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TECHNICAL EDUCATION

JOB AID W10329932

L-84

Vertical Modular

Washer

L-89

SERVICE MANUAL

WHIRLPOOL & MAYTAG 6.2 CU FT

DIRECT DRIVE TOP LOAD WASHER

W10864849

WTW9500E* MVWB955F*

*All Colors and Versions

Multimedia

Enhanced

Содержание WTW9500E SERIES

Страница 1: ...L 89 SERVICE MANUAL WHIRLPOOL MAYTAG 6 2 CU FT DIRECT DRIVE TOP LOAD WASHER W10864849 WTW9500E MVWB955F All Colors and Versions Multimedia Enhanced ...

Страница 2: ...e Guide or Installation Instructions provided with the washer GOALS AND OBJECTIVES The goal of this Service Manual is to provide information that will enable the In Home Service Professional to properly diagnose malfunctions and repair the WHIRLPOOL MAYTAG DIRECT DRIVE TOP LOAD WASHER The objectives of this Service Manual are to Understand and follow proper safety precautions Successfully troubles...

Страница 3: ...ION CYCLE 2 5 SERVICE DIAGNOSTICS VERIFICATION CYCLE CHART 2 5 SOFTWARE VERSION DISPLAY 2 7 EXITING SERVICE DIAGNOSTIC MODE 2 7 FAULT ERROR CODES 2 7 FAULT ERROR CODES TABLE 2 9 TROUBLESHOOTING GUIDE 2 12 SECTION 3 COMPONENT TESTING COMPONENT TESTING SAFETY INFORMATION 3 2 WIRING DIAGRAM 3 3 COMPONENT TESTING 3 4 TEST 1 MAIN CONTROL ACU 3 4 MAIN CONTROL BOARD CONNECTORS PINOUTS 3 5 TEST 2 VALVES 3...

Страница 4: ...NTROL 4 6 REMOVING THE RELAY EXPANSION BOARD 4 7 REMOVING THE LID ASSEMBLY 4 8 REMOVING THE USER INTERFACE 4 9 REMOVING THE WATER VALVE ASSEMBLY 4 10 REMOVING THE BULK DISPENSE PUMP 4 11 REMOVING THE TUB RING IMPELLER AND BASKET 4 12 REMOVING THE MOTOR AND DRIVE ASSEMBLY 4 14 REMOVING THE PUMPS 4 16 REMOVING THE HEATER 4 17 REMOVING THE LID LOCK 4 18 REMOVING THE BASKET LIGHT 4 19 NOTES 4 20 Video...

Страница 5: ...1 General Information This section provides general safety parts and information for the Whirlpool Maytag Direct Drive Top Load Washer Washer Safety General Theory of Operation Model Serial Number Location Tech Sheet Location Model Serial Number Nomenclature Product Specifications ...

Страница 6: ...nd tell you what can happen if the instructions are not followed Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safe...

Страница 7: ... system The previous generation direct drive washer operated using a floating basket to assist in the switching between spin and agitate modes The new washer operates with a clutch coil system that provides reliable immediate and smooth shifting between the various wash modes Basket the Whirlpool Maytag washer has an extra large basket capacity of 6 2 cu ft Other than size the major difference fro...

Страница 8: ... the clutch disengages the rotor and the spring returns the clutch to its home position The motor now controls only the impeller Figure 4 Clutch Coil Assembly Figure 5 Rotor External Drive Shaft Clutch Rotor Attaches to Internal Drive Shaft Clutch Engages w Rotor Gear Clutch Coil Automated Detergent Dispenser Load Go System Skip adding detergent to every load with the Load Go system The Load Go ca...

Страница 9: ...e Top Load Washer n 1 5 Model Serial Number Label Tech Sheet Location Model Serial Number Label Location Tech Sheet Location Access Under Cabinet Top Figure 8 Model Serial Number Location Figure 9 Tech Sheet Location Model WTW9500EC1 Serial C42510000 ...

