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24

Removing and Replacing the Gas 
Control Valve/Thermostat

IMPORTANT: The gas control valve/thermostat is a standard 

valve with wire leads that connect to a thermal switch. 
Removing the Gas Valve:
1.  On the gas control valve/thermostat turn the temperature 

dial counterclockwise to its lowest setting. Depress the 

dial stop and turn the gas control knob clockwise to the 

“OFF” position (Figure 19).

2.  Turn off the gas at the manual shut-off valve on the gas 

supply pipe (Figure 3).

3.  Drain the water heater. Refer to the section of Draining 

and Flushing and follow the procedure.

4.  Disconnect the igniter wire from the igniter button. 

Remove the igniter button by depressing front and rear 

holding tabs and lift. Remove igniter bracket. Disconnect 

the thermocouple (right-hand threads), pilot tube, two 

wire leads at the thermal switch, and manifold tube at 

the gas control valve/thermostat (Figure 22). NOTE: 

L.P. gas systems use reverse (left-hand) threads on the 

manifold tube.

5.  Refer to “Gas Piping” (Figure 3) and disconnect the 

ground joint union in the gas piping. Disconnect the 

remaining pipe from the gas control valve/thermostat.

6.  To remove the gas valve, thread a correctly sized 

Flame Lock

 Safety System Operational Checklist

TROUBLESHOOTING CHART

pipe into the inlet and use it to turn the gas valve 

(counterclockwise.) Do not use pipe wrench or 

equivalent to grip body.  Damage may result, causing 

leaks. Do not insert any sharp objects into the inlet or 

outlet connections. Damage to the gas valve may result.

Replacing the Gas Valve:
To replace the gas control valve/thermostat, reassemble in 

reverse order.  This water heater has a resettable thermal 

switch installed. DO NOT attempt to disable or modify this 

feature in any way. When replacing the gas valve, thread a 

correctly sized pipe into the inlet and use it to turn the gas 

valve (clockwise.) DO NOT OVER TIGHTEN, damage may 

result. 
• 

Be sure to use approved Teflon

®

 tape or pipe joint 

compound on the gas piping connections and fitting on 

the back of the gas control valve that screws into tank.

• 

Be sure to remove the pilot ferrule nut from the new gas 

control valve/thermostat.

• 

Turn the gas supply on and check for leaks. Test all 

connections by brushing on an approved noncorrosive 

leak-detection solution. Bubbles will show a leak. 

Correct any leak found.

• 

Be sure tank is completely filled with water before 

lighting and activating the water heater. Follow the 

Lighting Instructions.

• 

If additional information is required, contact the Service 

Department at: 

1-877-817-6750

.

TEFLON is a registered trademark of E.I. Du Pont De Nemours and Company.

5.  No leaks at pilot and manifold connection.
6.  Manifold door screws securely tightened. 
7.  Depress the button on the thermal switch.          
       

1.  Manifold gasket properly sealed.
2.  Viewport not damaged or cracked.
3.  Flame-trap free of debris and undamaged.
4.  Two piece wire connector properly installed.

PROBLEM

POSSIBLE CAUSE(S)

