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CONSUMER SERVICES TECHNICAL

EDUCATION GROUP PRESENTS

L-78

JOB AID

Part No. 8178558

FRONT-LOADING

AUTOMATIC

WASHER

MODELS: WFW8300SW, WFW8500SW, WFW8500SR

Содержание Duet Sport WFW8500SR

Страница 1: ...CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS L 78 JOB AID Part No 8178558 FRONT LOADING AUTOMATIC WASHER MODELS WFW8300SW WFW8500SW WFW8500SR ...

Страница 2: ...er The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only Always use the Wiring Diagram supplied with the product when servicing the unit GOALS AND OBJECTIVES The goal of this Job Aid is to provide information that will enable the service technician to prop erly diagnose malfunctions and repair the Duet Sport Front Loading Automatic Washer The objectives o...

Страница 3: ...Removing The Pressure Switch 4 7 Removing The Line Filter Power Supply Cord 4 8 Removing The Detergent Dispenser Assembly 4 10 Removing The Detergent Dispenser Motor 4 13 Removing The Door Switch Assembly And The Bellows 4 14 Removing The Drain Pump 4 17 Removing The ECO Valve 4 19 Removing The Motor Control Unit 4 20 Removing The Temperature Sensor Heater 4 22 Removing The Drive Belt And Motor 4 ...

Страница 4: ...lay Codes 6 2 Diagnostic Test 6 5 Error History Display 6 6 History Overview Test Program 6 6 Manual Diagnostic Test 6 7 Manual Overview Test Program 6 7 Electronic Assemblies Removal Or Replacement 6 8 Washer Care 6 9 Troubleshooting Guide 6 11 WIRING DIAGRAMS 7 1 Washer 7 1 Grounding System 7 2 ...

Страница 5: ... that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed You can be killed or seriously injured if you don t immediately follow instruc...

Страница 6: ... BRAND W Whirlpool ACCESS F Front Loading PRODUCT W Washer SERIES 5 Whirlpool Leap 6 Oasis 7 24 Front Load 8 Mid Line Front Load 9 Duet Front Load PRICE POINT LEVELS 1 9 TRADE PARTNER ID 00 BRANDED YEAR OF INTRODUCTION S 2006 T 2007 COLOR CODE T Biscuit Q White W White With Metallic Accent R White With Metallic Sport Only ENGINEERING CHANGE NUMERIC MODEL SERIAL NUMBER DESIGNATIONS MODEL NUMBER SER...

Страница 7: ...1 3 MODEL SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model Serial Number Label and Tech Sheet locations are shown below Model Serial Number Label Tech Sheet Behind Lower Access Panel ...

Страница 8: ...40 35 RPM Gentle 31 RPM Heavy Duty Normal 40 35 RPM Gentle 31 RPM Heavy Duty Normal 40 35 RPM Gentle 31 RPM Spin Speed High 1050 RPM Medium 800 RPM Low 600 RPM High 1100 RPM Medium 800 RPM Low 600 RPM High 1100 RPM Medium 800 RPM Low 600 RPM Motor Variable Speed 1 4 HP Variable Speed 1 4 HP Variable Speed 1 4 HP Voltage 120V 120V 120V Frequency 60 Hz 60 Hz 60 Hz Amps 10 Amp 10 Amp 10 Amp Water Con...

Страница 9: ...4 cm or a 15 5 39 4 cm pedestal Remember that the ped estal will add to the total height of the unit A U shaped hose form B Water inlet hoses 2 C Inlet hose washers 4 D Transit bolt hole plug E Beaded tie strap A B C D E Optional pedestal If You Have You Will Need to Buy Laundry tub or standpipe taller than 96 2 4 m Sump pump system if not already available Overhead sewer Standard 20 gal 76 L 30 7...

Страница 10: ...asher improves performance and minimizes noise and possible washer walk The washer can be installed under a custom counter or in a basement laundry room clos et or recessed area See Drain System Companion appliance location requirements should also be considered Proper installation is your responsibility You will need A water heater set to deliver 120 F 49 C water to the washer A grounded electric...

Страница 11: ...llation spacing for re cessed or closet installation with or with out a pedestal The dimensions shown are for the recom mended spacing Recessed area or closet installation Min top and bottom air openings for closet door External exhaust elbow requires additional space Wall door and floor molding may require additional spacing 48 in2 310 cm2 3 7 6 cm 12 30 5 cm 72 182 9 cm 27 68 6 cm 3 7 6 cm 1 2 5...