Страница 10: ...SS T or V Top Load F or H Front Load PRODUCT W Washer D Dryer FEATURE SET 9500 6 2 Cu Ft GBPM Drive Cabrio B955 5 3 Cu Ft GBPM Drive Bravos YEAR OF INTRODUCTION D 2014 E 2015 F 2016 COLOR CODE W White C Chrome Shadow ENGINEERING CHANGE 0 Basic Release 1 First Revision 2 Second Revision SERIAL NUMBER C 4 25 10000 PRODUCTION SITE C CLYDE OH YEAR OF PRODUCTION 4 2014 WEEK OF PRODUCTION PRODUCT SEQUEN...

Страница 11: ...quid Bleach Oxi Liquid Only What to Wash Mixed Whites Casuals Jeans Towels Delicates ActiveWear and Bulky Sheets How to Wash Normal ColorLast HeavyDuty Oxi Sanitize Deep Water Cold Wash and Quick Temperatures 5 Cold Cool Tap Cold Warm Hot Soil Levels 4 Normal Medium Light Heavy Delay Start Up to 12 hours Washer Options Extra Rinse Oxi Presoak Steam Clean Delay Wash Height 41 3 8 105 cm Width 29 1 ...

Страница 12: ...1 8 n Whirlpool Maytag Direct Drive Top Load Washer GENERAL INFORMATION Notes ...

Страница 13: ...formation for the Whirlpool Maytag Direct Drive Top Load Washer Diagnostic Guide Diagnostic LED Main Control Self Diagnostic Mode Activating Service Diagnostic Mode Key Activation Encoder Test Service Test Mode Load Test Cycle Functions Numbers Chart Service Diagnostics Verification Cycle Software Version Display Fault Error Codes Exiting Service Diagnostic Mode Troubleshooting Guide ...

Страница 14: ...ow factory or service personnel to test and verify all inputs to the main control board You may want to do a quick and overall checkup of the washer with these tests before going to specific troubleshooting tests Figure 1 Diagnostic LED LED LOCATION Activating Service Diagnostic Mode 1 Be sure the washer is in standby mode plugged in with all indicators off 2 Select any three 3 buttons except POWE...

Страница 15: ... Service Diagnostic mode Successful Entry All LEDs turn off except the POWER button indicator and the START button indicator begins to flash Load and Test Cycle Selection Procedure Loads the Service Diagnostic Verification Cycle and the Calibration Cycles are all assigned function numbers These are defined in the chart on the following page The seven segment display will indicate the current selec...

Страница 16: ...e empty for this function 014 Toggle Fast Agitate Lid must be closed and locked for this to be enabled Note The basket must be empty for this function 016 Toggle Basket Light Note Basket light not available on all models 017 Toggle Heater Note To actuate the heater all functions pumps motor and valves must be off and water level must be above the impeller Not available on all models 018 Toggle Bul...

Страница 17: ... manually turn on and test the heater 8 010 Recirculates for 10 seconds If water is not being recirculated use service test load control to test the recirculation pump 10 011 Turns on basket light on some models If basket light does not turn on use Service Test Mode to manually turn on and test the basket light 10 012 Lid will lock Lid must be closed If lid does not lock use service test load cont...

Страница 18: ...ervice Diagnostics Verification Cycle completes the Pass or Failure status of each step in the Service Diagnostics Verification Cycle is available by the following procedures Press the soil level or temperature buttons The sequence step increments using the soil level button and decrements using the temperature button The display will alternate between the cycle test step and the test result displ...

Страница 19: ...it Software Version Display and return washer to standby mode Fault Error Codes Refer to Fault Error Codes chart on pages 2 8 to 2 11 Fault Error Code Display Method Fault codes are displayed by alternately showing F and E All fault codes have an F and an E The F indicates the suspect System Category The E indicates the suspect Component system Up to eight Fault Error codes may be stored When the ...

