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User Manual

Chapter 7

Technical Support

CHAPTER 7: TECHNICAL SUPPORT

This chapter includes technical support documents and software developing kit

(SDK). If any problem occurs fill in

problem report form

enclosed and immediately

7.1 Software Developer Support

Winmate provides the following SDK and Utilities for the IP69K Stainless P-CAP

Panel PC.

Item File Type

Description

SDK

Watchdog SDK

Utility

Watchdog Utility

To find the Drivers and SDK, please refer to the Driver CD that comes in the

package or contact us. Also, you can download drivers from Winmate Download

Center.

Winmate Download Center

Go to

http://www.winmate.com.tw/

Support

Download Center

Full

IP65/IP69K Stainless PPC > IP69 Flat PCAP Series

– Bay Trail

Or follow the link:

http://www.winmate.com.tw/DownCenter/DownLoadCenter.asp?DownType=4302

Содержание R10IB3S-SPT269

Страница 1: ...read this instructions before operating the device and retain them for future reference 10 4 23 8 IP69K Stainless P Cap Panel PC Intel Celeron Bay Trail M N2930 1 83 GHz Full IP69K User Manual Versio...

Страница 2: ...s 19 18 1 5 4 Dimensions 21 5 18 1 5 5 Dimensions 23 8 19 CHAPTER 2 GETTING STARTED 21 2 1 Powering On 21 2 1 1 AC Adapter Components 21 2 1 2 Power Considerations 22 2 1 3 Power Consumption 22 2 1 4...

Страница 3: ...river 70 5 2 Installing Graphics Driver 72 5 3 Installing Intel Sideband Fabric Device Intel MBI Driver 73 5 4 Installing Intel Trusted Engine Interface Intel TXE Driver 74 5 5 Installing Intel Networ...

Страница 4: ...d Applications that are described in this manual are for illustration purposes only We make no representation or guarantee that such application will be suitable for the specified use without further...

Страница 5: ...for technical support if you need additional assistance You may need the following information ready before you call Product serial number Software OS version application software etc Description of c...

Страница 6: ...o hardware and explains how to avoid the potential problem Une alerte d attention indique un dommage possible l quipement et explique comment viter le probl me potentiel WARNING AVERTISSEMENT An Elect...

Страница 7: ...el exp riment devrait ouvrir ces chassis CAUTION ATTENTION Always ground yourself to remove any static charge before touching the CPU card Modern electronic devices are very sensitive to static electr...

Страница 8: ...is correct Position the power cord so that people cannot step on it Do not place anything over the power cord If the equipment is not used for a long time disconnect it from the power source to avoid...

Страница 9: ...re afin que l quipement ne se d charge pas sur vous Cover workstations with approved anti static material Use a wrist strap connected to a work surface and properly grounded tools and equipment Use an...

Страница 10: ...can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a resid...

Страница 11: ...es information for specific user needs and includes IP69K Stainless P Cap Panel PC User Manual contains detailed description on how to use the Panel PC its components and features IP69K Stainless P Ca...

Страница 12: ...2 Introduction This chapter gives you product overview describes features and hardware specification You will find all accessories that come with the device in the packing list Mechanical dimensions a...

Страница 13: ...hemical manufacturing and other industrial applications 1 1 Product Features The IP69K Stainless P Cap Panel PC features Intel Celeron Bay Trail M N2930 1 83 GHz SUS 316 AISI 316 stainless steel for f...

Страница 14: ...these items are missing or damaged contact us immediately Factory shipment list Panel PC Quick Start Guide Hardcopy Driver CD User Manual Varies by product specifications 915211101030 IB32 9171111I10...

Страница 15: ...troduction 15 1 3 Connector Placement IP69K Flat Stainless P CAP Panel PC has M12 type connectors with protection cap and air venting valve For cable specifications refer to the Ch 2 Cable Specificati...

Страница 16: ...cated on the rear side of the Panel PC Physical Buttons Icon Button Description Reset Press to reset the system Power On Off Press to power on or power off the device LED Indicators LED Type Status De...

Страница 17: ...sions This section contains mechanical drawing of the panel PC Notice that this is a simplified drawing and some components are not marked in detail 1 5 1 Dimensions 10 4 Unit mm Dimensions 289 x 246...

Страница 18: ...User Manual Chapter 1 Introduction 18 1 5 3 Dimensions 19 Unit mm Dimensions 467 4 x 392 x 56 6 1 5 4 Dimensions 21 5 Unit mm Dimensions 541 x 337 x 53...

Страница 19: ...User Manual Chapter 1 Introduction 19 1 5 5 Dimensions 23 8 Unit mm Dimensions 620 x 390 x 60...

Страница 20: ...User Manual Chapter 2 Getting Started 20 Getting Started This chapter tells you important information on power supply adapter and precautions tips Pay attention to power considerations...