Страница 12: ...an 17 gal 64 L per minute The top of the standpipe must be at least 30 76 2 cm high and no higher than 96 2 4 m from the bottom of the washer Laundry tub drain system view A The laundry tub needs a minimum 20 gal 76 L capacity The top of the laundry tub must be at least 30 76 2 cm above the floor Floor drain system view B The floor drain system requires a siphon break that may be purchased separat...

Страница 13: ...Check with a qualified electrician if you are not sure the washer is properly grounded Do not have a fuse in the neutral or ground circuit GROUNDING INSTRUCTIONS For a grounded cord connected washer This washer must be grounded In the event of a malfunction or breakdown grounding will reduce the risk of electrical shock by providing a path of least resis tance for electric current This washer is e...

Страница 14: ...is to be transported at a later date call your local service center To avoid suspension and structural damage your machine must be properly set up for re location by a certified technician CONNECT THE INLET HOSES Insert new flat washers supplied into each end of the inlet hoses Firmly seat the wash ers in the couplings Connect the inlet hoses to the water faucets Make sure the washer drum is empty...

Страница 15: ...tects your floors from damage due to water leakage Read and follow these instructions Remove drain hose from the washer Gently pull the corrugated drain hose from the shipping clips 1 Attach the hot water hose to the wash er s hot H water inlet valve Screw on coupling by hand until it is seated on the washer 2 Attach the cold water hose to the washer s cold C water faucet Screw on coupling by hand...

Страница 16: ... plate the ma chine should not move front to back side to side or diagonally 5 Slide the washer to its final location 6 Confirm the levelness of the washer To keep drain water from going back into the washer Do not straighten the drain hose and do not force excess drain hose into standpipe Hose should be secure but loose enough to provide a gap for air Do not lay excess hose on the bottom of the l...

Страница 17: ... faucets are on 6 Check for leaks around faucets and inlet hoses Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock Use only HE High Efficiency detergent 7 Plug into a grounded 3 prong outlet 8 Read Washer Use 9 To test and to clea...

Страница 18: ...2 10 NOTES ...

Страница 19: ...solate vibration 3 or 4 shock absorbers at the washer base to minimize movement STAINLESS STEEL DRUM The stainless steel drum eliminates corrosion and enables higher spin speeds for more water extraction reducing drying time ADAPTIVE VARIABLE SPEED MOTOR The motor adapts to the load size and to the cycle selected to give the optimum cleaning rinsing andspinningconditions Themotorcan handle slow sp...

Страница 20: ... cleaning The bleach release system is included in the detergent advantage system The detergent is added at the beginning of the cycle and the bleach is added after the enzymes have had a chance to do their cleaning The fabric softener is dispensed in the rinse cycle or in the EXTRA RINSE if selected The Detergent Advantage System Dispenser tray is easily removed for cleaning Use only HE High Effi...

Страница 21: ...death explosion or ﬁre WARNING To reduce the risk of ﬁre electric shock or injury to persons read the IMPOR TANTSAFETYINSTRUCTIONSbeforeoperat ing this appliance The following is a guide to using the washer Please refer to speciﬁc sections of this manual for more detailed information Do not store laundry products on the top sur face of this washer Vibration is normal during operation STARTING THE ...

Страница 22: ...ended amount for a medium sized load This initialcycleservestoensuretheinteriorisclean before washing clothes When unloading garments occasionally check under the rubber rim at the front of the tub for small items 2 Close the washer door by pushing it ﬁrmly until the lock clicks The washer door will remain locked during the wash cycle NOTE After any wash cycle is completed the door must be opened ...

Страница 23: ... is complete Do not put laundry additives directly into the wash tub Always use the proper dispensers when adding laundry additives Choosing the Right Detergent UseonlyHighEfﬁciencydetergents Thepack age for this type of detergent will be marked HE or High Efﬁciency This wash system along with less water will create too much sudsing with a regular non HE detergent Us ing regular detergent will lik...

Страница 24: ...of liquid detergent with the measurement de vice which comes with the detergent Add no morethanthemanufacturer srecommended amount The liquid detergent ﬂows immedi ately into the washer Powdereddetergent Measuretheamountof powdered detergent with the measurement device which comes with the detergent Add no more than the manufacturer s recom mended amount NOTE Overﬁlling could cause an oversudsing ...

