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willowpump.com
l text or call
1-888-WILLOW-3
7. TECHNICAL INFORMATION
WARRANTY
Under our limited warranty, Willow * (“we,” “us,” “our”), warrants to the original consumer
purchaser (the “purchaser”) to be free from defects in material and workmanship for the period of
12 months from the date of the pump first use on the pump mechanism and the period of 90 days
from purchase on all other product components under normal use and conditions (the “Warranty
Period”). This limited warranty does not cover damage caused by accident, misuse, normal wear
and tear, improper use, unauthorized maintenance or repair, or failure to follow written instructions
for use. The pump can not be submerged in water, washed or sanitized, placed in the refrigerator
or freezer, used during takeoff or landing when traveling on an airplane, or used with any charger
that is not provided with the pump. The flange can not be placed in microwave or microwave
sterilizer bags. Doing so voids this limited warranty. Warranty coverage terminates if you sell or
otherwise transfer this product to another person. This warranty gives you specific legal rights and
you may also have other rights, which vary, by location.
WILLOW MAKES NO EXPRESS WARRANTY OF ANY KIND REGARDING THE PRODUCT OTHER
THAN THOSE WARRANTIES EXPLICITLY SET FORTH HEREIN. ANY IMPLIED WARRANTY,
INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, QUIET
ENJOYMENT, OR ANY IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, TO
THE EXTENT PERMITTED BY LAW, SHALL BE LIMITED IN DURATION TO A PERIOD OF 90 DAYS
FROM THE DATE OF PURCHASE BY THE ORIGINAL PURCHASER.
In the event the product is found by Willow to not meet the above limited warranty in the Warranty
Period, as purchaser’s sole and exclusive remedy Willow will repair or, at the option of Willow,
replace this product without charge for such replacement or parts or labor. NOTE: The purchaser
shall bear all expense for returning this product to Willow. This limited warranty does not apply to
any product that has been used commercially, subjected to misuse, abuse, or alteration.
Only Willow brand replacement parts are recommended for use with Willow breastfeeding
