Troubleshooting
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23
6.
Troubleshooting
This chapter is about troubleshooting if the following
problems with the printer occur:
6.1 Fuses
A
B
Figure 19
Fuses
A
Upper fuse:
5 x 20 mm 10 A / Slow
→
Control printer
B
Lower fuse:
5 x 20 mm 10 A / Slow
→
Power circuit of the
pre-heating and of the fixation unit
The lower fuse is for the power circuit of the pre-
heating and for the fixation unit. If this fuse fails, nei-
ther of the heaters will work.
The upper fuse is for the control of the printer. If the
control is not working, the printer cannot be switched
on.
This device is subject to special conditions regarding
its connection to the mains supply (EU Member
States).
The supply impedance at the point of connection to
the public electricity supply must not exceed (0.14 +
i 0.09) Ohm.
In all other cases, consult the power supply com-
pany before connecting the device to the public sup-
ply system.
6.2 Overheating
shutoff
During long operation, the device may be shutoff to
save it from overheating.
The error LED is lit. If pressing the button
Test
does
not lead to an intake of a MultiCard, leave the device
on for 10 - 15 minutes for cooling down and press
the button
Test
again. The stored printing jobs will
be processed.
6.3 Remedy
for
jamming
Occasionally, jamming of MultiCards can occur dur-
ing a printout.
Jamming can occur in the following areas:
•
Input area
•
Toner cartridge area
•
Output area
Normally, jamming occurs in the following cases:
•
A MultiCard strip has not been loaded or trans-
ported properly.
•
The cover was opened during printing.
•
In the input area was a deficient or an incomplete
MultiCard strip.
Remove the accumulated MultiCard and
follow the instructions on the following
pages. If it is not clear where the problem
was, look at first in the area of the toner
cartridge.
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