Страница 25: ...h cycle has a preset cycle time WASH TEMP SPIN SPEED and may have preset Options The preset settings provide the recommended fabric care for the selected cycle The preset settings can be changed anytime beforeSTARTisselected NotallOptionsand Modiﬁers WASH TEMP SPIN SPEED are available with all Cycles To change settings after the cycle has started select PAUSE CANCEL then select the desired setting...

Страница 26: ...ycle is especially designed for cleaning loads of soiled white fabrics with the addition of bleach Hot washing temperatures assure optimal bleach activity An additional rinse provides optimal rinse performance to avoid chlorine residues on your laundry This cycle combines fast speed tumbling longer wash time and high speed spin to shorten drying time It also includes Extra Rinse as a preset settin...

Страница 27: ...er a short tumbling phase for equal distribution of the laundry and a soaking time without drum movement to help improve the removal of set in stains Drain without spin assures gentle treatment even for delicate items NORMAL SOUNDS As with any new product you will hear sounds that you are not accustomed to You may hear various sounds when the door is locked or unlocked and during the washing rinsi...

Страница 28: ...mest wash water safe for fabrics Follow garment label instructions The water temperature for all rinse cycles is cold Cold rinses save energy Wash Water Temperature Suggested Fabrics SUPER HOT Sturdy colorfast fabrics Heavy soils HOT Whites and pastels Heavy soils WARM Bright colors Moderate to light soils COLD Colors that bleed or fade Light soils In wash water temperatures colder than 60 F 15 6 ...

Страница 29: ...etc Whitest Whites Soiled white fabrics Heavy Duty Heavily soiled underwear towels shirts etc made of cotton Normal Casual Normally soiled blouses shirts overalls etc made of polyester nylon cotton linen or cotton blends Quick Wash Small loads of 2 3 lightly soiled cotton polyester nylon and cotton blends Delicate Hand Wash Curtains and delicate clothing dresses skirts shirts and blouses fabrics m...

Страница 30: ... necessary the cleaning cycle may be in terrupted by pressing the PAUSE CANCEL button Thiswillstopthecycle ARINSE SPIN cycle must then be run to thoroughly rinse the remaining bleach from the unit Failure to do so will cause damage to the unit and clothing added to the next cycle Begin procedure 1 Open the washer door and remove any clothing or items from the washer 2 Be sure the door is closed 3 ...

Страница 31: ...NOTE Do not wash components in the dishwasher 4 Replace the inserts and return the dis penser to the drawer WATER INLET HOSES Replace inlet hoses after ﬁve years of use to reduce the risk of hose failure Periodically in spect and replace inlet hoses if bulges kinks cuts wear or leaks are found When replacing your inlet hoses record the date of replacement VACATION STORAGE MOVING CARE Install and s...

Страница 32: ...g the power cord 3 Disconnect the drain hose from the drain system and attach to rear panel clips 4 Shut off both water faucets 5 Disconnect the water inlet hoses from fau cets then drain the hoses and clip them to the rear panel of the washer 6 IMPORTANT Call service Do not reuse transport bolts Unit must be transported in the upright position To avoid suspen sion and structural damage your machi...

Страница 33: ...ere is excessive water in the washer Re select cycle and press START NOISY VIBRATING OFF BALANCE Is the washer level The washer must be level The four feet should be properly installed and the nuts should be tightened against the washer cabinet All four feet of the washer must be in ﬁrm contact with the ﬂoor If the washer is on a pedestal the washer must be secured to the pedestal and all four ped...

Страница 34: ...e bleach dis penser on some models Addpowderedorliquidcolor safebleachdirectly to the washer basket Do not use the chlorine bleach dispenser for color safe bleach Is the fabric softener dispenser clogged Cleanthefabricsoftenerdispenser See Washer Care for details Are the laundry additives in the correct dis penser compartment Add the correct amounts of detergent fabric softener or liquid chlorine ...

Страница 35: ... operation of the washer Hasacyclebeenselected butSTARThasnot been selected and held for 1 second Press and hold START for 1 second Was the door open after completion of last cycle The door must be opened and closed again to start a new cycle WASHER CONTINUES TO FILL OR DRAIN DRAIN CYCLE SEEMS STUCK Is the top of drain hose lower than 30 76 cm on washer The top of the drain hose must be at least 3...

Страница 36: ...allloads Thisensuresagentle wash for your garments without increasing cycle times CLOTHES CARE LOAD TOO WET Did you use the right cycle for the load being washed Select a cycle with a higher spin speed Did you wash a single item or bulky items or have you overloaded the washer A single item bulky items or overloading may cause imbalance Add items or try to evenly dis tribute your wet laundry in th...