CORRECTIVE ACTION

BURNER WILL NOT IGNITE

1.  Pilot not lit

2.  Thermostat set too low

3. No 

gas

4.  Dirt in the gas lines

5.  Pilot line clogged

6.  Main burner line clogged

7. Non-functioning 

thermocouple

8. Non-functioning 

thermostat

9.  Heater installed in a confined area

1. Light 

pilot

2.  Turn temp. dial to desired temperature

3.  Check with gas utility company

4.  Notify utility-install trap in gas line

5.  Clean, locate source and correct

6.  Clean, locate source and correct

7. Replace 

thermocouple

8. Replace 

thermostat

9.  Provide fresh air ventilation

SMELLY WATER

1.  Sulfides in the water

1.  Replace the anode with a special anode

BURNER FLAME YELLOW-

LAZY

1.  Insufficient secondary air

2.  Low gas pressure

3. Flue 

clogged

4.  Main burner line clogged

5.  Heater installed in a confined area

6.  Obstruction in main burner orifice

1.  Provide ventilation to water heater

2.  Check with gas utility company

3.  Clean, locate source and correct

4.  Clean, locate source and correct

5.  Proper fresh air ventilation

6.  Clean or replace orifice

PILOT WILL NOT LIGHT OR 

REMAIN LIT

1. Non-functioning 

igniter

2.  The thermal switch tripped

3.  Thermocouple connection loose

4.  Air in gas line

5.  Low gas pressure

6. No 

gas

7.  Dirt in gas lines

8. Cold 

drafts

9.  Thermostat ECO switch open

10.  Pilot line or orifice clogged

11. Non-functioning thermocouple

12.  Air for combustion obstructed

13.  Flammable vapors incident, Flame Lock

 

function utilized

1.  Replace igniter pilot assembly

2.  See Pilot Light Troubleshooting Flowchart

section

3.  Finger tighten; then 1/4 turn with wrench

4.  Bleed the air from the gas line

5.  Check with gas utility company

6.  Check with gas utility company

7.  Notify utility-install dirt trap in gas line

8.  Locate source and correct

9. Replace 

thermostat

10.  Clean, locate source and correct

11. Replace thermocouple

12.  See maintenance section for inspection and   

cleaning of flame trap 

13.  Replace water heater, eliminate flammable 

vapors source. Call 1-877-817-6750

Содержание FLAME LOCK 315420-000

Страница 1: ...y a fire or explosion may result causing property damage personal injury or death INSTALLER AFFIX THESE INSTRUCTIONS TO OR ADJACENT TO THE WATER HEATER OWNER RETAIN THESE INSTRUCTIONS AND WARRANTY FOR FUTURE REFERENCE RETAIN THE ORIGINAL RECEIPT AS PROOF OF PURCHASE Table of Contents 2 315420 000 W10100910 December 2008 Gas Water Heater with the Flame Lock Safety System Installation Instructions a...

Страница 2: ...nder water Immediately call a qualified service technician Water heaters subjected to flood conditions or any time the gas controls main burner or pilot have been submerged in water require replacement of the entire water heater Hydrogen gas can be produced in a hot water system that has not been used for a long period of time generally two weeks or more Hydrogen gas is extremely flammable and can...

Страница 3: ...ou or future users of this water heater will need it for future reference Service to the Flame Lock Safety System should only be performed by a qualified person Examples of a qualified person include licensed plumbers authorized gas company personnel and authorized service personnel IMPORTANT The manufacturer and seller of this water heater will not be liable for any damages injuries or deaths cau...

Страница 4: ... immediately and call the fire department from a neighbor s home Do not attempt to clean the spill until all ignition sources have been extinguished Keep combustibles such as boxes magazines clothes etc away from the water heater area Site Location Select a location near the center of the water piping system The water heater must be installed indoors and in a vertical position on a level surface D...

Страница 5: ...ustible materials are stated on the data plate adjacent to the gas control valve thermostat of the water heater The water heater is certified for installation on a combustible floor IMPORTANT If installing over carpeting the carpeting must be protected by a metal or wood panel beneath the water heater The protective panel must extend beyond the full width and depth of the water heater by at least ...

Страница 6: ...ion Bubbles will show a leak Correct any leak found Figure 3 Gas Piping Manual Gas Shut off Valve Ground Joint Union 3 minimum Check with local utility for minimum height Drip leg Gas Pressure IMPORTANT The gas supply pressure must not exceed the maximum supply pressure as stated on the water heater s data plate The minimum supply pressure is for the purpose of input adjustment Gas Pressure Testin...

Страница 7: ...detergents bleaches cleaning solvents air fresheners paint and varnish removers refrigerants and many other commercial and household products When burned vapors from these products form highly corrosive acid compounds These products should not be stored or used near the water heater or air inlet Combustion and ventilation air requirements are determined by the location of the water heater The wate...

