the remote location.
• Disconnect RJ-31X cable if this option is being used. Retry operation.
• Check jumper wire from WP-MOD-RJ45-TEL1X12 if the only trouble is with locations
connected to the WP-MOD-TELEP16.
INSTALLATION GUIDE
TELEPHONE MODULES
>> WP-MOD-RJ45-TEL1X12
>> WP-MOD-RJ45-TELEP16
INTRODUCTION & FEATURES
INSTALLATION
SPECIFICATIONS
2
2/3
4
Lifetime Warranty
All Wirepath
™
products have a Lifetime Limited Warranty. This
warranty includes parts and labor repairs on all components
found to be defective in material or workmanship under normal
conditions of use. This warranty shall not apply to products which
have been abused, modified or disassembled. Products to be
repaired under this warranty must be returned to SnapAV or a
designated service center with prior notification and an assigned
return authorization number (RA).
For Technical Support: 866.838.5052
®
