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USER MANUAL

CHAPTER 7

TECHNICAL SUPPORT

70

MILITARY RACK MOUNT PANEL PC

CHAPTER 7: TECHNICAL SUPPORT

This chapter includes the directory for technical support. Free technical support is
available from our engineers every business day. We are always ready to give advice on
application requirements or specific information on the installation and operation of any
of our products. If any problem occurs fill in

problem report form

enclosed and

immediately contact us.

7.1 Introduction

Winmate provide the following Drivers for Military Grade Rack Mount Panel PC with
Intel® Celeron N2930 2.16GHz processor.

Item Driver

Description

1

Windows 10 1_Chipset

2_Graphics
3_Audio
4_DPTF
5_TXE
6_Virtual Buttons
7_Touch Driver
8_Serial IO
9_FTDI

2

Windows 8

1_Chipset
2_Graphics
3_Audio
4_LAN
5_MBI
6_TXE

3

Windows 7

1_Chipset
2_Graphics
3_Audio
4_LAN
5_KMDF
5_TXE
6_USB3.0

Winmate provide the following SDK for Military Grade Rack Mount Panel PC with Intel®
Celeron N2930 2.16GHz processor:

Item File Type

Description

1

SDK

Watchdog SDK

To find the Drivers and SDK, please refer to the Driver CD that comes in the package or
contact us. Also, you can download drivers from Winmate Download Center or Winmate
File Share.

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Содержание R17IB3S-RKA1ML

Страница 1: ...Rack Mount Panel PC 17 19 24 Touchscreen Intel Celeron N2930 2 16 GHz Military Grade User Manual Version 1 0 Document Part Number 9152111I102D Model No R17IB3S RKA1ML R19IB3S RKA3ML W24IB3S RKS1ML...

Страница 2: ...rwise specified Applications that are described in this manual are for illustration purposes only We make no representation or guarantee that such application will be suitable for the specified use wi...

Страница 3: ...service center for technical support if you need additional assistance You may need the following information ready before you call Product serial number Software OS version application software etc...

Страница 4: ...ential damage to hardware and explains how to avoid the potential problem Une alerte d attention indique un dommage possible l quipement et explique comment viter le probl me potentiel WARNING AVERTIS...

Страница 5: ...ent du personnel exp riment devrait ouvrir ces chassis CAUTION ATTENTION Always ground yourself to remove any static charge before touching the CPU card Modern electronic devices are very sensitive to...

Страница 6: ...o The equipment has been dropped and damaged o The equipment has obvious signs of breakage Do not leave this equipment in an uncontrolled environment where the storage temperature is below 20 C 4 F o...

Страница 7: ...ul interference This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a cla...

Страница 8: ...h the Council directions Electromagnetic Compatibility Directive 2014 30 EU EN55024 2010 EN 55022 2010 Class B o IEC61000 4 2 2009 o IEC61000 4 3 2006 A1 2007 A2 2010 o IEC61000 4 4 2012 o IEC61000 4...

Страница 9: ...tation set for the Military Grade Panel PC IB32 provides information for specific user needs and includes Military Grade Panel PC IB32 User Manual contains detailed description on how to use the devic...

Страница 10: ......

Страница 11: ...ns 17 9 1 6 2 Dimensions 19 10 1 6 3 Dimensions 24 11 CHAPTER 2 GETTINGS STARTED 13 2 1 Powering On 13 2 1 1 Power Considerations 13 2 1 2 Connecting the Power 14 2 2 Connecting Other Devices 16 2 2 1...

Страница 12: ...34 4 4 Installing Intel Trusted Engine Interface Intel TXE Driver 35 4 5 Installing Intel Network Connections 36 4 6 Installing Audio Driver 37 4 7 Installing USB 3 0 Driver Windows 7 38 CHAPTER 6 BI...

Страница 13: ...INTRODUCTION 1 MILITARY RACK MOUNT PANEL PC INTRODUCTION This chapter gives you product overview describes features and hardware specifications You will find all accessories that come with the Panel P...

