Whirlpool XCAE2765 Скачать руководство пользователя страница 1

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FOR SERVICE TECHNICIAN’S USE ONLY

DO NOT REMOVE OR DES

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IMPORTANT SAFETY NOTICE — “For Technicians only”

This service data sheet is intended for use by persons having electrical, electronic, and mechanical 

experience and knowledge at a level generally considered acceptable in the appliance repair trade. 

Any attempt to repair a major appliance may result in personal injury and property damage. The 

manufacturer or seller cannot be responsible, nor assume any liability for injury or damage of any 

kind arising from the use of this data sheet. 

Diagnostic Guide ................................................................2

Service Diagnostic Test Modes ....................................... 2–5

Customer Viewable Fault Codes ........................................3

Service Fault / Error Codes .............................................6, 7

Quick Overview Tests ..........................................................8

Manual Overview Tests .......................................................9

Contents

Troubleshooting Guide ...............................................10, 11

Troubleshooting Tests .................................................12–18

Main Control Connectors & Pinouts .................................12

Component Locations & Washer Specifications ..............19

Wiring Diagram .................................................................20

IMPORTANT: Electrostatic Discharge (ESD) Sensitive Electronics

ESD problems are present everywhere. Most people begin to feel an ESD discharge at approximately 

3000V. It takes as little as 10V to destroy, damage, or weaken the main control assembly. The new 

main control assembly may appear to work well after repair is finished, but a malfunction may occur  

at a later date due to ESD stress.

   Use an anti-static wrist strap. Connect wrist strap to green earth connection point or unpainted 

metal in the appliance.

– OR –

   Touch your finger repeatedly to a green earth connection point or unpainted metal in the appliance.

  

Before removing the part from its package, touch the anti-static bag to a green earth connection 

point or unpainted metal in the appliance.

  

Avoid touching electronic parts or terminal contacts; handle electronic control assembly by edges only.

 

When repackaging main control assembly in anti-static bag, observe above instructions.

Voltage Measurement Safety Information

When performing live voltage measurements, you must do the following:

  Verify the controls are in the off position so that the appliance does not start when energised.

  Allow enough space to perform the voltage measurements without obstructions.

  Keep other people a safe distance away from the appliance to prevent potential injury.

  Always use the proper testing equipment.

  After voltage measurements, always disconnect power before servicing.

W10838066C

COMMERCIAL WASHERS, MODELS XCAE2765, MAT20CS, MAT20MN

DANGER

Only authorized technicians should 

perform diagnostic voltage measurements.
After performing voltage measurements,

disconnect power before servicing.
Failure to follow these instructions can

result in death or electrical shock.

Содержание XCAE2765

Страница 1: ...nished but a malfunction may occur at a later date due to ESD stress Use an anti static wrist strap Connect wrist strap to green earth connection point or unpainted metal in the appliance OR Touch your finger repeatedly to a green earth connection point or unpainted metal in the appliance Before removing the part from its package touch the anti static bag to a green earth connection point or unpai...

Страница 2: ...ssful see Unsuccessful Entry page 3 In Soak Final Use Wash Rinse Spin Done 0 5 Seconds ON 0 5 Seconds OFF L L R R R DIAGNOSTIC GUIDE Before servicing check the following Make sure there is power at the wall socket outlet Has a fuse blown or circuit breaker tripped Was a regular fuse used A time delay fuse is required Are both hot and cold water faucets open and water supply hoses unobstructed All ...

Страница 3: ...esired Mode of Operation toggle the cycle selector knob left and right one click in each direction advancing through the Test Modes until the status LEDs match the mode desired to enter 4 Press the START button to enter desired mode of operation Refer to the following pages for detailed information on each mode of operation FAULT CODE DISPLAY MODE Page 3 QUICK OVERVIEW TEST MODE Page 4 MANUAL OVER...

Страница 4: ...ormed when the washer is moved to a different location or more specifically to a different power socket outlet Not performing calibration may result in poor wash performance To access Calibration Mode perform steps 1 and 2 of Activating the Service Diagnostic Test Modes Toggle the cycle selector knob until the status LEDs correspond as follows Rinse LED On NOTE Status LED names may vary between ma...

Страница 5: ...ication Mode perform steps 1 and 2 of Activating the Service Diagnostic Modes Toggle the cycle selector knob until the status LEDs correspond as follows Soak Wash and Done LEDs On NOTE Status LED names may vary between makes and models Press the START button to begin tachometer verification mode Tachometer verification uses the status LEDs to represent the tachometer frequency basket RPM For examp...

Страница 6: ...up to speed or the pressure sensor detects rising suds level The main control will flush water in attempt to clear Suds If the water flush is unable to correct the problem this may indicate Not using HE detergent Excessive detergent usage Check pressure hose connection from tub to pressure sensor Is hose pinched kinked plugged or leaking air Mechanical friction on drive mechanism or basket Clothin...

Страница 7: ...of shifter Check harness connections from main control to motor and shifter Observe shifter operation See TEST 3a Drive System Shifter page 13 Fault is displayed if Lid Lock has not moved into unlocked position or motor cannot be powered Check for lock interference with lock striker Main control cannot determine if lid lock is in an unlocked state See TEST 8 Lid Lock page 18 Fault is displayed whe...

Страница 8: ... WILL UNLOCK AND CYCLE COMPLETES STATUS LEDs If motor does not agitate go to Manual Overview Test Gentle or Heavy Agitation page 9 If water is not draining go to Manual Overview Test Drain page 9 Motor must be at 0 RPM If lid does not lock go to Manual Overview Test Lid Lock page 9 If water is not present or temperature is wrong go to Manual Overview Test Cold Valve page 9 If lid does not unlock g...