Страница 37: ...se Quick Wash on a large load Forbestresults useQuickWashforsmall lightly soiled loads LOAD IS WRINKLED TWISTED TANGLED Did you unload the washer promptly Unload the washer as soon as it stops Did you use the right cycle for the load being washed Use the Delicate cycle or another cycle with a low spin speed to reduce wrinkling Did you overload the washer The wash load must be balanced and not over...

Страница 38: ...3 20 NOTES ...

Страница 39: ...and their locations are shown below Pressure Switch Central Control Unit Line Filter Water Inlet Valve Detergent Dispenser Motor Assembly Tub Assembly Basket Drive Motor Motor Control Unit Front Interlock Switch Temperature Sensor On Rear Of Tub Not Shown Console Touchpad LED Assembly Door Switch Assembly Drain Pump ECO Valve Rear Interlock Switch Heater On Rear Of Tub ...

Страница 40: ...over and release the tabs in the console from the slots in the cover then lift the cover off the unit 5 To remove the console a Pull out and disconnect cable connec tor UI8 from the central control unit b Remove the cable wires from the two central control unit clips c Pull the detergent dispenser drawer out as far as it will go then press down on the release tab and remove the drawer from the uni...

Страница 41: ...elector knob off the switch shaft b Press the seven console locking tabs and unsnap the touchpad LED as sembly then lift the assembly from the console and remove it f Press the locking tab on the right rear side of the console inward and re move the console Console Screws Console Locking Tab Press Lift Top Edge Of Console Release 7 Console Locking Tabs Touchpad LED Assembly Pull Off Selector Knob ...

Страница 42: ... tab away from the connector with a small screwdriver blade to release it 5 Slide the hooked ends of the two wire clamps off the locking tabs and remove the wires from the clamps Central Control Unit Connectors 12 Wire Clamps 6 Pry up on the locking tab and push the central control unit CCU toward the rear of the washer as far as it will go and remove the CCU tabs from the keyhole slots in the cha...

Страница 43: ...s DS2 Door Switch 2 BU Wires Blue Stripe UI8 User Interface 1 BK 7 WH Wires VCH7 Water Inlet 4 BU Wires RD Stripe DP2 Drain Pump 2 BK Wires BK Stripe DL3 Door Lock 3 BK Wires GN Stripe DI6 Dispenser 4 BU Wires BU Stripe TH2 Temp Sensor 2 BK Wires No Stripe MI3 Serial Com 3 BU Wires Red Stripe HE2 Heater MS2 Drive Motor WH Stripe DLS2 Door Lock Switch BK Stripe IF2 Line Filter GN Stripe Board Edge ...

Страница 44: ... Valve 5 Lift the locking tabs with a small blade screwdriver see the top right photo and pull the wire connectors out of the hot and cold water inlet valve solenoid termi nal holders NOTE The cold water wire connector has a black stripe on it 6 Loosen the clamp and pull the water in let hose off the water inlet valve 7 At the rear of the washer remove the screw from the water inlet valve Slide th...

Страница 45: ...the washer see page 4 2 for the procedure REMOVING THE PRESSURE SWITCH Pressure Switch 4 Press and release the two wire connec tor locking arms and pull the connector off the pressure switch 5 Pull the pressure hose off the pressure switch fitting 6 Turn the pressure switch 90 in a clock wise CW direction and align the key on the switch with the slot in the chassis then remove the switch from the ...

Страница 46: ...re connectors from the line filter NOTE Press and re lease the locking arm on the 2 wire con nector to disconnect it from the filter 5 To remove the power supply cord a Remove the screw from the green ground wire b Pull the connectors with the white and black wires from the line filter termi nals 4 To remove the line filter a Remove the T 20 Torx hex head screw from the line filter b Position the ...

Страница 47: ...he power supply cord on the rear panel d Use a pair of pliers and turn the strain relief on the power supply cord 90 in either direction Align the strain relief key with the slot in the rear panel and remove the cord from the washer Power Supply Cord Strain Relief ...

Страница 48: ...oce dure 5 Remove the detergent dispenser screws from the front and top of the washer 6 Loosen the clamp and remove the tub to dispenser vent tube from the dispenser 7 Remove the left hex head screw from the support bracket 8 Loosen the clamp and remove the water supply tube from the detergent dispenser Dispenser Screws Vent Tube Water Supply Tube Left Support Bracket Screw 9 Lift the locking tabs...