Страница 21: ...12V 80W Safety Precautions Do not use the adapter in a high moisture environment Never touch the adapter with wet hands or foot Allow adequate ventilation around adapter while using Do not cover the a...

Страница 22: ...8W typ 45W typ 56W typ 56W typ With maximum backlight and high CPU load ALTERNATING CURRENT MISE LE TERRE This product must be grounded Use only a grounded AC outlet Install the additional PE ground w...

Страница 23: ...ng Steps 1 Connect the AC adapter to the DC in jack connector located on the back side of the Panel PC 2 Connect the power cord to AC adapter 3 Plug the power cord to the AC outlet and the device will...

Страница 24: ...waterproof connectors Use only the cables that are included in the package The pin assignments of the cables are as follows 2 2 1 Power Cable The IP69K Stainless P CAP Panel PC has M12 type connector...

Страница 25: ...User Manual Chapter 2 Getting Started 25 2 2 2 Serial Cable The IP69K Stainless P CAP Panel PC has M12 type serial port connector Use serial cable to connect serial interfaces...

Страница 26: ...User Manual Chapter 2 Getting Started 26 2 2 3 Ethernet Cable The IP69K Stainless P CAP Panel PC has M12 type Ethernet connector Use Ethernet cable to connect the Panel PC to the Internet...

Страница 27: ...ual Chapter 2 Getting Started 27 2 2 4 USB 2 0 Cable The IP69K Stainless P CAP Panel PC has one M12 type USB2 0 connector Use USB2 0 cable to connect external devices such as mouse or keyboard to the...

Страница 28: ...ain water temperatures up to 80 C and a water jet operating at 99 97 bar Before cleaning Make sure the device is turned off Disconnect the power cable from any AC outlet When cleaning Use water up to...

Страница 29: ...e Device 29 Operating the Device This chapter provides detailed information on how to operate the device If you have been using touch screen Panel PCs before the interface may look familiar Sections i...

Страница 30: ...ating System The Panel PCs support several versions of Windows OS Windows 10 IoT Enterprise Windows Embedded 8 1 Industry Pro Windows Embedded 8 Standard Windows 7 Pro for Embedded Systems and Windows...

Страница 31: ...th one finger Mouse drag Selection Drag one finger left right Zoom Zoom default to CTRL key scroll wheel Move two fingers apart toward each other Rotate No system default unless handled by Application...

Страница 32: ...ormation on Watchdog in Watchdog Guide that you can download from Winmate Download Center or File Share Refer to the Ch 7 Technical Support for more details To enable watchdog in Watchdog AP follow th...

Страница 33: ...occurs the system will restart automatically when the countdown time reaches 0 Every 9 min watchdog timer will be reset to 10 min Settings Description Watchdog Countdown Time The system automaticity r...

Страница 34: ...IOS Setup 34 AMI UEFI BIOS Setup BIOS Setup Utility is a program for configuration basic Input Output system settings of the computer for optimum use This chapter provides information on how to use BI...

Страница 35: ...F and ON and enter the BIOS again IMPORTANT Updated BIOS version may be published after the manual released Check the latest version of BIOS on the website Run BIOS setup utility for 1 Error message o...

Страница 36: ...s F3 Optimized Defaults F4 Save Exit Esc Exit Change Opt Enter Select or execute command Cursor Moves to the previous item Cursor Goes to the next item Cursor Moves to the previous item Cursor Goes to...

Страница 37: ...ter BIOS setup the first menu that appears on the screen is the main menu It contains the system information including BIOS version processor RC version system language time and date Immediately after...

Страница 38: ...et the language in other language The language in this device is English System Date Time This is current date setting The time is maintained by the battery when the device is turned off Date and time...

Страница 39: ...S settings page with caution Any changes can affect the operation of your computer For items marked press Enter for more options Advanced Configuration and Power Interface ACPI settings allow to contr...

Страница 40: ...ettings Enter Opens submenu PPM Configuration Configures PPM settings Enter Opens submenu Thermal Configuration Configures Thermal Parameters Enter Opens submenu IDE Configuration Configures IDE Param...

Страница 41: ...power requirements You can use the screen to select options of ACPI configuration A description of the selected items will appear on the right side of the screen BIOS Setting Description Setting Opti...

Страница 42: ...ption selected A description of the selected item appears on the right side of the screen For items marked with please press Enter for more options Serial Port 1 5 Use these items to set parameters re...

Страница 43: ...PI0 Port Configuration You can use the screen to change GPI0 Port setting Use these items to set parameters related to PIN3 PIN14 Control 4 2 2 3 Hardware Monitor You can check PC Health Status parame...

