Weston Brands, LLC warrants to the ORIGINAL RETAIL PURCHASER of this product that if operated in accordance
with the printed instruction accompanying it, then for a period of 2 years from the date of purchase, the product shall be
free from defects in material and workmanship.
The Warranty Card, along with a copy of the original receipt, must be received by Weston Brands, LLC within 30 days
from purchase date for the warranty to apply. Failure to send the completely filled out Warranty Card, along with a copy of
the original receipt, will void the warranty.
The product must be delivered to or shipped freight prepaid to Weston Brands, LLC for warranty services, in either
its original packaging or similar packaging affording an equal degree of protection. Damage due to shipping is not the
responsibility of the company. Weston Brands, LLC charges a $35.00 per hour bench charge.
NOTE:
No repairs will
be started without the authorization of the customer. The return shipping cost to the customer will be added to the repair
invoice.
Prior to returning the product for Warranty Repair, the product must be thoroughly cleaned and free from any food
particles or other debris. Failure of the purchaser to comply with this standard will result in the unit being returned without
repair. In some cases, a $50 cleaning surcharge may apply.
Weston Brands, LLC will repair (or at its discretion, replace) the product free of charge, if in the judgment of the
company, it has been proven to be defective as to seller’s labor and material, within the warranty period.
New or rebuilt replacements for factory defective parts will be supplied for two (2) year from the date of purchase.
Replacement parts are warranted for the remainder of the original warranty period.
For non-warranty repairs, contact Weston Brands, LLC’s Customer Service at 1-800-814-4895 M-F 8am-5pm ET
(outside of the United States 1-216-901-6801) to obtain a Return Merchandise Authorization Number (RMA Number).
Weston Brands, LLC will refuse all returns that do not contain this number.
DO NOT RETURN THE UNIT WITHOUT
PROPER AUTHORIZATION FROM WESTON BRANDS, LLC.
LIMITATIONS:
The warranty is void if the product is used for any purpose other than that for which it is designed.
The product must not have been previously altered, repaired, or serviced by anyone else other than Weston Brands,
LLC. If applicable, the serial number must not have been altered or removed. The product must not have been subjected
to accident in transit or while in the customer’s possession, misused, abused, or operated contrary to the instructions
contained in the instruction manual. This includes failure caused by neglect of reasonable and necessary maintenance,
improper line voltage and acts of nature. This warranty is not transferable and applies only to U.S. and Canadian sales.
Except to the extent prohibited by applicable law, no other warranties whether expressed or implied, including
warranty merchantability and fitness for a particular purpose, shall apply to this product. Under no circumstances shall
Weston Brands, LLC be liable for consequential damages sustained in connection with said product and Weston Brands,
LLC neither assumes nor authorizes any representative or other person to assume for it any obligation or liability other than
such as is expressly set forth herein. Any applicable implied warranties are also limited to the two (2) year period of the
limited warranty.
This warranty covers only the product and its specific parts, not the food or other products processed in it. Weston is
not responsible for missing or damaged parts on discounted/clearance, resale or final sale items where the seller may not
be able to guarantee full functionality or completeness of the unit.
WESTON WARRANTY INFORMATION
SAVE THIS WARRANTY INFORMATION FOR YOUR RECORDS!
18
