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Willow Wearable Breast Pump Generation 3 Instructions for Use
OTHER
ISSUES
TO RESOLVE ISSUE
Pump does
not “pump.”
•
If this is your first time using Willow, you may need to wake up Willow by plugging the charger
into an outlet and into Willow (reference Section 2. GETTING STARTED – Wake up Willow).
• Check that Pump is not plugged into Charger.
• Confirm that Pump is powered on by pressing the On/Off button until Pump lights up.
• Confirm battery level is orange or green. If red, recharge Pump.
Milk does
not flow.
• If let-down has not yet occurred, consider leaving Pump on breast for longer
period of time to observe for possible delayed let-down. Note: Initial milk let-down time is
unique for each person and varies by many factors.
• Check nipple alignment, pause pump, break latch, and remove from breast.
Realign Willow as described below.
• You may not have the correct Flange size for Willow
(reference Section 2. GETTING STARTED - Willow Flange Size).
Need to
realign
Willow.
• Pause Pump, break latch, and remove Pump from breast. Realign Willow fully assembled (reference
Section 3 -
PUMPING
- Realignment Tips).
• You may also separate the Pump from the Flange to realign. To do this, perform Flip to Finish before
realigning (reference Section 4. ENDING YOUR SESSION - Flip to Finish). Then, center your nipple in
the Flange Tunnel and bring the Pump to your breast (reference Section 3.
PUMPING - Alignment).
Discomfort
while
pumping.
If experiencing excessive discomfort try the following
(reference Section 3. PUMPING - Alignment):
• Make sure to press Willow firmly against breast during Stimulation phase.
• Tighten bra to make sure Willow is held firmly against breast.
• Decrease suction level.
• Realign Willow (see above).
• You may be pumping for too long. Willow shuts off automatically after 25 minutes.
• You may not have the correct Flange size
(reference Section 2. GETTING STARTED – Willow Flange Size).
• Stop and see medical professional or breastfeeding specialist.
