background image

28

TROUBLESHOOTING

Problem 

Possible Causes

Solution

Abnormal noise 

Transport screws have not been 

removed.

Remove the transport screws according to item “Unpacking 

the Washer/Dryer,” page 22.

Washer/Dryer is not leveled.

Level the feet of the Washer/Dryer. Follow the instructions of 

item “Level Washer/Dryer”, page 25.

Power cord / water inlet hose / water 

outlet hose knocking on the cabinet. 

Move the power cord or water inlet or outlet hoses away from 

the Washer/Dryer.
Make sure that the outlet hose is fitted to the hose clamps, as 

shown in item “Connect Inlet Hose,” page 24.

Vibration / Displacement

Washer/Dryer is not leveled.  

Level the feet of the Washer & Dryer. Follow the instructions 

of item “Level Washer/Dryer” page 25.

Excess Foam

Excess detergent supply. 

Use the measuring cup to fill with the ideal amount of 

detergent.

If you do not have the measuring cup, use a maximum of 

32 g (approximately 3 tablespoons) of powder detergent or 

40 ml (2 tablespoons) of liquid detergent. 

Washer/Dryer’s door does 

not open.

Washer & Dryer is in operation and the 

door is locked.

Wait for the end of the program or follow the instructions in 

the item “Using the Smart All-In-One Washer/Dryer”, page 14.

Program time changes 

along the operation.

The time shown on the display is 

estimated and may vary depending on 

the water pressure of the residence, 

amount of detergent, quantity and type 

of clothing.

Normal operating characteristic.

Water enters during 

operation

Washer & Dryer uses water 

condensation drying process.

Normal operating characteristic. The condensation drying 

system uses cold water to dry the clothes.

Noise of water running 

during drying

Cold water is required in the 

condensation drying process.

Normal operating characteristic. The condensation drying 

system uses cold water to dry the clothes.

Washer/Dryer does not 

work / does not turn on

The 

ON/OFF

 button has not been 

pressed.

Press the 

ON/OFF 

button for approximately 2 seconds.

START/PAUSE

 key was not activated 

after programming.

Press the 

START/PAUSE

 button after selecting the 

desired programming according to item “OPERATING 

INSTRUCTIONS”, page 7.

Power failure/oscillation. Check if the 

mains voltage is between:

Power failure/oscillation. Check if the mains voltage is 

between:

• Washer & Dryer 127 V: 106 V and 135 V

Voltage different from these values may impair the operation 

of the product.

Door open. 

Close the door. For your safety, the product only works with 

the door closed.

Plug out the socket. Connect the plug 

into the socket. 

In case of incompatibility of the plug with the socket, replace 

it with a suitable socket. 

Socket malfunction. 

Check the operation of the socket/mains /switch of your 

residence. Use another device to check the function of the 

outlet. Make sure the socket amperage is 20 A.

Lack of water. 

Check if the tap is closed or if there is water shortage.

The voltage is wrong. 

Check if the voltage of your socket is compatible with the 

voltage of your Washer/Dryer.

Function 

Delay Wash

 selected. 

Wait for the programmed waiting time or cancel the 

programming.

 

The following table shows possible causes and solutions for potential problems in your Washer & Dryer. If even following the table 

solution the problem persists, check how to contact us at point 5 of the Warranty Certificate.

Содержание 7MWFC5090KC

Страница 1: ...uestions visit us at www whirlpool latam com Designed to use only HE High Efficiency detergents Use and Care Guide and Installation Instructions Smart All In One Washer and Dryer Check how to contact us at point 5 of the Warranty Certificate ...

Страница 2: ... Choosing the Right Detergent 13 Using the Smart All In One Washer Dryer 14 Smart All In One Washer Dryer Maintenance 16 INSTALLATION INSTRUCTIONS 19 Location Requirements 19 Drain System 21 Unpacking the Washer Drayer 22 Route Drain Hose 24 Connect Inlet Hose 24 Level Washer Dryer 25 Plug In Washer Dryer 26 Complete Installation Checklist 27 TROUBLESHOOTING 28 CERTIFICATE OF WARRANTY 32 ...

Страница 3: ...ty 10 1 kg Washer 6 kg Dryer Use of electricity 12 A 13 A Height 85 cm Width 59 cm Depth 63 cm Maximum water supply pressure 800 kPa Minimum water supply pressure 35 kPa Importer WHIRLPOOL MÉXICO S de R L de C V Antigua Carretera A Roma KM 9 SN Col EL Milagro Apodaca Nuevo León México C P 66634 Tel 01 81 83 29 21 00 Exporter WHIRLPOOL CHINA CO LTD Hefei Anhui China Message to the user Thank you fo...

