SERVICE
Whirlpool EMEA
Customer Services
8542 452 29520, 06/07/08
page 21 of 39
Service Bulletin 4812 718 40305
AUTHOR:
Peter Liehm
Last Update:
07/09/10
VERSION:
1.0
TITLE:
Condensation
SUBJECT:
Condensation on kitchen furniture, kitchen worktop, control panel in combination with DW POINT appliances
REMEDIAL ACTION
1.) Inner door is just partly touching the tub/door gasket and water can escape and finally dropping on the floor. As well
steam comes out of the appliance and condensates at the colder surfaces close to the appliance.
=> Service door hook
2.) The tub/door gasket - especially in the upper left and upper right corner – is not properly fitted. The effects are the
same like described under point 1.
A repositioning of the tub/door gasket is not always sufficient as a service solution, because of the deformed tub/door
gasket in the wrong position over the time. In these cases a new tub/door gasket has to be assembled.
3.) Installation of the appliance, a not proper adjustment of the feet or an unaligned fixing of the side panels at the kitchen
worktop can bent the appliance in a way, that the door doesn’t close properly. The effects are the same as described before
under point 1.
The service solution is a realignment of the appliance.
Service hook => 4812 401 18416
Sealing door/tub => 4812 466 68564
For the above described points 1-3, please check the proper closing of the door and if the tub/door seal is touching the
inner door at the complete length in the original finish of the appliance. This can be done by applying some oil on the
tub/door gasket, close and open the door and check the “oil print” at the inner door. Check also the recommended distance
between the underside of the work top and the appliance (at least 3mm).
4.) If the tub/door seal works in the right way, there is another possibility for condensation especially in kitchen with stone
made worktops or worktops covered by aluminium or INOX design elements. Here occurs the condensation on the design
elements or on the stone material.
5.) Depending on the thickness and quality of the wooden material of the front, the wooden front gets deformed by the
temperature during a program cycle and as a consequence deforms the complete inner and outer door system. This can
also lead to an insufficient closure of the door.
Following are shown two possibilities to prevent or to contain the condensation
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