Страница 20: ...eed will be limited to 500 rpm Check water valve function See TEST 2 Valves page 3 6 F0E5 OFB Off Balance Load Fault is displayed when an off balance condition is detected Check for weak suspension Basket should not bounce up and down more than once when pushed Items should be distributed evenly when loading F1E1 Main Control Fault Indicates a main control fault See TEST 1 Main Control page 3 4 F1...

Страница 21: ...rference Check for lock interference with lid or lock bezel Wash media buildup is preventing the lock bolt from extending Main control detects open lid switch when attempting to lock Main control cannot determine if lid lock is in a locked state See TEST 8 Lid Lock page 3 14 F5E3 Lid Lock Will No Unlock Fault is displayed when one of the following conditions occurs Excessive force on lid is preven...

Страница 22: ...bration to calibrate water level and load size detection Mechanical friction on drive mechanism or basket items between basket and tub F7E9 Locked Rotor Fault is displayed when the main control determines that the motor is not moving when it is being actively driven Mechanical friction on drive mechanism or basket items between basket and tub See TEST 3 Drive System page 3 7 or TEST 3b Drive Syste...

Страница 23: ...transducer fault on main control May signify problem with lid lock See TEST 2 Valves page 3 6 TEST 6 Water Level page 3 12 or TEST 8 Lid Lock page 3 14 drn or dr F9E1 Drain Pump System Problem Long Drain Fault is displayed when the water level does not change after the drain pump is on Is the drain hose or the drain pump clogged Is the drain hose height greater than 8 2 4 m Is the pressure hose co...

Страница 24: ...ice LEDs page 3 16 Main Control problem See Test 1 Main Control ACU page 3 4 UI Won t Accept Selections Connections between main control and UI Check connections and continuity between main control and UI User Interface problem See TEST 4 Keys and Encoders page 3 10 and TEST 10 Service LEDs page 3 16 Main Control problem See Test 1 Main Control ACU page 3 4 No Sounds When Keys Are Pressed Button s...

Страница 25: ...main control and recirculation pump Recirculation pump problem See TEST 7 Drain Pump Recirc Pump page 3 13 Main Control problem See Test 1 Main Control ACU page 3 4 Incorrect Water Temperature Water hose installation Make sure inlet hoses are connected properly Temperature thermistor See TEST 5 Temperature Thermistor page 3 11 Valve problem See TEST 2 Valves page 3 6 Main Control problem See Test ...

Страница 26: ... and basket Weak suspension Basket should not bounce up and down more than once when pushed Poor Wash Performance Please reference Use Care Guide Oversuds 1 Verify use of HE detergent 2 Excessive detergent usage Load is tangling 1 Washer not loaded properly 2 Perform Service Calibration page 2 4 Incorrect water level 1 Perform Service Calibration page 2 4 2 See TEST 2 Valves page 3 6 3 See TEST 6 ...

Страница 27: ...ag Direct Drive Top Load Washer Testing Safety Information Wiring Diagram Component Testing TEST 1 Main Control ACU TEST 2 Valves TEST 3 Drive System TEST 3a Drive System Shifter TEST 3b Drive System Motor TEST 4 Keys and Encoders TEST 5 Temperature Thermistor TEST 6 Water Level TEST 7 Drain Recirculation Pump TEST 8 Lid Lock TEST 9 Heater Element TEST 10 Service LEDs TEST 11 Basket Light TEST 12 ...

Страница 28: ...tedly to a green ground connection point or unpainted metal in the appliance Before removing the part from its package touch the anti static bag to a green ground connection point or unpainted metal in the appliance Avoid touching electronic parts or terminal contacts handle electronic control assembly by edges only When repackaging main control assembly in anti static bag observe above instructio...