Страница 44: ...time Wake System from S5 with fixed time setting Select Fixed Time to set the system to wake on the specified time Use Navigation Keys to switch among the items Day Hour Minute and Second Type the de...

Страница 45: ...User Manual Chapter 4 AMI UEFI BIOS Setup 45 Wake system from S5 after dynamic time setting Select Dynamic Time to set the system to wake on the current time increase minute s...

Страница 46: ...l Enter Open sub menu Limit CPUID Maximum Limits CPIID Maximum Disabled Enabled Enable Disable this function Execute Disable Bit Execute Disable Bit Disabled Enabled Enable Disable this function Intel...

Страница 47: ...Setting Description Setting Option Effect CPU C State Report Shows CPU C State Report Enabled Disabled Enable or Disable CPU C state report to OS Max CPU C State Allows to enter power saving mode in o...

Страница 48: ...g Description Setting Option Effect Critical Trip Point Specifies the temperature at which the OS will shut down the system 90C 87C 85C 79C 71C 63C 55C 47C 39C 31C 23C 15C Select the disable temperatu...

Страница 49: ...User Manual Chapter 4 AMI UEFI BIOS Setup 49 4 2 2 8 IDE Configuration...

Страница 50: ...of SATA II ports mode will be selected based on the specifications of connected drives SATA Mode This option specifies the operation mode of modern IDE SATA controller chipset AHCI Selecting this opti...

Страница 51: ...abled Enable or disable this function Serial ATA Port 1 The option turns on or off Port 1 of SATA channels of standard IDE SATA controller chipset Enabled Disabled Turn on Enabled or turn off Disabled...

Страница 52: ...ct the proper Operating System BIOS Setting Description Setting Option Effect Windows 8 X Allows user to choose the proper OS Enter Use Windows 8 X Windows 7 Allows user to choose the proper OS Enter...

Страница 53: ...User Manual Chapter 4 AMI UEFI BIOS Setup 53 4 2 2 10 CSM Configuration...

Страница 54: ...at do not support UEFI to still be used Enabled Disabled Enable or disable the Compatibility Support Module GetaA20 Active Activate GetaA20 Upon Request Enable or disable this function Option ROM Mess...

Страница 55: ......

Страница 56: ...ROM is booted UEFI Only UEFI option ROMs are booted Legacy Only Legacy option ROMs are booted Other PCI Devices Specifies which option ROM is booted for devices other than the network storage or video...

Страница 57: ...Option Effect Legacy USB Support User can enable or disable USB port Disable Will keep USB devices available only for EFI applications Enable Enable all the USB devices USB 3 0 Support User can enabl...

Страница 58: ...ss storage driver support Disable Disables this function Enable Enables this function USB Transfer time out The time out value for control bulk and interrupt transfers 1 Sec 5 Sec 10 Sec 20 Sec Depend...

Страница 59: ...al Chapter 4 AMI UEFI BIOS Setup 59 4 2 2 12 Platform Trust Technology BIOS Setting Description Setting Option Effect fTPM Trusted Platform Module parameters Enabled Disabled Enables or disables this...

Страница 60: ...arameters Enabled Disabled Enables or disables this function TXE Firmware Update TXE Firmware Update parameters Enabled Disabled Enables or disables this function TXE EOP Message TXE EOP Message param...

Страница 61: ...us Timer settings Enabled Disabled Enables Disables this function Restore AC Power Loss This function allows to set up booting options after a power failure Power on Power off Boot automatically after...

Страница 62: ...nistrator password user password and HDD security configuration BIOS Setting Description Setting Option Effect Administrator Password Displays whether or not an administrator password has been set Ent...

Страница 63: ...om which to load the operating system BIOS Setting Description Setting Option Effect Setup Prompt Timeout Allows user to configure the number of seconds to stay in BIOS setup prompt screen Enter Set t...

Страница 64: ...booting Legacy Only Legacy option is booted UEFI Only UEFI option is booted Boot Option 1 6 Specifies the overall boot order from the available devices Ex Boot Option 1 hard drive Hard drive as the fi...

Страница 65: ...xit for changes to be applied BIOS Setting Description Setting Option Effect Save Changes and Exit This saves the changes to the CMOS and exits the BIOS Setup program Enter YES Save changes Discard Ch...

Страница 66: ...es Enter NO Return to the BIOS Setup Main Menu Discard Changes Discard changes done so far to any of the setup options Enter YES Saves the changes Enter NO Return to the BIOS Setup Main Menu Restore D...

Страница 67: ...o backup all user data The data will be lost after the recovery process To enable quick one key recovery procedure Plug in the AC adapter to Bay Trail series computer Make sure the computer stays plug...

Страница 68: ...FI BIOS Setup 68 Wait the recovery process to complete During the recovery process a command prompt will show up to indicate the percent of recovery process complete The system will restart automatica...