Страница 14: ...el PCs meet the most demanding requirements Suitable for Army Headquarters and being connected to mobile devices on the field Panel PC can provide up to date information for immediate commands 1 1 Pro...

Страница 15: ...t Intel SoC Integrated Storage mSATA SSD default 64GB LAN Controller Intel WG82574L GbE LAN x 2 Audio Codec Realtek ALC886 HD Audio Codec Input Output Plug Play VESA DDC 1 2B Back panel I O ports 1 x...

Страница 16: ...d 8 1 Industry Windows Embedded 8 Standard Windows Embedded Standard 7 1 3 Software Support Winmate provide all necessary Drivers and Software Development Kit SDK Drivers Chipset Driver Graphics Drive...

Страница 17: ...elow are inside your package If any of these items are missing or damaged contact us immediately Standard factory shipment list Panel PC User Manual Hardcopy CD ROM with Driver Utility Varies by produ...

Страница 18: ...USER MANUAL CHAPTER 1 INTRODUCTION 6 MILITARY RACK MOUNT PANEL PC 1 5 Appearance This section includes appearance and input output connectors layout 1 5 1 Appearance...

Страница 19: ...OWN Decrease the brightness of the display screen or allows user to navigate items of a single OSD menu Brightness UP Increase the brightness of the display screen or allows user to navigate items of...

Страница 20: ...NEL PC 1 5 2 2 LED Indicators Indicator Color Definition PWR Green Power is ON and the device functions normally Orange Panel PC is suspended HDD Green HDD is active OFF HDD is inactive LOCK Red The f...

Страница 21: ...ncludes mechanical drawing and dimensions of Panel PCs 1 6 1 Dimensions 17 Measurements shown in mm Tolerance of all dimensions is shown as follow 0 30 mm 0 1 mm 30 50 mm 0 15 mm 50 120 mm 0 2 mm abov...

Страница 22: ...UNT PANEL PC 1 6 2 Dimensions 19 Measurements shown in mm Tolerance of all dimensions is shown as follow 0 30 mm 0 1 mm 30 50 mm 0 15 mm 50 120 mm 0 2 mm above 120 mm 0 25 mm Note this is a simplified...

Страница 23: ...PANEL PC 11 1 6 3 Dimensions 24 Measurements shown in mm Tolerance of all dimensions is shown as follow 0 30 mm 0 1 mm 30 50 mm 0 15 mm 50 120 mm 0 2 mm above 120 mm 0 25 mm Note this is a simplified...

Страница 24: ...NUAL CHAPTER 2 GETTING STARTED 12 MILITARY RACK MOUNT PANEL PC GETTING STARTED This chapter tells you important information on power supply adapter and precautions tips Pay attention to power consider...

Страница 25: ...This product must be grounded Use only a grounded AC outlet Install the additional PE ground wire if the local installation regulations require it If you do not use a grounded outlet while using the d...

Страница 26: ...r in to a working AC outlet AC Power Requirements AC Input 115 230V AC 50 60Hz Voltage Range 100 240V AC 47 63Hz Power Rating 100W Max WARNING AVERTISSEMENT Serious injury due to shock is possible if...

Страница 27: ...end of the DC power cable wires with lug terminals that are labeled and to the terminals of the 9 36V DC Power Source Ensure that the power connections maintain the proper polarity DC Power Requireme...

Страница 28: ...ng the connectors Assurez vous que l alimentation est coup e lors de la connexion et la d connexion des connecteurs 2 2 1 AC Power IN Connector Connect one end of the Military Grade power connector MI...

Страница 29: ...the Panel PC and the other side to Serial COM interface Refer to Section 2 3 Configuring Serial Port Settings of this User Manual for instructions on how to change serial port settings 2 2 4 USB2 0 U...

Страница 30: ...S 232 Connector Optional Pin Signal Name Pin Signal Name 1 5V 2 USB_D 3 USB_D 4 GND 5 STDA_SSRX 6 STDA_SSRX 7 GND_DRAIN 8 STDA_SSTX 9 STDA_SSTX 10 5V 11 USB_D 12 USB_D 13 GND Pin Signal Name Pin Signa...