Страница 29: ...cian Use Only WIRING DIAGRAM Wiring Diagram IMPORTANT Electrostatic discharge may cause damage to machine control electronics See page 1 for ESD information NOTE Schematic shows lock switch open Figure 11 Wiring Diagram on UI on UI on REX on ACU Line 1 Neutral Ground RELAY EXPANSION BOARD ...

Страница 30: ...hat proper voltage is present at the outlet 1 Unplug washer or disconnect power 2 Remove console to access main control 3 Verify that ALL connectors are inserted all the way into the main control 4 Plug in washer or reconnect power 5 With a voltmeter set to AC connect black probe to J12 3 Neutral and red probe to J12 1 L1 If 120 VAC is present go to step 6 If 120 VAC is not present check the AC po...

Страница 31: ...t J18 User Interface J18 3 Yel Rtn VSS J18 2 Blu Wide J18 1 Blk 5V J19 Basket Light J19 2 Blk LED J19 1 Red LED UI e LID LOCK e J4 Pumps Shifter J6 Lid Lock J18 User Interface J12 Power Cord e e Pin 1 e e e e e e J19 Basket Light e e J7 Rex Connector BASKET LIGHT e J2 12 Yel Fresh Fill Valve J2 11 Brn Detergent Valve J2 10 Blu Cold Valve J2 9 Red Hot Valve J2 8 Vlt Oxi Valve not on all models J2 7...

Страница 32: ...coils across the following J2 connector pinouts Valve Pinout Fabric Softener J2 4 7 White Gray Oxi not on all models J2 4 8 White Red Hot J2 4 9 White Blue Cold J2 4 10 White Violet Detergent J2 4 11 White Brown Fresh Fill J2 4 12 White Yellow Resistance should be 790 840 Ω If resistance readings are tens of ohms outside of range replace the valve assembly If resistance readings are within range r...

Страница 33: ...he way into the main control If visual checks pass go to step 6 If connector is not inserted properly reconnect J4 and repeat step 1 6 Plug in washer or reconnect power 7 With a voltmeter set to AC connect the black probe to J4 1 N and red probe to J4 7 L1 Activate shifter motor by commanding Spin ON or Agitate OFF in Service Test Mode NOTE Motor must be stopped to toggle the shifter IMPORTANT Lid...

Страница 34: ...iameter of the slider go to step 13 If slider binds or does not move freely or there are indications of rubbing on the inside diameter of the shifter coil or outside diameter of the slider replace the drive a Unplug washer or disconnect power b Replace the drive c Reassemble all parts and panels d Plug in washer or reconnect power Perform Service Diagnostics to verify repair 13 If the preceding st...

Страница 35: ...R BK 8 10 ohms 8 10 ohms Much higher than 10 ohms Much less than 8 ohms Resistances are all correct 11 Remove the motor bolt then the motor cover see Figure 2 page 3 7 12 Remove the shifter coil and stator to access the motor connection 13 Visually check that motor electrical connection cover is fully seated see Figure 1 below If visual check passes go to step 14 If visual check fails fully seat t...

Страница 36: ...washer or reconnect power 5 To verify repair activate the Service Diagnostic Mode and then perform Key Activation Encoder Test on page 2 3 No audio feedback is heard 1 Enter the Service Diagnostic Mode and then perform Key Activation Encoder Test on page 2 3 If audio feedback is heard with each button press while in Key Activation Encoder Test mode continue to step 2 If no audio feedback is heard ...

Страница 37: ...y that the approximate resistance shown in the table below is within ambient temperature range THERMISTOR RESISTANCE Approx Temperature Approx Resistance F C KW 32 0 32 3 41 5 25 2 50 10 19 8 59 15 15 7 68 20 12 5 77 25 10 0 86 30 8 1 95 35 6 3 104 40 5 4 113 45 4 4 122 50 3 6 131 55 3 0 140 60 2 5 149 65 2 1 If the resistance is within the range shown in the table go to step 6 If the resistance i...