Страница 4: ...4 ...

Страница 5: ...5 ...

Страница 6: ...rlpool accessory For more information on options and ordering visit us at www whirlpool latam com Check how to contact us at point 5 of the Warranty Certificate ACCESSORIES Pedestal Color matched pedestal raises the washer dryer to a more comfortable working height ...

Страница 7: ...IONS Control Panel and Features Door with internal lighting Touch Screen Touch Selector Dispenser with 2 compartments softener and detergent Adjustable feet Buttons Catch Compartment Picture for illustrative purposes only ...

Страница 8: ...n change is 1 hour 7 minutes The wool wash cycle of this machine has been approved by The Woolmark Company for the washing of wool items machine washable Clean Washer Use this cycle to perform the periodic cleaning of your Washer Dryer Refer to additional instructions in item 6 1 Internal Cleaning of the Washer Dryer on page 20 Important Do not put clothes and supplies in your Washer Dryer for thi...

Страница 9: ...remain in the centrifugation stage The time can be changed from 1 to 9 minutes depending on the program 5 Spin Speed Allows you to change the speed at which your clothes will be centrifuged Centrifuge speed can be chosen between Extra clothes come out drier and may come out wrinkled This option is recommended for heavy fabrics Depending on the cycle it can vary between 800 and 1400 rpm Normal clot...

Страница 10: ...ype of stain being grease tomato sauce chocolate grass and makeup This function is available in the programs Normal Whites Baby Clothes Towels and Eco According to a comparative internal test carried out on cotton fabric with the same cycles without the Specific Stains option selected 10 Dry This function should be used to select the DRY function in some programs where it is not pre selected and t...

Страница 11: ...ms Cold 15 to 90 1 to 6 1 to 9 Warm 30 a 90 Hot 45 a 90 Eco Cold 15 to 60 1 to 6 1 to 9 Warm 30 to 60 Hot 45 to 60 Jeans Cold 15 to 90 1 to 6 1 to 9 Warm 30 to 90 Hot 45 to 90 Stain removal pro Cold 15 to 90 1 to 6 1 to 9 Warm 30 to 90 Hot 45 to 90 Normal Cold 15 to 90 1 to 6 1 to 9 Warm 30 to 90 Hot 45 to 90 Quick Cold 3 to 45 1 to 4 1 to 9 Warm 30 to 45 Hot 45 Delicates Cold 15 to 60 1 to 6 1 to...

Страница 12: ...a Yes Super Dry Easy Ironing Delicate 30 min 1 h and 2 h Unavailable Normal Gentle Normal and Extra Yes Super Dry Easy Ironing Delicate 30 min 1 h and 2 h Yes Quick Gentle Normal and Extra Yes Super Dry Easy Ironing Delicate 30 min 1 h and 2 h Unavailable Delicates Gentle Normal and Extra Yes Super Dry Easy Ironing Delicate 30 min 1 h and 2 h Unavailable Xpert Wash Dry Extra Unavailable 45 min Una...

Страница 13: ...ns to determine the amount of detergent to use Use only High Efficiency HE detergent About Detergent Concentration Today s liquid HE detergents are concentrated Most brands of concentrated HE detergent will show the level of concentration on the bottle However if the detergent bottle does not give the concentration it can be easily calculated Just divide the package size in fluid ounces by the num...

Страница 14: ...ed to run a second cycle without laundry as indicated above to prime Dispenser 2 and clean the interior Using the Tools button make sure that Dispenser 1 is disabled when priming Dispenser 2 for detergent 1 Sort and prepare your laundry 1 1 Open the Washer Dryer door pulling it forward 1 2 Put the clothes in the basket loosely Do not overload the Washer Dryer and follow the recommendations of each...

Страница 15: ...r detergent in the next washings The excess foam will make your Washer Dryer automatically change the rinse step extending the total cycle time At the end of each wash powder detergent residue can remain in the Dispenser That is normal Clean the dispenser after the end of the wash 3 Using the dispenser IMPORTANT In case of surplus detergent the message F0E2 may appear For the next washings reduce ...

Страница 16: ...ent applied with a sponge or soft cloth Never use alcohol removers or abrasive substances especially on the external display of the door as it may cause a chemical reaction or scratches damaging the Washer Dryer Do not use water jets when cleaning your Washer Dryer as this may damage it CLEANING THE DOOR SEAL Always wipe off dirt and lint remains with a soft sponge after use If there are objects s...

