Wincor Nixdorf TH420, Руководство пользователя

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Slip sta ti on and flip pro blems
Condition Possible causes What to do
Slip table LED does not
come on. Form or check not
inserted properly. Line up the form or check against the
check guide (wall) and slide it toward the
back of the printer until it contacts the
form stop and can't go any further. Extra
long forms may need to be inserted from
the side to disengage the Form Stop.
See “Printing on forms or checks” section
or “Verifying and validating checks”
section.
Forms or checks skew
or catch in the slip
station. There is an
obstruction or paper
jam in the slip
station. Open the front cover and check for paper
jams or obvious obstruction in the slip
station. Clear the obstruction or jammed
paper.
The optional check flip
mechanism doesn't
work. There is an
obstruction or paper
jam in the check flip
mechanism. See "Clearing check flip paper jams".
Print cassette ribbon
jams when check flip
options is used. The
check flip option. Improper ribbon
cassette. Approved
Wincor Nixdorf
cassette must be
used . Replace ribbon cassette with a cassette
approved for the check flip option.
The kni fe does not ope ra te
Condition Possible causes What to do
Receipt is not cut Paper is jammed Open the receipt cover, inspect the
knife, and clear any jammed paper.
The printer has a knife but
the firmware is not
configured for a knife. Enable the knife option by reconfiguring
the printer. See " Configuring the
printer".
All other problems. Contact a service representative.
Ot her con di tions
The following problems all need to be corrected by a qualified service
representative.
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TROUBLESHOOTING THE PRINTER