Generator runs but does
not support all electrical
devices connected.
1. Generator is overloaded.
1. Turn off and unplug all electrical devices.
Wait 5 minutes, then press the circuit breaker
to reset. Reduce load as necessary, then plug
devices back in one by one.
2. Short circuit in one of the
devices.
2. Try disconnecting any faulty or short circuited
electrical loads.
3. Air filter is dirty
3. Clean or replace the air filter element. Refer
to "Inspecting / Cleaning The Air Filter" on page
29.
Engine is “Hunting” dur-
ing operation
(Engine RPM is fluctuat-
ing).
1. The fuel isn’t running
through the fuel valve
1. Check if the fuel is properly and consistently
going through the fuel valve
2. The air filter is clogged.
2. Check for any blockage in the air filter. Check
and clean the air filter as necessary.
3. The muffler or spark
arrestor is blocked.
3. Check if the spark arrestor is blocked. Clean
with metal brush as necessary.
4. There is gunk in the
carburetor preventing a
consistent fuel/air mixture.
4. Use "gunk remover" spray on the carburetor
jets.
Remote start does not
work.
1. Battery is disconnected.
1. Connect battery. See section “CONNECT THE BAT-
TERY” on p. 16.
2. Remote batteries drained.
2. Replace batteries. The remote takes 2 CR2016 batter-
ies.
3. Remote has not been paired
with the generator.
3. Pair the remote with the generator. See section “USING
THE REMOTE-START FUNCTION” on p. 20.
4. Generator is in sleep mode.
4. Put the generator in standby mode. See section
“STANDBY MODE” on p. 21.
5. Out of range.
5. You must be within 164 ft (50 m) of the generator for
the signal to work properly. The signal may be weaker if
the batteries are old.
6. Engine switch is not set to ON. 6. Set engine switch to ON.
7. Defective remote.
7. Contact customer service at
1-800-232-1195
for as-
sistance.
8. Defective receiver.
8. Contact customer service at
1-800-232-1195
for as-
sistance.
TROUBLESHOOTING GUIDE
WARNING!
Stop using the generator immediately if any of the following problems occur or risk serious
personal injury. If you have any questions, please contact customer service at
1-800-232-1195
(M-F 8-5 CST),
or email
.
36
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