Страница 49: ...Open the washer door Bellows Door Switch Assembly Retaining Wire Tension Spring 13 Pull the bellows off the lip of the front panel and push the bellows inside the front panel 14 Remove the two T 20 Torx screws from the door switch assembly Door Switch Assembly Screws Pull Bellows Off Lip Of Panel Continued on the next page 15 Close the washer door 16 Remove the four hex head screws from the top an...

Страница 50: ...he washer 17 Loosen the clamp from the main water feed tube and remove the tube from the detergent dispenser REASSEMBLY NOTE When you reconnect the water feed tube align the arrow on the tube with the line on the detergent dispenser Detergent Dispenser Tab Side Panel Slot Detergent Dispenser Tube To Dispenser Water Feed Tube Tube To Tub Line Arrow ...

Страница 51: ...re REMOVING THE DETERGENT DISPENSER MOTOR Detergent Dispenser Motor 4 Lift the locking tabs and remove the two wire connectors from the detergent dis penser motor terminals NOTE When you reconnect the wire connectors make sure to position the connector with the blue stripe on top 5 Pry up on the cam actuator and unsnap it from the motor shaft 6 Remove the mounting screw from the detergent dispense...

Страница 52: ...supply to the washer 3 Remove the top cover and the console see page 4 2 for the procedures 4 Remove the lower front access panel see step 10 on page 4 11 for the proce dure 5 Open the washer door Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 6 Using a small screwdriver or a pair of l...

Страница 53: ... T 20 Torx screws from the door switch assembly see the photo in step 7b b Remove the front panel from the washer see steps 15 and 16 on page 4 11 for the procedure c Turn the bellows retaining clamp screw counterclockwise until the clamp is loose enough to remove it from around the bellows see the top right photo NOTE It may be necessary to com pletely remove the screw from one end of the clamp R...

Страница 54: ...4 16 e Pull the bellows off the front of the tub Remove Bellows REASSEMBLY NOTE When you reinstall the bellows be sure to position the weep holes at the bottom as shown below Bellows Weep Holes ...

Страница 55: ...rew the filter from the drain pump and drain the water from the pump Drain Pump 5 Loosen the clamp and remove the pump to tub hose from the drain pump 6 Loosen the clamp and remove the pump to drain hose from the drain pump REASSEMBLY NOTE When you reconnect the hoses align their tab s with the marks on the drain pump Drain Pump Filter Pump To Tub Hose Pump To Drain Hose 7 Using a flat blade screw...

Страница 56: ...ire connector from the terminals 9 Remove the wires from the clip and re move the drain pump from the washer REASSEMBLY NOTE When you reinstall the drain pump make sure that you completely reseat the rubber pad in its chassis floor slot Cover Wire Clip Wire Connector ...

Страница 57: ...ervicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock 1 Unplug washer or disconnect power 2 Turn off the water supply to the washer 3 Remove the lower front access panel see step 10 on page 4 11 for the procedure 4 Using a shallow pan to catch the water unscrew the filter from the drain pump and drain the water from the pump Drain Pump Drai...

Страница 58: ...m the rear panel REMOVING THE MOTOR CONTROL UNIT 6 Pull the bottom of the rear panel out and slide it down so the top edge is out from behind the lip of the upper panel and re move the rear panel Lift Rounded End Slide Cover Off Tab 4 Shipping Bolt Hole Covers Rear Panel Motor Control Unit 7 Pull the hose out of the holders on top of the motor control unit 8 Remove the wire ties from the cover 9 U...

Страница 59: ...4 21 10 Disconnect the four wire connectors from the motor control unit and remove the unit Motor Control Unit Wire Connectors ...

Страница 60: ...ATER 5 To remove the temperature sensor a Disconnect the wire connector from the temperature sensor b Loosen the 10 mm nut and pull the temperature sensor out of the heater Temperature Sensor Heater Temperature Sensor Wire Connector 6 To remove the heater a Remove the temperature sensor from the heater see step 5 b Loosen do not remove the 10 mm nut on the heater c Disconnectthetwowiresandthegroun...

Страница 61: ...e procedure REMOVING THE DRIVE BELT AND MOTOR Drive Belt Motor 5 To remove the drive belt pull out on the belt and turn the basket drive pulley until the belt slides off see the top right photo Basket Drive Pulley 6 To remove the motor a Remove the wire standoff from the mo tor by squeezing the tabs and pushing the standoff out of the mounting hole b Disconnect the three wire connectors from the m...