Страница 69: ...User Manual Chapter 5 Driver Installation 69 Driver Installation This chapter describes how to install all necessary drivers...

Страница 70: ...NSTALLATION This chapter provides guideline to driver installations 5 1 Installing Chipset Driver Step 1 Insert the CD that comes with the motherboard Open the file document Chipset Driver and click i...

Страница 71: ...71 Step 3 Click Yes to agree the license terms Step 4 Click Next to install the driver Step 5 Software setup progress window will appear click Next to continue Step 6 Click Yes I want to restart this...

Страница 72: ...process Step 3 Carefully read the license terms and click Yes to agree Step 4 Check Readme file information and click Next to install driver Step 5 Click Next to continue Step 6 Windows Security windo...

Страница 73: ...p exe to install the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the License Agreement terms and click Yes to agree Step 4...

Страница 74: ...stall the driver Step 2 Welcome to the setup program window will appear click Next to start the installation Step 3 Carefully read the license terms and click Yes to agree Step 4 Confirmation window w...

Страница 75: ...appear click Next to install the driver Step 4 In the program maintenance window you will see two options available Remove is to remove Intel Networks Connections from your computer and Modify is to m...

Страница 76: ...oustic Echo Cancellation AEC Beam Forming BF and Noise Suppression NS technology Step 1 Insert the CD that comes with the motherboard Open the file document Audio Driver and click Setup exe to install...

Страница 77: ...User Manual Chapter 6 Mounting 77 Mounting This chapter provides step by step mounting guide for all available mounting options...

Страница 78: ...section 2 1 for the cable installation instruction WARNING AVERTISSEMENT Observe all local installation requirements for connection cable type and protection level Suivre tous les r glements locaux d...

Страница 79: ...e wires separated according to the interface Wires that share similar electrical characteristics must be bundled together Do not bundle input wiring with output wiring Keep them separate When necessar...

Страница 80: ...ow to mount the unit with VESA Mount bracket not supplied by Winmate Size VESA Plate Dimensions Screw hole diameter 10 4 15 19 100 x 100 mm VESA M4x5 mm 21 5 100 x 200 mm VESA M4x5 mm 23 8 100 x 200 m...

Страница 81: ...device 6 3 2 Yoke Mount Yoke Mount solution allows installing the Panel PC with the bracket not supplied by Winmate Mounting instruction 1 Place the Panel PC on the bracket stand aiming screw holes f...

Страница 82: ...User Manual Chapter 7 Technical Support 82 Technical Support This chapter includes directory to Winmate technical support...

Страница 83: ...d Utilities for the IP69K Stainless P CAP Panel PC Item File Type Description 1 SDK Watchdog SDK 2 Utility Watchdog Utility To find the Drivers and SDK please refer to the Driver CD that comes in the...

Страница 84: ..._________________ _________________________________________________________________ _________________________________________________________________ __________________________________________________...

Страница 85: ...User Manual Appendix A Product Specifications 85 Product Specifications This section includes product specifications Appendix...

Страница 86: ...eron Bay Trail M N2930 1 83 GHz Intel Celeron Bay Trail M N2930 1 83 GHz BIOS AMI 16Mbit Flash AMI 16Mbit Flash AMI 16Mbit Flash AMI 16Mbit Flash AMI 16Mbit Flash System Chipset Intel Atom SoC Integra...

Страница 87: ...1 x RJ45 10 100 1000 Mbps 1 x RJ45 10 100 1000 Mbps 1 x RJ45 10 100 1000 Mbps COM 1 x RS232 1 x RS232 1 x RS232 1 x RS232 1 x RS232 USB 2 x USB Type A Receptacle 2 x USB Type A Receptacle 2 x USB Typ...

Страница 88: ...7 Windows 8 Windows 10 1 Chipset Driver 2 Graphics Driver 3 Audio Driver 4 Intel Sideband Fabric Device Intel MBI Driver 5 Intel Trusted Engine Interface Intel TXE Driver 6 USB 3 0 Driver 7 Watchdog...

Страница 89: ...User Manual Appendix B Order Information 89 Order Information This section includes product specifications Appendix...

Страница 90: ...69K Flat Stainless P CAP Panel PC available for ordering in the following configurations SBC Panel PC RAM SODIMM DDR3L Max 8GB OS Windows 10 IoT Enterprise Windows Embedded 8 1 Industry Pro Windows Em...

Страница 91: ...__________________ _______________________________________________________ _______________________________________________________ _______________________________________________________ _____________...

Страница 92: ...Winmate Inc 9F No 111 6 Shing De Rd San Chung District New Taipei City 24158 Taiwan R O C Tel 886 2 8511 0288 Fax 886 2 8511 0211 Email sales winmate com tw Official website www winmate com...

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