Страница 31: ...USER MANUAL CHAPTER 2 GETTING STARTED MILITARY RACK MOUNT PANEL PC 19 Pin RS 232 1 DCD 2 RXD 3 TXD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI...

Страница 32: ...before you make any changes Generally you simply need a standard cable to make most connections The jumper setting diagram is shown below When the jumper cap is placed on both pins the jumper is SHORT...

Страница 33: ...turn the Panel PC on 2 Press DEL to enter the CMOS setting and check the BIOS setup The Power Switch is located on the front side OSD panel You can Turn OFF the device with the Windows power settings...

Страница 34: ...SER MANUAL CHAPTER 3 MOUNTING 22 MILITARY RACK MOUNT PANEL PC MOUNTING This chapter provides mounting guide for all available mounting options Pay attention to cautions and warning to avoid any damage...

Страница 35: ...atly hidden behind the device CAUTION ATTENTION Observe all local installation requirements for connection cable type and protection level Suivre tous les r glements locaux d installations de c blage...

Страница 36: ...that share similar electrical characteristics must be bundled together Do not bundle input wiring with output wiring Keep them separate When necessary it is strongly advised that you label wiring to a...

Страница 37: ...the specific dimensions of the device 2 Cut a hole on a sub frame or panel according to the cutout dimensions 3 Install the device properly onto the cutout area of the sub frame or panel with the sid...

Страница 38: ...n Notice that VESA Plate is not included in Winmate s standard accessories package Tools Needed VESA Plate 100 x 100 mm with customer s bracket Mounting Steps 1 Screw VESA Bracket to the fixture ex wa...

Страница 39: ...NANCE MILITARY RACK MOUNT PANEL PC 27 MAINTENANCE This chapter provides information on regular cleaning and maintenance procedures Follow all the recommendations included in this chapter in order to e...

Страница 40: ...e water or oil directly on the display screen If droplets are allowed to drop on the screen permanent staining or discoloration may occur 4 2 Cleaning the Casing Use the following procedure to clean t...

Страница 41: ...USER MANUAL CHAPTER 5 DRIVER INSTALLATION MILITARY RACK MOUNT PANEL PC 29 DRIVER INSTALLATION This chapter describes how to install all necessary drivers...

Страница 42: ...NT PANEL PC CHAPTER 5 DRIVER INSTALLATION This chapter provides guideline to driver installation 4 1 Installing Chipset Driver Step 1 Insert the CD that comes with the motherboard Open the file docume...

Страница 43: ...USER MANUAL CHAPTER 5 DRIVER INSTALLATION MILITARY RACK MOUNT PANEL PC 31 Step 2 Click Next to continue Step 3 Click Yes to agree the license terms...

Страница 44: ...ALLATION 32 MILITARY RACK MOUNT PANEL PC Step 4 Click Next to install the driver Step 5 Software setup progress window will appear click Next to continue Step 6 Click Yes I want to restart this comput...

Страница 45: ...o continue the process Step 3 Carefully read the license terms and click Yes to agree Step 4 Check Readme file information and click Next to install driver Step 5 Click Next to continue Step 6 Windows...

Страница 46: ...click Setup exe to install the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the License Agreement terms and click Yes to agr...

Страница 47: ...p TXE exe to install the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the license terms and click Yes to agree Step 4 Confir...

Страница 48: ...e window will appear click Next to install the driver Step 4 In the program maintenance window you will see two options available Remove is to remove Intel Networks Connections from your computer and...

Страница 49: ...nd feature Acoustic Echo Cancellation AEC Beam Forming BF and Noise Suppression NS technology Step 1 Insert the CD that comes with the motherboard Open the file document Audio Driver and click Setup e...

Страница 50: ...sible Host Controller driver to enable the function Step 1 Locate the hard drive directory where the driver files are stored with the browser or the explore feature of Windows Step 2 Double click the...

Страница 51: ...TARY RACK MOUNT PANEL PC 39 BIOS SETUP BIOS Setup Utility is a program for configuration basic Input Output system settings of the Panel PC for optimum use This chapter provides information on how to...