Страница 17: ...tion as it came from the factory In that position impurities in the water are prevented from clogging the filter CLEANING THE BUTTONS CATCH COMPARTMENT Cont 3 Use hose q to drain the remaining water into the drain or point of drainage Remove the lid at the end of the hose Lower the end of the hose to floor level Wait until the water in the product runs out Replace the lid at the end of the hose Re...

Страница 18: ...e your Washer Dryer To winterize Washer Dryer 1 Shut off water faucet disconnect and drain water inlet hose HELPFUL TIP Attach a reminder note to the Washer Dryer to turn the water back on before washer s next use 2 Remove the Buttons Catch Compartment 3 Put 1 qt 1 L of R V type antifreeze in drum and run washer on Normal cycle for about 2 minutes to mix antifreeze and remaining water 4 Unplug was...

Страница 19: ... kg n To install in your garage place the dryer at least 18 460 mm above the floor IMPORTANT do not install store or operate the Washer Dryer where it will be exposed to the weather or temperatures below 32 F 0 C Water remaining in washer dryer after use may cause damage in low temperatures See Smart All In One Washer Dryer Maintenance for winterizing information All dimensions show recommended sp...

Страница 20: ... Location Requirements cont Custom cabinet installation Closet installation 12 305 mm 4 102 mm 3 76 mm 1 25 mm 3 76 mm 3 76 mm 3 76 mm 1 25 mm 4 102 mm 12 305 mm 48 pulg2 Mín 310 cm2 24 pulg2 Min 155 cm2 ...

Страница 21: ...r m m 4 1 1 m m 4 1 1 See requirements for floor standpipe drain system Max x a m x a m 125 cm m m 0 5 2 1 m m 0 5 2 1 Min n i m n i m 60 cm m m 0 6 m m 0 6 Drain system can be installed using a floor drain wall standpipe floor standpipe or laundry tub Select method you need IMPORTANT To avoid siphoning only 41 2 114 mm of drain hose should be inside standpipe Always secure drain hose with cable t...

Страница 22: ... the installation site Do not pull the product through the plastic tapes surrounding the packaging 2 Cut the plastic tapes with safety scissors Remove the cardboard box pulling it up 3 Remove the Styrofoam top from the product and position it on the right side of the product 4 Remove the Styrofoam edge protectors 5 With two people tip the product sideways as indicated by the arrow printed on the p...

Страница 23: ... the plastic body o and the screw a are totally out IMPORTANT If the screw is not out enough so that it is possible to create a lever with it its removal will be difficult If the transport screw has not been removed the panel will show the warning TRANSPORT SCREWS DETECTED Remove the screws so that the product works properly 13 Release the spacer feed cord The cord will only be free after the fixi...

Страница 24: ... drain hose in standpipe Place hose into standpipe shown in picture or over side of laundry tub IMPORTANT Only 41 2 114 mm of drain hose should be inside standpipe do not force excess hose into standpipe or lay on bottom of laundry tub Drain hose form must be used Connect Inlet Hose 1 Connect inlet hose to water faucet Attach hose to cold water faucet Screw on coupling by hand until it is seated o...

Страница 25: ... Slowly turn on water faucet to check for leaks A small amount of water may enter washer dryer It will drain later 4 Check for leaks Secure drain hose to laundry tub leg drain standpipe or inlet hose for wall standpipe with cable tie 5 Secure drain hose 4 5 114 mm 4 5 114 mm 4 5 114 mm 4 5 113 mm 4 5 114 mm Laundry Tub Standpipe Wall Level Washer Dryer IMPORTANT Leveling your washer dryer properly...

Страница 26: ...nuts clockwise on feet until they are about 1 2 13 mm from the washer dryer cabinet Then turn the leveling foot clockwise to lower the washer dryer or counterclockwise to raise the washer dryer Recheck levelness of washer dryer and that all four feet are firmly in contact with the floor Repeat as needed When washer dryer is level and all four feet are firmly in contact with the floor use a 1 2 13 ...

Страница 27: ... Dispose of recycle all packaging materials q Remove any tape remaining on washer dryer q Check that transport bolts were completely removed from back of washer dryer q Check that inlet hose is attached and water faucet is on q Check for leaks around faucet valve and inlet hose q Read Using the All In One Washer Dryer q To test and clean your washer dryer turn on the washer and choose the Regular ...