Страница 9: ...s 13 14 STATUS LEDs Spins basket from 0 to 500 RPM NOTE Allow up to 15 seconds for shifter to reposition IMPORTANT To activate Low Spin RPM must read 0 and lid must be closed with lid lock enabled If lid is not closed status LEDs will flash on and off IMPORTANT Water in tub must be drained before test If motor does not spin go to TEST 3a 3b Drive System Shifter Motor pages 13 14 Spins basket from ...

Страница 10: ...in Control page 12 See TEST 6 Water Level page 17 See TEST 2 Valves page 13 Perform washer calibration on page 4 See TEST 1 Main Control page 12 Pressure switch or onboard transducer See TEST 6 Water Level page 17 Is lid lock showing open during the cycle Drive belt Harness connections Shifter problem Motor or motor relay problem Main control problem WON T SPIN See TEST 8 Lid Lock page 18 Verify t...

Страница 11: ...tub sump 7 See TEST 7 Drain Pump page 17 1 Check proper water supply 2 Not using HE detergent 3 Washer not loaded properly 5 See TEST 2 Valves page 13 1 Washer not loaded properly 2 Not using HE detergent 3 Not using correct cycle 6 Shifter not moving into position see TEST 3a page 13 1 Washer overloaded 2 Bleach added incorrectly 3 Sharp items in tub Select option or cycle appropriate for the loa...

Страница 12: ...RED ROW 5 J10 4 RED COLUMN 0 J10 3 RED COLUMN 1 J10 2 RED COLUMN 2 J10 1 RED COLUMN 3 J11 6 BLK ROW 2 J11 5 BLK ROW 3 J11 4 BLK COLUMN 0 J11 3 BLK COLUMN 1 J11 2 BLK COLUMN 2 J11 1 BLK COLUMN 3 J15 4 RED LOCK SWITCH J15 3 WHT NEUTRAL J15 2 BLU LID SWITCH INPUT J15 1 YEL LOCK SWITCH SOLENOID L1 J16 7 ORN MOTOR CCW WINDING L1 J16 6 RED MOTOR CW WINDING L1 J16 5 OPEN J16 4 WHT MOTOR NEUTRAL J16 3 LT ...

Страница 13: ...control and run Calibration Mode see page 4 Perform Quick Overview Test on page 8 to verify repair TEST 3a Drive System Shifter This test checks connections shifter motor switch and optical sensor NOTE Refer to Figure 4 Shifter Assembly Strip Circuit on page 14 for tests and measurements IMPORTANT Drain water from tub before accessing bottom of washer Functional Check 1 Check the shifter and elect...

Страница 14: ...anels d Plug in washer or reconnect power Run Calibration Mode see page 4 and perform Quick Overview Test on page 8 to verify repair 17 If the preceding steps did not correct the problem replace the main control a Unplug washer or disconnect power b Replace the main control c Reassemble all parts and panels d Plug in washer or reconnect power Run Calibration Mode see page 4 and perform Quick Overv...

Страница 15: ...tions reassemble motor cover and repeat step 1 13 With an ohmmeter check the harness for continuity between the main control motor and run capacitor using the following test points If there is continuity go to step 14 If there is no continuity replace the lower machine harness and repeat step 1 14 With an ohmmeter check resistance of motor windings at the following motor connections If values are ...

Страница 16: ...to the main control b Check the harness between the switch and main control for continuity Check for shorts c Replace the switch d Replace the main control NOTE 1 The number and location of rotary switches varies between makes and models NOTE 2 Regardless of location switches are read from left to right not counting the pressure switch the left most switch being 1 NOTE 3 The temperature switch and...

Страница 17: ...ere is no water suds or debris in the hose or dome Disconnect hose from main control or pressure switch and blow into hose to clear water suds or debris 8 Check hose for leaks Replace if needed 9 If the preceding steps did not correct the problem go to step 10 if troubleshooting a pressure switch or step 11 if troubleshooting an onboard pressure transducer 10 Pressure Switch Only a Remove the pres...

Страница 18: ... Replace the main control c Reassemble all parts and panels d Plug in washer or reconnect power Run Calibration Mode see page 4 and perform Quick Overview Test on page 8 to verify repair TEST 8 Lid Lock Perform the following checks if the washer does not lock or unlock 1 Perform the Lid Lock test under Manual Overview Test Mode on page 9 The following steps assume that this step was unsuccessful 2...

Страница 19: ... Motor Connector Shifter Assy Connector 220 240 VAC Voltage 50 Hz 60 Hz MAT20MNBKW Frequency 4 A Max Amps 10 A Instantaneous Type Fuse Main Control Circuit Protection 15 125 PSI Water Pressure 86 cm to 244 cm 34 in to 8 ft Drain Height 4 5 46 C 40 115 F Operating Temperature Range WASHER SPECIFICATIONS Motor Capacitor Main Control Board Hot Water Inlet Valve Cold Water Inlet Valve Air Hose Tempera...

Страница 20: ... Chassis Panel Legend Sets to Pay jumper loaded or No Pay jumper removed Enables Thermistor jumper loaded Disables Thermistor jumper removed Enables Progressive Rinses jumper loaded All Bath Rinses Added Wash Water jumper removed Coin Slide Connection CCU Connection Jumper Board Figure 10 11 19 LEGEND Connection Splice Component Terminals No Connection Relay Thermistor 5 Non Isolated Protective Ea...

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