63
R
equesting Assistance or
Service
Before calling for assistance or service, please check the “Troubleshooting” section.
It may save you the cost of a service call. If you still need help, follow the instructions
below.
1. If the problem is not due to
one of the items listed in the
“Troubleshooting” section
†
:
•
Call the KitchenAid Consumer Assistance
Center:
1-800-422-1230
One of our trained consultants
can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company in
your area.
•
If you prefer, write to:
KitchenAid Brand Home Appliances
Consumer Assistance Center
c/o Correspondence Dept.
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service
†
:
•
Call your dealer or the repair service he
recommends.
•
All service should be handled
locally by the dealer from whom
you purchased the unit or an
authorized KitchenAid servicer.
•
If you are unable to obtain the name of a
local authorized KitchenAid servicer, call
our Consumer Assistance Center tele-
phone number (see Step 1).
†
When asking for help or service:
Please provide a detailed description of
the problem (including any information
that appears on the electronic control dis-
play), your appliance’s complete model
and serial numbers, and the purchase
date. (See the “A Note to You” section.)
This information will help us respond
properly to your request.
Don’t forget, KitchenAid offers a full line of quality home appliances.
Built-In Refrigerators
Trash Compactors
Ranges & Cooktops
Freestanding Refrigerators
Hot Water Dispensers
Microwave Ovens
50-Pound Ice Makers
Food Waste Disposers
Washers & Dryers
Dishwashers
Built-In Ovens
Mixers & Blenders
For more information on these appliances, or the one you have purchased, call our
toll free Consumer Assistance Center telephone number, 1-800-422-1230.
If you need assistance or service in the U.S.A.: