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Willow Wearable Breast Pump Generation 3 Instructions for Use
6. TROUBLESHOOTING
Use table to help solve any problems that may arise. If problem persists or to report
unexpected operation or events, contact Customer Care.
PUMP POWER LEVEL INDICATORS
Green
Enough charge
for 2+ sessions.
Pump is ready to pump.
• Pulses while charging.
• Solid when fully charged (approximately 5 sessions).
Orange
Enough charge
for 1 session.
Pump is ready to pump. Recharge soon.
• Pulses while charging.
Red
Low battery /
inadequately charged
for session.
In order to pump for a full session, charge immediately.
• Single Session - Charge time approximately 20 minutes.
• Full Charge - Charge time approximately two hours. Light
turns solid green when fully charged.
No Color
Pump does
not wake up.
To resolve issue:
• Press On/Off button until Pump lights up.
• Plug into Charger to ensure battery has enough charge.