Страница 8: ...can be drawn from outside of the enclosure One opening shall be within 12 inches of the top and one within 12 inches of the bottom of the enclosure as shown in Figure 4 The size of each opening free area is determined by the total BTUH input of all gas utilization equipment i e water heaters furnaces clothes dryers etc and the method by which the air is provided The BTUH input can be found on the ...

Страница 9: ...r supply openings consideration must be given to the blocking effect of protection louvers grilles and screens These devices can reduce airflow which in turn may require larger openings to achieve the required minimum free area Screens must not be smaller than 1 4 mesh If the free area through a particular design of louver or grille is known it should be used in calculating the specified free area...

Страница 10: ...ng water heater be sure to use the new drafthood supplied with the water heater Figure 9 Drafthood Installation Sheet Metal Screws four provided Drafthood Jacket top Install the drafthood with the four screws provided Legs Slots Slots Legs Vent Pipe Size It is important that you follow the guidelines in these instructions for sizing a vent pipe system If a transition to a larger vent size is requi...

Страница 11: ...erminate with a listed cap or other roof assembly and be installed according to their manufacturer s instructions Gas vents must be supported to prevent damage joint separation and maintain clearances to combustible materials Figures 11 and 12 IMPORTANT This gas vent must be terminated in a vertical position to facilitate the removal of the burnt gases An unused chimney flue or masonry enclosure m...

Страница 12: ...ne as shown in Figure 14 These valves reduce the point of use temperature of the water by mixing cold and hot water and are readily available for use 4 If installing the water heater in a closed water system install an expansion tank in the cold water line as specified under Closed System Thermal Expansion 5 Install a shut off valve in the cold water inlet line It should be located close to the wa...

Страница 13: ...ain a check valve backflow preventer or water pressure reducing valve This will create a closed water system During the heating cycle of the water heater the water expands causing pressure inside the water heater to increase This may cause the temperature and pressure relief valve to discharge small quantities of hot water To prevent this it is recommended that a diaphragm type expansion tank suit...

Страница 14: ...50 F 121 C without distortion Must be installed to allow complete drainage of both the valve and discharge line T P Relief Valve and Pipe Insulation Some Models 1 Locate the T P Relief Valve on the water heater 2 Locate the slit running the length of the insulation 3 Spread this slit open and slip it over the T P Relief Valve See Figure 15B Apply gentle pressure to the insulation to ensure it is f...

Страница 15: ...s from the system Otherwise these bubbles will be trapped in the air handler heat exchanger coil reducing the efficiency Do not connect the water heater to any system or components previously used with non potable water heating appliances when used to supply potable water Some jurisdictions may require a backflow preventer in the incoming cold water line This may cause the temperature and pressure...

Страница 16: ...tion HVAC R authorized service provider Fresh air supply free of corrosive elements and flammable vapors Fresh air openings sized correctly with consideration given to the blocking effect of louvers and grilles Ductwork is the same cross sectional area as the openings Vent Pipe System Check for proper drafting at the water heater draft hood Refer to the Checking the Draft section of this manual fo...

Страница 17: ...t with the igniter repeat steps 4 7 Continue to hold the button for about 1 minute after the pilot is lit Release the reset button and it will pop back up Pilot should remain lit If the pilot light goes out repeat steps 3 7 1 STOP It is imperative that you read all the safety warnings before lighting the pilot 2 Remove the outer door 3 Turn the temperature dial counterclockwise to its lowest setti...

Страница 18: ... the hot water supply line to reduce the risk of scald injury Emergency Shut Down IMPORTANT Should overheating occur or the gas supply fails to shut off turn off the water heater s manual gas control valve and call a qualified person Figure 17 Match Relief Opening Drafthood Figure 18 Flame Characteristics Tips may have a yellow tint Yellow inner cones are satisfactory Correct flame soft blue Water...

Страница 19: ... any issues prior to resetting the thermal switch Contact the Product Service and Support Department for service information at 1 877 817 6750 3 Reset the thermal switch by depressing the small button in the center of the thermal switch Follow the Lighting Instructions found on the front of your water heater A high temperature limit switch or ECO Energy Cut Off in the tank is used to shut off the ...

