TROUBLESHOOTING GUIDE
Problem
Possible solution
the steamer does not heat up
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Check main plug is inserted correctly.
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Check power supply.
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Check power button.
The steamer does not produce
steam
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Check the water level and the water tank inlet cover is
properly covered.
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Press the steam activation button harder.
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Hold the steamer in an upright position.
Water spills from the water tank
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Make sure water is not over the MAXIMUM level.
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Make sure water tank inlet cover is properly closed.
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Always use the steamer in an upright position as per the
operating instructions.
The steamer is producing a loud
humming or pumping sound
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Check water level; if there is no water or it is low , refill the
water tank.
The steamer does not seem to be
removing creases easily
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Hold the steamer in an upright position and stretch the
fabric downward to ensure best results.
Unsure when to use the fabric
brush
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Use when steaming is to directly touch the fabric.
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When steaming delicate fabric, such as silk to reduce the
risk of water dripping onto the garment while steaming.
Avoiding discolouring of metal
accessories on the garment
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Do not directly hover the garment steamer over the metal
accessories.
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Use caution and steam around the metal accessories.
ENVIRONMENT
CAUTION:
Do not dispose of this product as it has with other household products. There is a separation of this
waste product into communities, you will need to inform your local authorities about the places where
you can return this product. In fact, electrical and electronic products contain hazardous substances that
have harmful effects on the environment or human health and should be recycled. The symbol here indicates
that electrical and electronic equipment should be chosen carefully, a wheeled waste container is marked with a
cross.
Adeva SAS / H.Koenig Europe - 8 rue Marc Seguin - 77290 Mitry Mory – France
www.hkoenig.com - [email protected] - [email protected] - Tél: +33 1 64 67 00 05