Страница 62: ...4 24 d Rotate the motor down and pull it to ward you so the bracket studs are out of the tub mounting holes and remove the motor Drive Motor Drive Motor Studs Drive Motor ...

Страница 63: ...r panel from the washer see page 4 20 for the proce dure If you are servicing the front interlock switch remove the lower front access panel see step 10 on page 4 11 for the procedure REMOVING AN INTERLOCK SWITCH 4 Press the two locking tabs in to release them and slide the switch holder up and out of the chassis cutout Front Interlock Switch Rear Interlock Switch 5 Disconnect the two wires from t...

Страница 64: ...6 6 Push out on the two locking tabs of the switch holder rotate the switch in the direction of the arrow and remove the switch from the holder Rotate Switch Up Switch Holder Locking Tabs Interlock Switch ...

Страница 65: ...er away from the wall 4 Remove the rear panel from the washer see page 4 20 for the procedure 5 Remove the drive belt from the pulley by rotating the pulley and pulling the belt off see the top right photo REMOVING THE BASKET DRIVE PULLEY Drive Belt 15 16 Nut Basket Drive Pulley 6 Use a large screwdriver and lock the pul ley then remove the 15 16 nut from the drive pulley 7 Pull the basket drive p...

Страница 66: ...end of the main water feed tube from the tub opening REASSEMBLY NOTE When you reconnect the water feed tube align the arrow on the tube with the line on the detergent dispenser REMOVING THE TUB BASKET AND BAFFLE 7 Remove the eight hex head screws from the front frame and remove the frame Tube To Dispenser Water Feed Tube Tube To Tub 9 Rotate the support out of the way and remove the three 1 2 bolt...

Страница 67: ... with the arrow on the drain pump Pump To Tub Hose Tab Arrow 13 Remove the rear panel see page 4 20 for the procedure 14 Loosen the clamp and remove the vent tube to tub end Vent Tube To Tub 17 Disconnect the pressure hose from the pressure switch Pressure Hose Pressure Switch 15 Remove the basket drive pulley from the basket shaft see page 4 27 for the pro cedure 16 Remove the T 20 Torx screw fro...

Страница 68: ...ase b Using a pair of pliers turn the top of the shock absorber 90 so that the locking tabs align with the slots in the tub and remove the shock absorber 11 16 17 mm Bolt Nut Tab Slot Turn Shock Absorber Here REASSEMBLY NOTE When you re install the shock absorbers in the base mounting brackets tighten the nut until it contacts the bracket then turn the nut an additional 1 4 turn 22 Remove the end ...

Страница 69: ...ub clamps e Use a large flat blade screwdriver and pry the tub halves apart then lift the rear half of the tub off the front half see the top right photo f Lift the basket from the front half of the tub Pry Clamp Off Screwdriver Tub Clamp Pencil Marks Rear Half Of Tub Front Half Of Tub Basket b Remove the flat nuts from the tub Remove Flat Nuts ...

Страница 70: ...t slots then lower the baffle and remove it from the basket NOTE When you reinstall the baffle make sure that you press the two bas ket locking tabs down below the baffle stops Tub Gasket Rear Of Tub Basket Hub 24 To replace the tub gasket pry the gas ket out of the slot and remove it NOTE The tub gasket hub is molded into the rear half of the tub If it is worn and needs to be replaced replace the...

Страница 71: ...stated otherwise make all resis tance checks by disconnecting the compo nent connector at the Central Control Unit CCU Refer to page 4 6 for the procedure for ac cessing the inlet valve To check the inlet valve solenoids at the component terminals perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the solenoid connectors from the inlet valve terminals 3 Set the ohmmeter t...

Страница 72: ...the ohmmeter test leads to the pressure switch connector pins shown below Blow into the hose inlet of the pres sure switch to activate the diaphragm The meter should indicate 0 Ω for each measurement while the diaphragm is ac tivated Water Level Setting Test Points Empty Pins 4 and 6 Suds Detect Pins 1 and 2 L1 Pins 4 and 5 Overflow Pins 3 and 4 To check the pressure switch at the CCU per form the...

Страница 73: ...t the wire connectors from the line filter 3 Set the ohmmeter to the R X 1 scale 4 Touch the ohmmeter test leads to the fol lowing connector pins shown above The meter should indicate 0 Ω for each measurement Pins A and B Pins C and D To check the line filter at the CCU perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the line filter connector IF2 see page 4 5 from the ...

