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User Guide 

Vision

Change the language 

1. Press the 

Home

 button  

2. Tap

 

Settings     

 

 

          Language & input

 (under 

Personal

)

 

3. Tap

 

Language

 

4. Select the language from the list 

First time login to Wildix Phone app 

After the phone has booted, Wildix Phone app opens automatically. 
To log in, fill out the fields: 

Domain

: PBX name or PBX IP address  

User name

: enter your extension, or Full name, or email 

Password

: enter your WEB password  

Note: you can also use Google / Office 365 Single Sign-on option 

Menu overview  

BLF keys  

BLF keys must be set up in Collaboration 

Settings       Function 

keys

. This phone supports up to 120 BLF keys.  

You can change the number of BLF keys displayed per page in Settings  

Advanced. 

Change user status 

Tap 

User status 

menu to set user status DND / Away. 

You can add your status message and, by checking the field “until”, set the 

time and date when DND/Away status should go back to Available. 

Place a call 

Manually: enter the phone number and then tap the green 
button. 

Search in phonebook: start entering a number / a name, results 
that match your search are listed below, tap on the contact to 
place a call. 

From history: tap 

History 

menu.

 

tap the contact or the phone 

number, then tap 

Call. 

Dial a user whom you have assigned a 

Colleague

 Function key: 

tap 

BLF keys

, then tap the BLF key assigned to the colleague.      

Video call 

Tap        during a call to start / stop video streaming. 

Hold / Second call 

Press        during a call to put a call on hold / resume.  
Press        to place a second call, enter the number and then tap 
the green button. 

Call transfer 

1. Tap

 

       during a call (the call is put on hold) 

2. Enter the phone number : 

• Tap        for direct transfer (blind transfer without notification) 
• Otherwise tap        to place an outgoing call (attended 

transfer), then tap        from call window to complete the 
transfer. 

Call transfer via BLF keys: 

1. During a call, tap 

BLF keys

 menu 

2. Tap the BLF key of colleague / call group: 

• Tap 

Transfer

 

for direct transfer (blind transfer without 

notification) 

• Otherwise tap

 

Call

 

to place an outgoing call (attended 

transfer), then tap      

  

from call window to complete the 

transfer 

Conference 

1. Put the first call on hold to make a second call to the contact 

you would like to invite to the conference call 

2. When the third party answers, tap        from call window. 

Mute the microphone during a call 

Tap        to mute / unmute the microphone. 

Listen to Voicemail messages 

1. Tap 

Voicemail

  

2. Tap the 

Play

 icon      next to the message to listen to it.

To delete: check the message(s) and tap the 

Bin

 icon     . 

To mark as read: check the message(s) and tap the 

Eye

 icon       . 

Chat and file exchange 

Tap 

Chat

 menu: all the colleagues added to your roster in Wildix 

Collaboration are displayed in this menu. 
To write a chat message:  
1. Tap on a colleague 
2. Type your message into the input field 
3. Tap the 

Paper

 plane icon        to send the message. 

To send a file / a picture (up to 100Mb) / to send a Post-It: tap the 

Plus

 icon 

+

 next to the input field and select a file / a picture (up to 

100Mb).  

You can disable

 

new chat messages notifications in

 

Settings

 

     

 

Advanced. 

Ringtone selection 

Tap 

Settings

 menu: tap 

Ringtone

 to view the list of available 

ringtones. 

Check Phone app version 

Tap 

Settings

 menu       

Help.

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