W11359851A
®
/™ ©2019 All rights reserved. Used under license in Canada.
Top Load Washer Quick Start Guide
OPERATING INSTRUCTIONS
WARNING
Fire Hazard
Never place items in the washer that are dampened
with gasoline or other flammable fluids.
No washer can completely remove oil.
Do not dry anything that has ever had any type of oil
on it (including cooking oils).
Doing so can result in death, explosion, or fire.
WARNING:
To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in
your appliance's Owner's Manual, before operating this appliance.
NOTES:
Not all features and cycles are on all models, and control panel
appearance may vary.
If your model has a touch interface, the control panel features a
sensitive surface that responds to a light touch of your finger. To
ensure your selections are registered, touch the control panel with
your fingertip, not your fingernail. When selecting a setting or
option, simply touch its name.
If your model has physical buttons, make sure to press the button
firmly.
At cycle completion, your setting and option choices will be
remembered for the next cycle. However, if power to the washer
is lost, the settings and options will go back to the factory defaults.
Step 1. Add HE Detergent
NOTE:
See the “Adding Laundry
Products” section for more
information on adding HE
detergent, fabric softener, and/or
bleach.
Step 2. Load Clothes
For best results, load garments in
loose heaps evenly around basket
wall.
Step 3. Close Lid; then Select Cycle
and Settings
Step 4. Press Start/Stop
Cycle Guide – Normal Cycle
For best fabric care, choose the cycle that best fits the load being washed. Recommended settings for best
performance are shown in
bold
. Not all cycles and options are available on all models. Not all settings and
options are available on each cycle.
Items to Wash:
Cycle:
Temperature:
Description:
Cottons, linens, and
mixed-garment loads
Normal-
Regular
Hot
Warm
Cool
Cold
Tap Cold
Use this cycle for normally soiled cottons
and mixed-fabric loads. A high spin speed
is the default for this cycle.
Online Ordering Information
For detailed installation instruction and maintenance information, winter storage, and transportation tips,
please see the Owner’s Manual included with your machine.
For information on any of the following items, a full cycle guide, detailed product dimensions, or for complete
instructions for use and installation, please visit https://www.whirlpool.com/owners, or in Canada
https://www.whirlpool.ca/owners. This may save you the cost of a service call.
However, if you need to contact us, use the information listed below for the appropriate region.
United States:
1–800–253–1301
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022–2692
Canada:
1–800–807–6777
Whirlpool Brand Home Appliances
Customer eXperience Centre
200–6750 Century Ave.
Mississauga, Ontario L5N 0B7
Button Descriptions
WASH TEMPERATURE
Wash Temperature senses and maintains uniform water temperatures by
regulating incoming hot and cold water.
Select a wash temperature based on the type of fabric and soils being
washed. For best results and following the garment label instructions, use
the warmest wash water safe for your fabric.
NOTES:
On some models and cycles, warm and hot water may be cooler than
your previous washer.
Even in a cold- or cool-water wash, some warm water may be added to
the washer to maintain a minimum temperature. All rinses are cold.
Designed to use only HE High
Efficiency detergents.
FABRIC SOFTENER
This option must be set to “Yes” if you are using fabric softener in the
fabric softener dispenser. This ensures that fabric softener is added at
the correct time in the rinse for even distribution.
WATER LEVEL
Set the Water Level knob to the Auto Sensing setting and the washer
will fill to a level that ensures the load engages the agitator. From this
point, the electronic control will sense the load and determine if
additional water is needed.
Set the Water Level knob to the Deep Water Wash setting and the
washer will fill to the maximum water level.
NOTE:
Expect longer cycle times due to extended fill times when using
the Deep Water Wash option. Deep Water Wash is unavailable in the
Normal cycle mode. Normal cycle with the Deep Water Wash modifier
chosen will result in Auto Sensing water level.
WASH CYCLE KNOB
Use the Wash Cycle knob to select available cycles on your washer.