Страница 74: ...witch terminals 3 Set the ohmmeter to the R X 100 scale 4 Touch the ohmmeter test leads to the following connector terminals shown above The meter should indicate as fol lows Motor Terminals 1400 Ω Switch Terminals 0 Ω To check the motor at the CCU perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the detergent dispenser connector DI6 see page 4 5 from the CCU 3 Set the ...

Страница 75: ...d Pins 1 3 60 Ω 5 Disconnect the door switch connector DS2 see page 4 5 from the CCU 6 To test the door switch touch the ohm meter test leads to pins 3 and 1 at DS2 The meter should indicate as follows Door Closed 0 Ω Door Open infinite Door Lock Unlock Solenoids Door Switch 1 2 3 1 2 3 1 2 3 Door Sw Lock Sol Unlock Sol Connector DS2 At CCU Connector DL3 At CCU Refer to page 4 14 for the procedure...

Страница 76: ...er 2 Disconnect the wire connector from the drain pump 3 Set the ohmmeter to the R X 1 scale 4 Touch the ohmmeter test leads to the drain pump terminals The meter should indicate approximately 12 3 Ω To check the drain pump at the CCU perform the following steps 1 Unplug washer or disconnect power 2 Disconnect the drain pump connector DP2 see page 4 5 from the CCU 3 Set the ohmmeter to the R X 1 s...

Страница 77: ...nector TH2 see page 4 5 from the CCU 3 Set the ohmmeter to the R X 1K scale 4 Touch the ohmmeter test leads to con nector pins 1 and 2 The meter should indicate as shown in the chart below Temperature Results 32 F 0 C 35 9k Ω 86 F 30 C 9 7k Ω 104 F 40 C 6 6k Ω 122 F 50 C 4 6k Ω 140 F 60 C 3 2k Ω 158 F 70 C 2 3k Ω 203 F 95 C 1k Ω Temperature Results 32 F 0 C 35 9k Ω 86 F 30 C 9 7k Ω 104 F 40 C 6 6k...

Страница 78: ...owing motor pins For each measure ment the meter should indicate approxi mately 6 Ω Pins 1 and 2 Pins 2 and 3 Pins 1 and 3 Drive Motor Connector Pin 1 INTERLOCK SWITCH Refer to page 4 25 for the procedure for ac cessing an interlock switch 1 Unplug washer or disconnect power 2 Disconnect the wire connectors from ei ther of the interlock switch terminals 3 Set the ohmmeter to the R X 1 scale 4 Touc...

Страница 79: ...0 ohms per volt DC or greater Check all connections before replacing components Look for broken or loose wires failed terminals or wires not pressed into connections far enough Apotentialcauseofacontrolnotfunctioning is corrosion on connections Observe connections and check for continuity with an ohmmeter Connectors Look at top of connector Check for broken or loose wires Check for wires not press...

Страница 80: ...nlet valves pressure switch drain pump and Central Control Unit CCU 5 Check all hoses for possible leaks 6 Plug in washer or reconnect power 7 Verify pressure switch operation 8 Verify CCU operation by running a Diagnostic Test or any cycle Reference Status LEDs chart page 6 4 Reference Status LEDs chart page 6 4 DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE LONG DRAIN If the drain time exceeds 8 ...

Страница 81: ... for operations of the drive motor 7 Check the drive motor for powered rotations 8 Check that the serial harness at the MCU is not mounted upside down The wires should be to the left when facing the MCU connectors Reference Status LEDs chart page 6 4 Reference Status LEDs chart page 6 4 Reference Status LEDs chart page 6 4 Reference Status LEDs chart page 6 4 DISPLAY EXPLANATION AND RECOMMENDED PR...

Страница 82: ...g a Diagnostic Test or any cycle Some models do not have the display to show the failure codes They use the status lights on the touchpad LED F 24 Spin Cycle Complete Rinse Spin Failure Codes Status LEDs Duet Sport Duet Sport Ht F 01 Add a Garment Add a Garment F 11 Add a Garment Wash Spin Add a Garment Soak Prewash Rinse F 20 Rinse Cycle Complete Wash Spin F 21 Add a Garment Rinse Cycle Complete ...

Страница 83: ...de ﬁrst Press the same key to advance to the next failure code If the console doesn t change then the same failure code was stored multiple times If there aren t any more failure codes all the lights on the console will turn on for 5 seconds Next the washer begins the Diagnostic Test To cancel out of service mode press PAUSE CANCEL This exits you out of the program Starting Diagnostic Test and byp...