Страница 38: ...he pressure transducer on the main control Figure 1 and the pressure dome on the tub Figure 2 Figure 2 Hose Connection at Pressure Dome 6 Check to ensure hose is routed correctly in the lower cabinet and not pinched or crimped inside the console or by the back panel 7 Verify there is no water suds or debris in the hose or dome Disconnect hose from main control and blow into hose to clear water sud...

Страница 39: ...in pump and on some models the recirculation pump If visual check passes go to step 9 If connections are loose reconnect the electrical connections and repeat step 2 9 With an ohmmeter check harness for continuity between the drain pump and recirculation pump on some models and main control See chart below Main Control to Drain Pump and Recirculation Pump Drain Pump Pin 1 to Main Control J4 1 Whit...

Страница 40: ... W Open Circuit J6 1 J6 4 Lock Switch Lock Open Circuit 0 W J6 1 J6 7 Lock Switch Lid Lid Closed 0 W Lid Open Open Circuit J6 1 J6 5 Test Power on the washer and open the lid All lights EXCEPT Power Cancel should turn off due to open lid If resistance values are good go to step 6 If switch measurements do not match the values shown in the table for unlocked or locked condition a problem exists in ...

Страница 41: ...te replace the heater element and reinstall the heater terminal plastic cover 6 Visually inspect that the connector on the main control J5 that plugs into the lower harness is installed correctly see wiring diagram page 3 3 If visual check passes go to step 7 If visual check fails reconnect cable 7 If connections are correct replace the main control Figure 3 Heater Element Strip Circuit MAIN BOARD...

Страница 42: ...is as follows Service Power Amber will flash at 1 Hz when power is supplied to the UI Service Data Blue will illuminate or flash to indicate a functioning communication channel between the UI and the ACU Service Button Sounds Control Lock White will illuminate when BOTH of the following are true The Control Lock feature is turned off The Audio Level is NOT turned off If Service Power LED does not ...

Страница 43: ...arness and connections are good go to step 6 If not repair or replace as needed and go to step 8 6 Unplug the basket light connector J19 from the main control see Figure 1 page 3 5 Plug in washer or reconnect power 7 With a multimeter set to DC voltage connect the multimeter to the main control with the positive probe on Pin 1 of J19 and the negative probe on Pin 2 of J19 a With the lid closed bas...

Страница 44: ... drawer and the detergent dispenser for cracks holes and obstructions Replace any damaged or obstructed hoses and proceed to step 10 9 Replace the Rex board and proceed to step 10 10 Reassemble all parts and panels Plug in washer or reconnect power Repeat step 1 to verify repair If no detergent flowed after at least 2 minutes while the bulk dispense pump was activated continue to step 11 11 Replac...

Страница 45: ... Bulk Dispense Drawer Door Lock FOR SERVICE TECHNICIAN S USE ONLY Component Locations Console Electronics Valves Figure 9 Component Locations Bottom View Drive System Drain Pump Figure 10 Main Control Board Rex Board Hot Water Valve Cold Water Valve Detergent Valve Fabric Softener Valve Oxi Valve Fresh Fill Valve Relay Expansion Board Main Control Board Detergent Valve Fabric Softener Valve Bleach...

Страница 46: ...3 20 n Whirlpool Maytag Direct Drive Top Load Washer TESTING COMPONENT Notes ...

Страница 47: ...s in the basket and if equipped remove bulk dispense drawer Component Locations Removing the Access Panel Lifting the Top Panel Removing the Main Control Removing the Relay Expansion Board REX Removing the Lid Assembly Removing the User Interface Removing the Water Valve Assembly Removing the Bulk Dispense Pump Removing the Tub Ring Impeller and Basket Removing the Motor and Drive Assembly Removin...

Страница 48: ...Motor Cover Motor Bolt Motor Shifter Connector Heater Rex Board Hot Water Valve Cold Water Valve Detergent Valve Fabric Softener Valve Oxi Valve Fresh Fill Valve FOR SERVICE TECHNICIAN S USE ONLY Component Locations Console Electronics Valves Figure 9 Component Locations Bottom View Drive System Drain Pump Figure 10 Main Control Board Motor Cover Motor Bolt Motor Shifter Connector Drain Pump Heate...

Страница 49: ...ulk Dispense Pump Lid Lock Basket Light Bulk Dispense Detergent Drawer NOTE Bulk dispense detergent drawer should be removed before performing ANY service FOR SERVICE TECHNICIAN S USE ONLY Component Locations Dispensers Figure 7 Component Locations Underside of Top Figure 8 Fresh Fill Nozzle Single Dose Detergent Dispenser Fabric Softener Dispenser Bleach Oxi Dispenser Bulk Dispense Pump Lid Lock ...

Страница 50: ...1 Unplug washer or disconnect power 2 Turn off water supply to washer 3 Remove three 3 1 4 hex head mounting screws from the rear of the access panel as indicated in Figure 1 NOTE The screws should remain attached to the access panel 4 Lift up panel slightly from the rear and remove from washer Remove three 1 4 hex head screws Figure 1 5 Once the panel is removed you have access to the main contro...

Страница 51: ... 5 Tape the washer lid closed 6 Remove three 3 1 4 hex head mounting screws from the rear of the console as indicated in Figure 1 Remove harness cover and set aside Harness Cover Figure 1 7 Slide top forward about 1 2 see Figure 2 Figure 2 8 Raise the top about 1 4 Then while still keeping it lifted push the top back about 1 4 see Figure 3 Figure 3 9 Lift top panel Insert the two tabs located at t...

Страница 52: ...l models J12 Power Cord J12 3 Wht Neutral J12 2 Grn Ground J12 1 Blk L1 J18 User Interface J18 3 Yel Rtn VSS J18 2 Blu Wide J18 1 Blk 5V J19 Basket Light J19 2 Blk LED J19 1 Red LED UI e POWER CORD e LID LOCK e J4 Pumps Shifter J6 Lid Lock J18 User Interface J12 Power Cord e e Pin 1 e e e e e e J19 Basket Light e e J7 Rex Connector HEATER ELEMENT e REX BOARD e BASKET LIGHT e J1 Motor J1 6 Shield H...

Страница 53: ...er first loosen the two 2 hex head screws securing the main control see Figure 1 page 4 6 6 Next remove the one 1 1 4 hex head screw location circled in Figure 1 2 securing the Relay Expansion board to the top panel of the washer Remove board Figure 1 Removing the Relay Expansion Board REX WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or ele...

Страница 54: ...e all parts and panels before operating Removing the Lid Assembly 1 Unplug washer or disconnect power 2 Turn off water supply to washer 3 Perform the procedures on page 4 4 Removing the Access Panel prior to performing the following steps 4 Disconnect the User Interface connector J18 from the Main Control see Figure 1 5 Next remove the two 2 1 4 hex head screws securing the User Interface harness ...

Страница 55: ...lide the lower frame down toward hinges and remove from upper lid UI assembly See Figure 1 Removing the User Interface WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Slide lower frame down 8 Figure 2 shows the Lid and User Interface Assembly with lower frame removed The service...

Страница 56: ...ical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Figure 1 7 Lower the top panel and disconnect the Water Inlet Valve connector J2 from the Main Control see Figure 2 FOR SERVICE TECHNICIAN S USE ONLY Component Locations Console Electronics Valves Figure 6 Component Locations Bottom View Drive S...

Страница 57: ...ure 1 Removing the Bulk Dispense Pump WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating 7 Loosen the hose clamps and pull the inlet and outlet drain hoses off the pump Note that there may be liquid laundry detergent in the hoses Bulk Dispense Pump Inlet Hose Outlet Hose Figure 2 8...

Страница 58: ...call Lifting the Top Panel 1 Unplug washer or disconnect power 2 Turn off water supply to washer 3 Disconnect hot and cold inlet water hoses 4 Perform the procedures on page 4 5 Lifting the Top Panel prior to performing the following steps NOTE If equipped remove the bulk dispense drawer Removing the Tub Ring 1 Disconnect recirculation hose from tub ring Note location may vary depending on model 2...

Страница 59: ...the basket out of the washer Figure 5 Removing the Tub Ring Impeller and Basket continued REASSEMBLY NOTE When re installing the basket screw on spanner nut until it is finger tight Then using a mallet or hammer tighten up to an additional turn see Figure 6 Do NOT apply Loctite to spanner nut Applying Loctite to the spanner nut will make it virtually impossible to remove again Tighten spanner nut ...

Страница 60: ...emoving the Rotor Clutch Coil and Stator 1 Unplug the clutch coil and stator connectors Remove all connectors from the bracket see Figure 1 Remove connector bracket if replacing the drive assembly Clutch Coil Stator Connectors Connector Bracket Figure 1 2 Remove Rotor Use a T 30 TORX driver to remove the center rotor bolt see Figure 2 Rock the rotor back and forth until the rotor has been pulled a...

Страница 61: ...ub it may be necessary to tap on the drive assembly from inside the tub to loosen the drive from the tub Removing the Motor and Drive Assembly continued REASSEMBLY NOTE When you reinstall the rotor over the stator assembly do not grip the rotor housing around the rear edge with your fingers The magnets around the rotor housing are very strong and they will pull the rotor into the stator coil magne...

Страница 62: ...els before operating Removing the Drain Pump Figure 2 1 Disconnect pump connector from drain pump Unclip harnesses as shown in Figure 2 2 Loosen the two 2 hose clamps and pull the inlet and outlet drain hoses off the pump Note that there is a tab on the outlet that fits into a slot in the hose 3 Remove the three 3 8mm hex head screws circled and remove drain pump from tub Hose Tab Pump Connector H...

Страница 63: ...e Figure 3 10mm Nut Loosen Nut and Remove Figure 3 Heater Element Figure 4 Removing the Heater WARNING Electrical Shock Hazard Disconnect power before servicing Failure to do so can result in death or electrical shock Replace all parts and panels before operating Preparation 1 Unplug washer or disconnect power 2 Turn off water supply to washer 3 Disconnect hot and cold inlet water hoses and remove...

Страница 64: ...operating Figure 1 7 Perform the procedures on page 4 5 Lifting the Top Panel prior to performing the following steps NOTE If equipped remove the bulk dispense drawer 8 Remove the Lid Lock harness from the clips on right side and front of top panel 9 Remove the two 2 1 4 hex head screws circled securing the lid lock assembly to the lid see Figure 2 Lift the lid lock assembly up from lip of opening...

Страница 65: ...ostic LED per step 6 If the diagnostic LED is now flashing go to Test 4 Keys and Encoders None of the indicators light up step 4 page 17 If diagnostic LED is not flashing continue to step 8 8 Perform voltage checks inside header J18 on the board do not short pins together J4 Pumps Shifter J4 7 Orn Shifter J4 5 Lt Blu Recirc Pump not on all models J4 3 Blu Drain Pump J4 1 Wht Neutral J5 Heater Elem...

Страница 66: ...4 20 n 2016 Cabrio Bravos Top Load Direct Drive Washer COMPONENT ACCESS Notes ...

Страница 67: ...ER READY TO IDENTIFY YOU AS AN AUTHORIZED IN HOME SERVICE PROFESSIONAL FOR LITERATURE ORDERS CUSTOMER EXPERIENCE CENTER PHONE 1 800 851 4605 FOR TECHNICAL INFORMATION AND SERVICE POINTERS www servicematters com IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL PHONE 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 488 47...

Страница 68: ...Whirlpool Maytag 6 2 Cu Ft Direct Drive Top Load Washer W10864849 ...

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