Страница 28: ...tic The condensation drying system uses cold water to dry the clothes Noise of water running during drying Cold water is required in the condensation drying process Normal operating characteristic The condensation drying system uses cold water to dry the clothes Washer Dryer does not work does not turn on The ON OFF button has not been pressed Press the ON OFF button for approximately 2 seconds ST...

Страница 29: ...ycle it is normal to have some kind of accumulation of water in the Dispenser because during the centrifugation the water that is in the upper part of the Dispenser may fall remaining in it until the next wash This feature does not shorten the life of the product It does not fill No water will enter It takes too much time to fill The Washer Dryer works at a very low water level to save water and e...

Страница 30: ...te the pieces of clothes automatically In a next use you can put more pieces to facilitate this stage of accommodation of the clothes Water leakage Water inlet or outlet hose is not connected properly to the product Check the water inlet and or outlet hose connections pages 24 and 25 Cross threaded lid for the Buttons Catch Compartment Turn the compartment lid clockwise until you feel the end of t...

Страница 31: ...5E2 Door is open Please close the door Your Washer Dryer door is open or not closed properly Make sure your Washer Dryer door is completely closed F8E1 There is no water check the tap Water shortage Make sure water is coming out of the tap F9E1 No water comes out check the outlet hose Water outlet hose is installed above 1 20 m Folded water outlet hose Air inside the water drainage system Review t...

Страница 32: ...dieran afectar el plazo de reparación del producto garantizado El Beneficiario Titular de Garantía podrá ceder la misma junto al producto garantizado durante el término de su vigencia este caso el Garante sólo reconocerá al nuevo Beneficiario de ella el tiempo de vigencia pendiente La validez y vigencia de la Garantía están sujetas a que el producto garantizado se destine a un uso exclusivamente d...

Страница 33: ...henaid_cam whirlpool com Consulte también nuestros sitios web www whirlpool ca com y www kitchenaid ca com EL SALVADOR Garante Whirlpool El Salvador S A de C V Dirección Calle Alegría y Boulevard Santa Elena Edificio Interalia Nivel 2 Anti guo Cuscatlán San Salvador El Salvador Comuníquese a línea telefónica 503 22119002 Horarios de atención Llámenos de lunes a viernes de 8 00 a m a 6 00 p m y sáb...

Страница 34: ...ing on the date repair claim is received except for any occasional delay in spare part shipping whenever such spare parts must be brought from overseas or in the event of a lack of supply and or existence of such spare parts for reasons beyond Warrantor s control and in the event an applicable local regulation exists the term stipulated therein shall apply In any case Beneficiary Holder will be ti...

Страница 35: ...aid com ec COSTA RICA Please check the Guarantor details For any questions regarding official Distribu tors and or their contact details please use the contact information below For Whirlpool branded products call San José on 4000 1423 via the national toll free number 8000 571023 For KitchenAid branded products contact the national toll free N 08000 571029 Opening Hours Call us Monday to Friday f...

Страница 36: ... le temps restant à la garantie au nouveau bénéficiaire La garantie fournie par la présente n est valide et efficace que dans la mesure où le produit sous garantie est utilisé dans un domicile en respectant les autres conditions indiquées par ce certificat et sous des conditions normales respectant les spécifications et les conditions d utilisation du manuel d utilisation dans lequel ce certificat...

Страница 37: ...ta Elena Edificio Interalia Nivel 2 Anti guo Cuscatlán San Salvador El Salvador Tél 503 22119002 Heures d ouverture Appeler du lundi au vendredi de 8 h à 18 h et le samedi de 8 h à 14 h Courriel contactoelsalvador whirlpool com kitchenaid_cam whirlpool com Visitez aussi nos sites Web www whirlpool ca com et www kitchenaid ca com GUATEMALA Garant Whirlpool GUATEMALA S A Adresse 18 Calle 24 69 Zona ...

Страница 38: ...ón Modelo Serie N Ciudad y País de compra Fecha de compra Factura N Fecha de entrega Marca Identification of the warranted product Name of purchaser beneficiary of warranty Identity Product Name of distributor Store Product Address Phone number Model Serial Number City and Country of purchase Purchase Date Invoice Number Delivery Date Brand ...

Страница 39: ...m de l acheteur bénéficiaire de la garantie Identification du produit Nom du distributeur de la boutique Produit Adresse numéro de téléphone Modèle Numéro de série Ville et pays d achat Date d achat Numéro de facture Date de livraison Marque ...

Страница 40: ...W11479674A 2020 All rights reserved 08 20 ...

Отзывы: