12
Washer leaks
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Check the following:
Are the fill hoses tight? Are the fill hose washers
properly seated? Is the drain hose clamp properly
installed? See the Installation Instructions.
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Is the sink or drain clogged?
Sink and standpipe must be able to handle 17 gallons
(64 L) of water per minute.
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Is water deflecting off the tub ring or the load?
Center the tub before starting the washer.
The wash load should be balanced and not overloaded.
The fill or spray rinses can deflect off the load.
The washer must be level. The front feet should be
properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See the Installation
Instructions.
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Check household plumbing for leaks.
Washer basket is crooked
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Was the washer basket pulled forward during
loading?
The wash load should be balanced and not overloaded.
Push the basket to the center before starting wash.
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Is the load balanced and the washer level?
The wash load should be balanced and not overloaded.
The washer must be level. The front feet should be
properly installed and the nuts tightened. Reset the rear
leveling legs (if needed). See the Installation
Instructions.
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The washer basket moves while washing.
This is normal.
Agitator operation
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The top of the agitator is loose, or moves in only one
direction.
This is normal.
Dispensers clogged or bleach leaking
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Did you follow the manufacturer’s directions when
adding detergent and fabric softener to the
dispensers?
Measure detergent and fabric softener. Carefully pour
into the dispensers. Wipe up all spills.
Dilute fabric softener in the fabric softener dispenser.
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Did you put powdered or color-safe bleach in the
liquid chlorine bleach dispenser?
Add powdered or liquid color-safe bleach directly to the
basket. Do not use the chlorine bleach dispenser for
color-safe bleach.
Load too wet
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Did you use the right cycle for the load being
washed?
Select a cycle with a higher spin speed (if available).
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Did you use a cold rinse?
Cold rinses leave loads wetter than warm rinses. This is
normal.
Residue or lint on load
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Did you sort properly?
Sort lint givers (towels, chenille) from lint takers
(corduroy, synthetics). Also sort by color.
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Did you overload the machine?
The wash load must be balanced and not overloaded.
Lint can be trapped in the load if overloaded. Wash
smaller loads.
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Check the following:
Was paper or tissue left in pockets?
Did you use enough detergent? Follow manufacturer’s
directions. Use enough detergent to hold the lint in the
water.
Is your water colder than 70°F (21°C)? Wash water
colder than 70°F (21°C) may not completely dissolve the
detergent.
Stains on load
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Did you follow the manufacturer’s directions when
adding detergent and fabric softener?
Measure detergent and fabric softener. Use enough
detergent to remove soil and hold it in suspension.
Dilute fabric softener and add to rinse portion of cycle
only. Do not drip fabric softener on clothes.
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Is there above average iron (rust) in water?
You may need to install an iron filter.
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Did you properly sort the load?
Sort dark clothes from whites and lights.
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Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it
stops.