Turn the knob to select a cycle for your laundry load. See online “Cycle
Guide” for detailed descriptions.
START/STOP BUTTON
Press to start the selected cycle; press again to pause the cycle and
unlock the lid.
NOTE:
If the washer is spinning, it may take several minutes to unlock
the lid. Press and hold for 3 seconds to cancel a cycle.
CYCLE STATUS
The Cycle Status lights show the progress of a cycle. At each stage of the
process, you may notice sounds or pauses that are different from your
previous washer.
Sensing/Fill
When the Start/Stop button is pressed and the Water Level knob is set to Auto
Sensing, the washer will fill and begin sensing to determine load size and
balance.
Once sensing is complete, the washer will fill to the appropriate level for the
detected load size and then begin the wash phase of the cycle.
NOTE:
Sensing and wash phases will be paused by opening the unlocked lid.
Close the lid to resume the cycle. If the lid is left open for more than
10 minutes, the washer will cancel the cycle and pump out the water. The lid
will lock after the wash phase to begin the initial spinout and remain locked for
the remainder of the cycle.
Wash
The washer will fill to the correct water level based on the load size and the
Water Level selection. Certain cycles may agitate during the fill process to
boost cleaning. You will hear the agitator rotate, followed by a pause lasting
several seconds. When the wash cycle begins, you will hear the agitator
increase speed. The motor sounds may change at different stages in the
wash cycle while the washer performs different wash actions.
Rinse
Certain cycles use a spray rinse, which adds water to the tub while the
basket spins. When Fabric Softener “Yes” is selected, you will hear sounds
similar to the wash cycle as the washer rinses and moves the load. You
may hear the motor turning on briefly (short hum) to move the basket while
filling.
Final Spin
The washer spins the load at increasing speeds for proper water removal
based on the selected cycle and spin speed.
Cycle Complete
Once the cycle is complete, the lid will unlock and this light will come on.
Remove the load promptly for best results.
Lid Locked
The lock feature allows for higher spin speeds. When the Lid Locked light is
lit, the lid is locked and cannot be opened without pausing the cycle. When
the light is off, the lid can be opened.
To open the lid after it has been locked, press Start/Stop. The lid will unlock
once the washer movement has stopped. This may take several minutes if
the load was spinning at a high speed. Press Start/Stop again to resume
the cycle.
Adding Laundry Products
IMPORTANT:
Using non-HE detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component malfunction and, over time, buildup of mold or mildew. HE detergents should be low-
sudsing and quick-dispersing to produce the right amount of suds for the best performance.
Adding HE detergent to basket:
Add a measured amount of HE detergent or single-
dose laundry packets into the basket. If using Oxi-
type boosters, color-safe bleach, or fabric softener
crystals, add to the bottom of the washer basket
before adding clothes.
NOTE:
Follow the manufacturer’s instructions to
determine the amount of laundry products to use.
Adding liquid chlorine bleach:
Do not overfill, dilute, or use more than
1 cup (236 mL). Do not use color-safe
bleach or Oxi products in the same
cycle with liquid chlorine bleach.
IMPORTANT:
Fabric Softener knob must be set to “Yes”
when using the fabric softener dispenser. This ensures that
fabric softener is added at the correct time in the rinse for
even distribution.
Adding liquid fabric softener to dispenser:
Pour a measured amount of liquid fabric softener into dispenser; always follow manufacturer’s directions for correct amount of fabric
softener based on your load size. Dilute liquid fabric softener by filling the dispenser with warm water until liquid reaches the
underside of the rim. See Max Fill line arrows.
Adding liquid fabric softener manually to wash load:
During the final rinse, wait until the washer has completed filling and press the Start/Stop button to pause the washer. Lift the lid and
add the measured, recommended amount of liquid fabric softener. Do not use more than the recommended amount. Close the lid
and press the Start/Stop button again to start the washer. Always follow manufacturer’s directions for correct amount of fabric
softener based on your load size.
W11387960A-SP