Страница 52: ...nual released Check the latest version of BIOS on the website Run BIOS setup utility for 1 Error message on screen indicates to check BIOS setup 2 Restoring the factory default settings 3 Modifying th...

Страница 53: ...F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit Esc Exit Change Opt Enter Select or execute command Cursor Moves to the previous item Cursor Goes to the next item Cursor Moves to...

Страница 54: ...u appears BIOS Setting Description Setting Option Effect System Language Displays the system language English is set up by default Adjustment of the language Set the language in other language The lan...

Страница 55: ...vanced BIOS settings page with caution Any changes can affect the operation of your computer For items marked press Enter for more options Advanced Configuration and Power Interface ACPI settings allo...

Страница 56: ...Opens submenu PPM Configuration Configures PPM settings Enter Opens submenu Thermal Configuration Configures Thermal Parameters Enter Opens submenu IDE Configuration Configures IDE Parameters Enter O...

Страница 57: ...justed for power requirements You can use the screen to select options of ACPI configuration A description of the selected items will appear on the right side of the screen BIOS Setting Description Se...

Страница 58: ...se the screen to select options for Super IO Configuration and change the value of the option selected A description of the selected item appears on the right side of the screen For items marked with...

Страница 59: ...ime Select You can either disable Watch Dog Timer or set up the time Use Arrow keys to navigate and please press Enter to select the item GPI0 Port Configuration You can use the screen to change GPI0...

Страница 60: ...onitor You can check PC Health Status parameters such as system temperature fan speed etc 6 2 2 4 S5 RTC Wake Settings Wake system from S5 enables or disables system wake on alarm event It allows you...

Страница 61: ...o wake on the specified time Use Navigation Keys to switch among the items Day Hour Minute and Second Type the desired value in the selected item For example If you want the system to start up automat...

Страница 62: ...CHAPTER 6 BIOS SETUP 50 MILITARY RACK MOUNT PANEL PC Wake system from S5 after dynamic time setting Select Dynamic Time to set the system to wake on the current time increase minute s 6 2 2 5 CPU Con...

Страница 63: ...UID Maximum Limits CPIID Maximum Disabled Enabled Enable Disable this function Execute Disable Bit Execute Disable Bit Disabled Enabled Enable Disable this function Intel Virtualization Technology All...

Страница 64: ...Enable or Disable CPU C state report to OS Max CPU C State Allows to enter power saving mode in order to save energy C1E C3 C6 C7 Auto Enable or Disable CPU C Max CPU S Sate 6 2 2 7 Thermal Configura...

Страница 65: ...shut down the system 90C 87C 85C 79C 71C 63C 55C 47C 39C 31C 23C 15C Select the disable temperature for the system to shut down Passive Trip Point Specifies the temperature at which the OS will begin...

Страница 66: ...ows you to take full advantage of the extended host controller SATA II IDE SATA controllerwill operate in a mechanism similar to a conventional IDE controller RAID Allows combining hard drives in RAID...

Страница 67: ...rs to select the proper Operating System BIOS Setting Description Setting Option Effect Windows 8 X Allows user to choose the proper OS Enter Use Windows 8 X Windows 7 Allows user to choose the proper...

Страница 68: ...patibility by emulating a BIOS environment allowing legacy operating systems and some option ROMs that do not support UEFI to still be used Enabled Disabled Enable or disable the Compatibility Support...

Страница 69: ...cy Only Legacy option ROMs are booted Video Specifies which Video option ROM is booted UEFI Only UEFI option ROMs are booted Legacy Only Legacy option ROMs are booted Other PCI Devices Specifies which...

Страница 70: ...s a workaround for OSs without ECHI hand off support Disable Disables this function Enable Enables this function USB mass storage driver support User can Enable or disable USB mass storage driver supp...

Страница 71: ...6 BIOS SETUP MILITARY RACK MOUNT PANEL PC 59 6 2 2 12 Platform Trust Technology BIOS Setting Description Setting Option Effect fTPM Trusted Platform Module parameters Enabled Disabled Enables or disa...