Страница 84: ... Whirlpool Duet Sport Whirlpool Duet Sport Ht Rinse Spin Rinse Spin Door locks Door lock system Clean Washer Clean Washer Distribution system is set to CLEAN position Fill by cold water inlet valve 4 liters Dispenser motor Dispenser contact Cold water inlet valve Delicate Delicate Hand Wash Distribution system is set to MW position Fill by hot water inlet valve to Level_wash Dispenser motor Dispen...

Страница 85: ...artment Filling only by the Hot valve Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill Level On key press or if overfill level is detected Distribution system is set to Fabric Softener compartment Filling with both valves Dispenser Motor Dispenser contact Cold and Hot Water Inlet Valve Overfill Level On key press or if overfill level is detected Distribution system is set ...

Страница 86: ... lock unit 4 Located on the bottom of the door switch lock unit is a teardrop shaped tab 5 Gently pull the tab down about a 1 4 or until a click is heard 6 The door may be opened ELECTRONIC ASSEMBLIES REMOVAL OR REPLACEMENT IMPORTANT Electrostatic staticelectricity discharge may cause damage to electronic control assemblies NOTE Be sure to perform the Diagnostic Tests before replacing the control ...

Страница 87: ...d power cord 3 Remove the two screws which secure the line ﬁlter to the top brace WASHER CARE Cleaning the door seal 1 Open the washer door and remove any clothing or items from the washer 2 Inspect the gray colored seal between the door opening and the basket for stained areas Pull back the seal to inspect all areas under the seal and to check for foreign objects 3 If stained areas are found wipe...

Страница 88: ... in the washer a If no items are detected in the washer it will proceed to step 8 b If any items are detected in the washer all cycle lights will ﬂash and the WASH and CONTROLS LOCKED lights will remain lit The door will unlock Press PAUSE CANCEL to cancel the failure code Then repeat steps 1 2 and 6 to start the cycle again 8 Once the cycle has begun allow the cycle to be completed 9 After the cy...

Страница 89: ...LED assembly by selecting different cycles and changing the modifiers and options available to confirm the touchpad LED is responding 4 Unplug washer or disconnect power 5 Check harness connections 6 Plug in washer or reconnect power 7 Verify CCU operation by running a Diagnostic Test or any cycle PROBLEM POSSIBLE CAUSE TEST NOTE Possible Cause Tests must be performed in the sequence shown for eac...

Страница 90: ...CCU operation by running a Diagnostic Test or any cycle MACHINE VIBRATES 1 Remove shipping system 2 Check installation 3 Check leveling feet INCORRECT WATER TEMPERATURE 1 Check that the inlet hoses are connected properly 2 Unplug washer or disconnect power 3 Check the water heater and wire harness connections to it 4 Check water temperature sensor for an abnormal condition See the Water Temperatur...

Страница 91: ...ENSOR TOUCHPAD LED ASSEMBLY Lock DOOR LOCK SWITCH DLS Unlock DS DRIVE MOTOR MOTOR CONTROL UNIT MCU DISPENSER Motor Switch DRAIN PUMP VH VC INLET VALVES 1 2 1 2 3 1 2 IF2 DS2 DL3 DLS2 1 2 MS2 1 2 MI3 1 2 3 DP2 1 2 VH7 1 3 5 7 DI6 1 UI8 1 2 3 4 5 6 7 8 PR6 6 5 3 4 2 1 TH2 1 2 L2 N1 HEATING ELEMENT HE2 2 1 22 24 26 21 11 14 HR2 HR1 p 3 5 6 ...

Страница 92: ...INET S1 POWER CORD S2 S1 GND SWITCH FRONT S2 GND SWITCH REAR MOTOR BELT HIGH INSULATED REAR FRONT GROUNDING SYSTEM WITH HEATER MCU Hub Hub CABINET S1 S2 1MΩ MOTOR REAR FRONT 1MΩ HE Heating element not present on all models S1 GND SWITCH FRONT S2 GND SWITCH REAR ...

Страница 93: ...7 3 NOTES ...

Страница 94: ...7 4 NOTES ...

Страница 95: ...RIZED SERVICER IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICALASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR WHIRLPOOL PRODUCTS 1 800 253 1301 FOR KITCHENAID PRODUCTS 1 800 422 1230 FOR ROPER PRODUCTS 1 800 447 6737 FOR LITERATURE ORD...

Страница 96: ...CORPORATION ...

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