LED indicator
The LED indicator shows power and operation states
of the headset.
To check battery level
,
briefly press power button when
the unit is turned on:
Green
Yellow
Red, blinking
Good > 50%
Fair > 10% and < 50%
Low < 10%
(needs charging!)
Indication
Light blue (1s flash)
Purple, blinking
Red/blue alternating
Red, blinking
Red, steady
Green, steady
State
Headset is powered ON/OFF
(toggle)
Assistive function active
Bluetooth pairing mode
Disconnected from paired
Bluetooth device, or battery low
Charging
Battery fully charged
LED Indication
L
BeHear-Access-QS-EN-Ver03+
Issue
Grayed-out Home menu
in the BeHear app
Hearing interruptions
Not loud enough
Bluetooth disconnects
often
Battery drains too fast
Unexpected headset
behavior
Suggestion
Headset is not connected
properly. Review section
“Connect to the Phone”.
Turn off phone tones (touch
sounds, keyboard taps,
notifications).
In the app Home section use
the
button to access the
sound tuning options.
When within range (30 ft/10 m)
place Bluetooth device on right
side of your body.
Contact our support team.
Reset the headset by
connecting it to the charger.
Troubleshooting
M
Video Tutorials:
https://bit.ly/
bhaccess
-video
www.WearAndHear.com
U.S. & Canada:
(888) 215 0620 (toll free)
Elsewhere:
8