Страница 20: ...supplies are not obstructed Build up of soot and carbon on the main burner and pilot burner Check for a soft blue flame Leaking or damaged water and gas piping Presence of flammable or corrosive materials in the installation area Presence of combustible materials near the water heater After servicing this water heater check to make sure it is working properly See Operating Your Water Heater sectio...

Страница 21: ...heck the burner to see if it is dirty or clogged The burner may be cleaned with soap and hot water Figure 24A N O T W A H S T R E B O R I A C A V M R A W U T O H T H E R I SK OF Y R U J N I D L A C S R E T T O H W A T ER I S E S A E R C N N O I A C T U N I T R O L READ ALL INSTRUCTIONS WARNING BEFORE LIGHTING Pilot Tube Manifold Tube Thermocouple Right Hand Thread Figure 22 Igniter Wire Igniter Bu...

Страница 22: ...fold Assembly Figure 25 Two Piece Wire Connector Assembly Two Piece Wire Connector Thermocouple Retainer Clip Manifold Door Other fittings not shown for clarity Pilot T ube Igniter Wire Figure 26 Thermocouple Assembly Mirror Mirror Flashlight Figure 27 Flame trap visual inspection External Inspection Cleaning of the Flame trap Although not likely to occur if debris collects on the flame trap use a...

Страница 23: ...he manifold assembly into the burner compartment making sure that the tab of the manifold tube engages in the slot of the bracket inside the combustion chamber Figure 28B 4 Inspect the door gasket and make sure there is no fiberglass insulation between the gasket and the combustion chamber 5 Replace the two screws which secure the manifold assembly door to the combustion chamber and tighten secure...

Страница 24: ...pletely filled with water before lighting and activating the water heater Follow the Lighting Instructions If additional information is required contact the Service Department at 1 877 817 6750 TEFLON is a registered trademark of E I Du Pont De Nemours and Company 5 No leaks at pilot and manifold connection 6 Manifold door screws securely tightened 7 Depress the button on the thermal switch 1 Mani...

Страница 25: ...iping dip tube must be in cold inlet 8 Advise customer DRIP FROM RELIEF VALVE 1 Excessive water pressure 2 Heater stacking 3 Closed water system 1 Use a pressure reducing valve and relief valve 2 Lower the thermostat setting 3 See Closed System Thermal Expansion THERMOSTAT FAILS TO SHUT OFF 1 Thermostat not functioning properly 2 Improper calibration 1 Replace thermostat 2 Replace thermostat COMBU...

Страница 26: ...n Instructions section of this manual for specific requirements NO Is the pilot tube damaged NO Does the flame trap show signs of discoloration and or debris Shut off the gas supply to the water heater at the manual gas shut off valve then contact Customer Service at 1 877 817 6750 YES YES YES YES YES YES YES YES YES NO Contact a local Heating Ventilation Air Conditioning Refrigeration authorized ...

Страница 27: ...ation for side T P 10 Item No Parts Description 1 DRAFTHOOD 2 REDUCER RING SOME MODELS 3 FLUE BAFFLE 4 HEAT TRAP COLD SOME MODELS 5 HEAT TRAP HOT SOME MODELS 6 COLD WATER DIP TUBE 7 ANODE ROD 8 TEMPERATURE PRESSURE RELIEF VALVE LOCATED TOP OR SIDE 9 DRAIN VALVE 10 GAS CONTROL VALVE THERMOSTAT with wire leads 11 OUTER DOOR 12 PILOT ASSEMBLY KIT Natural Gas 13 PILOT ASSEMBLY KIT L P Gas 14 BURNER Na...

Страница 28: ...y Natural Gas Low Nox Item 17 Manifold door assembly which contains the manifold tube gasket door pilot tube thermocouple two piece wire connector with retainer clip thermal switch and pilot assembly L P Gas Item 18 Contains two piece wire connector and retainer clip Item 19 Contains manifold door gasket Item 20 Contains viewport Item 21 Contains piezoelectric igniter button Item 22 Contains therm...

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