Westinghouse WBRC 140F Series, Инструкции по установке и запуску

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68
WHL-015 REV. 1.13.17
PART 13 – TROUBLESHOOTING
TROUBLESHOOTING CHART
PROBLEM POSSIBLE CAUSES POSSIBLE REMEDIES
No electrical power to the
appliance
1. Is the plug on the power supply cord unplugged
from the electrical outlet?
2. Is electrical panel’s 10 Amp circuit breaker
tripped?
3. Is the fuse on the circuit board good?
4. Is there a power outage to the home?
1. Reset the plug.
2. Reset the circuit breaker.
3. If the display panel is blank, unplug the unit or
contact an authorized service technician.
4. Contact the power company.
No water available when a
faucet is opened
1. Is the water supply valve shut off at the meter
(do cold water faucets work)?
2. Is the water supply valve near the unit open?
3. Is the water pipe frozen?
4. Is an error code flashing on the display panel
(leak detected)?
1. Open the closed supply valve.
2. Open the water supply valve.
3. Turn OFF the unit, close all water valves and the
gas valve. Contact an authorized service
technician.
4. Refer to error code information and contact an
authorized service technician.
Hot water is not available
when the faucet is opened.
1. Does the appliance have power (plugged in)?
2. Is the appliance turned ON?
3. Is an error code flashing on the display panel?
4. Is the gas supply valve open or shut off at the
meter (do other gas devices work)?
1. Restore electrical power to the unit.
2. Press and hold the
Power button to turn the unit
ON.
3. Refer to the Diagnostic and Error Codes section
in this manual.
4. Open the gas supply valve.
The water temperature is
not hot enough or turns
cold during use.
1. Is the faucet open enough to draw at least 0.6
gallons (2.3L) per minute through the appliance?
2. Is an error code flashing on the display panel?
3. Is the outlet water temperature set too low?
1. Open the faucet to allow more water flow.
2. Refer to the Diagnostic and Error Codes section
in this manual.
3. Adjust the outlet water temperature (refer to the
procedure in this manual).
It takes a long time before
hot water flows from the
faucet.
Is the faucet some distance from the appliance?
a. Allow time for the cold water already in the pipes
to flow from the faucet.
b. Have recirculation valves and/or plumbing return
line(s) installed and program the unit for
recirculation mode.
The water is not hot
enough.
Is the water temperature set too low? Adjust the temperature setting.
The water at the faucet is
too hot.
Is the water temperature set too high? Adjust the temperature setting.
A fan can be heard even
when the unit is not
operating.
1. The fan continues to operate after the burner
shuts off to clear the exhaust vent of combustion
gases.
2. The fan may run to help prevent freezing.
1. This is normal operation
– no action is required.
2. Protect the appliance from freezing temperatures
or shut off and drain the unit.
White “smoke” can be seen
coming out of the exterior
exhaust gas vent.
Depending on the outside temperature, water
vapor can be produced as the exhaust is vented.
This is normal operation
– no action is required.
Table 33
– Troubleshooting Chart
DIAGNOSTICS AND SUGGESTED CORRECTIVE ACTIONS
The appliance control is able to record information about the appliance
’s condition at the time of the five previous faults or errors. This
information is available to view in the Installer Mode under the History screen.
The following screens may be displayed when reviewing the appliance history. The table below also includes diagnostic information and
possible corrective actions.
Display Condition Diagnostic Possible Corrective Actions
Nothing appears on
the display control
panel but the blower
runs at full speed
Control is not
receiving power
Check wiring for short circuit or
incorrect wiring
Correct wiring per wiring diagram including
connection of transformer to the control
Check transformer connection to the
control per wiring diagram. Check for
12V output of transformer
Replace transformer if it is receiving 120V, but
not outputting 12 VAC