Страница 72: ...E HMRFPO parameters Enabled Disabled Enables or disables this function TXE Firmware Update TXE Firmware Update parameters Enabled Disabled Enables or disables this function TXE EOP Message TXE EOP Mes...

Страница 73: ...gh Precious Timer settings Enabled Disabled Enables Disable s this function Restore AC Power Loss This function allows to set up booting options after a power failure Power on Power off Boot automatic...

Страница 74: ...n set administrator password user password and HDD security configuration BIOS Setting Description Setting Option Effect Administrator Password Displays whether or not an administrator password has be...

Страница 75: ...on The Boot menu sets the sequence of the devices to be searched for the operating system The bootable devices will be automatically detected during POST and shown here allowing you to set the sequenc...

Страница 76: ...this function Enabled Enables this function Fast Boot Enables or disables Fast Boot to shorten the OS boot process Default Disabled Disabled Disables this function Enabled Enables this function Boot M...

Страница 77: ...L CHAPTER 6 BIOS SETUP MILITARY RACK MOUNT PANEL PC 65 6 2 6 Save Exit The Exit menu displays a way how to exit BIOS Setup utility After finishing your settings you must save and exit for changes to b...

Страница 78: ...ving any changes Enter YES Saves the changes Enter NO Return to the BIOS Setup Main Menu Save Changes Save changes done so far to any of the setup options Enter YES Saves the changes Enter NO Return t...

Страница 79: ...ged in to power source during the recovery process Turn on the computer and when the boot screen shows up press the F6 to initiate the Recovery Wizard The following screen shows the Recovery Wizard Cl...

Страница 80: ...USER MANUAL CHAPTER 6 BIOS SETUP 68 MILITARY RACK MOUNT PANEL PC...

Страница 81: ...USER MANUAL CHAPTER 7 TECHNICAL SUPPORT MILITARY RACK MOUNT PANEL PC 69 Technical Support This chapter includes directory for technical support and Software Development Kit SDK...

Страница 82: ...following Drivers for Military Grade Rack Mount Panel PC with Intel Celeron N2930 2 16GHz processor Item Driver Description 1 Windows 10 1_Chipset 2_Graphics 3_Audio 4_DPTF 5_TXE 6_Virtual Buttons 7_T...

Страница 83: ...ary Panel PC IB32 Drivers Development Kit Or follow the link http www winmate com DownCenter DownLoadCenter asp DownType 2303 OnlyCo ntent 7 1 2 Winmate File Share Go to http www winmate com Support F...

Страница 84: ...___________________________________________________________________ ________________________________________________________________________ ___________________________________________________________...

Страница 85: ...IX A MIL STD 810F G COMPLIANCE MILITARY RACK MOUNT PANEL PC 73 MIL STD 810F G COMPLIANCE This section includes information on testing methods and procedures in compliance with military standard MIL ST...

Страница 86: ...10G Operation Method 502 5 Procedure II 21 2 MIL STD 810F 33 2 MIL STD 810G Humidity Method 507 5 30 to 60 2 95 RH 3 Vibration Method 514 6 Procedure I 5 500 Hz 1 48 1 90 2 24 Grms 3 Axis MIL STD 810G...

Страница 87: ...IX B MIL STD 810E F COMPLIANCE MILITARY RACK MOUNT PANEL PC 75 MIL STD 461E F COMPLIANCE This section includes information on testing methods and procedures in compliance with military standard MIL ST...

Страница 88: ...er Leads Conducted Emission 10 kHz 10 MHz CS101 Power Leads Conducted Susceptibility 30 Hz 150 kHz CS109 Structure Current Conducted Susceptibility 60 Hz 100 kHz CS114 Bulk Cable Injection Conducted S...

Страница 89: ...Winmate Inc 9F No 111 6 Shing De Rd San Chung District Taipei 241 Taiwan R O C Tel 886 2 8511 0288 Fax 886 2 8511 0211 Email sales winmate com tw Official website www winmate com...

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