48
© Well Straler all rights reserved
15
Warranty
The warranty applies solely to any construction defect in appliances installed by an
approved professional. The warranty is valid for two years starting from the date of delivery
and is limited to the simple replacement of parts recognised as defective by our technical
service, excluding any compensation or interest. The costs of removal and labour costs are
borne by the consumer. The warranty is voided if the appliance:
◼
Has been poorly maintained
◼
Has been used wrongly
◼
Has been damaged by an accident or disaster
◼
Has been repaired by unauthorised persons.
The warranty does not extend to the following:
◼
Replacement of fragile parts or parts that have come into contact with the fire
◼
Replacement glass.
Any complaints will be processed solely through the supplier. The appliance must be
checked for faults or damage when the packaging is opened. In the event of damage, the
appliance may not be installed. Well Straler is not liable for any extra costs if a damaged
appliance is installed anyway.
Technical intervention from the factory is limited to acting as an intermediary with
regard to the end customer should the seller or professional installer determine a
manufacturing defect within the warranty period. The seller or professional installer is in
charge of after-sales service and maintenance on behalf of its customers.
16
Decommissioning and disposal
1.
Close the gas shutoff valve.
2.
Disassemble the gas appliance.
3.
Dispose of different types of material according to current local legal requirements.