18
PROBLEM
SOLUTION
DISHWASHER DOES
NOT RUN
NOTE:
It is normal for the dishwasher to repeatedly pause several times during a cycle.
If the Start/Resume light is blinking, press START/RESUME and close the door within 4 seconds.
Be sure the door is closed and latched.
■
Check that there is not an interference with large casserole dishes and the wash system
at the back of the dishwasher.
■
Check to see if any items are protruding through the bottom or back of the rack. Also check to
see if tall items are hitting the upper rack or spray arm. Adjust loading as necessary to ensure
door is closed and latched.
Press START/RESUME or CANCEL or open and close the door before selecting your cycle/option.
Controls must be awakened after a period of inactivity.
Be sure the Control/Lock feature is not on. If the control lock indicator is lit, press and hold SANI
RINSE for 3 seconds. The Control Lock LED will turn off and you can then operate the controls.
Be sure you have selected a cycle. See “Cycle and Option Descriptions” section.
Be sure there is power to the dishwasher. A circuit breaker or fuse may have tripped.
If lights other than Start/Resume blink and the unit will not run, you will need to call for service.
If the numeric display shows a code “F2E2” you will need to call for service.
DETERGENT REMAINS
IN THE DISPENSER OR
TABLET IS ON BOTTOM
OF TUB
Check for dishware such as cookie sheets, cutting boards, or large containers, etc., that may be
blocking the detergent dispenser from opening properly.
Be sure your detergent is fresh and lump free.
Be sure the cycle has completed (the Clean light is on). If it has not completed, you will need to
resume the cycle by closing the door and pressing Start/Resume.
CYCLE RUNS TOO LONG
NOTES:
■
To use less water and reduce energy consumption, you will encounter cycles that typically run
for up to 3 hours.
■
A water heater setting of 120°F (49°C) is best the dishwasher will delay longer while heating
cooler water.
■
Some options will add time to the cycle. See the “Cycle and Option Descriptions” section.
The Heat Dry option adds approximately 45 minutes.
Try the 1-Hour Wash cycle.
Run the hot water at a faucet close to the dishwasher before starting the cycle.
DISHWASHER NOT DRYING
NOTE:
Plastic and items with nonstick surfaces are difficult to dry because they have a porous
surface, which tends to collect water droplets. Towel drying may be necessary.
Use of rinse aid along with the Heat Dry option is needed for proper drying.
Proper loading of items can affect drying. (See specific loading instructions within this guide.)
Glasses and cups with concave bottoms hold water. This water may spill onto other items
when unloading.
■
Unload the bottom rack first.
■
Locate these items on the more slanted side of the rack for improved results.
WILL NOT FILL
Be sure the water is turned on to the dishwasher.
Check that the overfill protection float is free from obstructions. See the “Parts and Features” section.
Check for suds in the dishwasher. If foam or suds are detected, the dishwasher may not operate
properly or may not fill with water. See “Blinking Lights” in the “Troubleshooting” section.
Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service
call, refer to the warranty page in this manual and scan the code with your mobile device, or visit
www.whirlpool.com/product_help
.
In Canada, visit
www.whirlpool.ca.
Contact us by mail with any questions or concerns at the address below:
In the U.S.A.:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
In Canada:
Whirlpool Brand Home Appliances
Customer eXperience Centre
200 – 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in the correspondence.
