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VHF-UHF Bi-Directional Amplifier Installation and Users Guide
Preface: Customer Assistance
WESTELL.COM
1-800-377-8766
Page Preface-v
Customer Assistance
Pre-sales Support
Westell offers pre-sales technical support from 9 a.m. to 5 p.m. Eastern time, Monday
- Friday. Representatives are standing by to assist with customer account information
and product ordering and answer questions regarding Westell products and solutions.
Phone number: 800-377-8766, option 1
Before you call or email
Before you contact Westell for assistance, please have the following information
available:
The versions of hardware and software you are currently running
What happened and what you were doing when the problem occurred
How you tried to solve the problem
Email Technical Support
Email support is available. To contact Technical Support, send email to:
Telephone Technical Support
Telephone technical support is available to Westell customers or partners who have
not been able to resolve their technical issue by using our online services.
Phone number: 800-377-8766, option 2, then option 3
Normal Business Hours: 8:30 a.m. to 6 p.m. Eastern time Monday through Friday
Product Documentation
You can also access and view the most current versions of Westell product
documentation on our Web site at: