Fragrance Dosing, Type DUFTDOS-DS
Index: 01
Date modified: 20.09.2017
BA no.: BA DW 015-01 Duftdos-DS EN 14168-21659.docx
Page 5 of 28
Warranty
All devices and systems of the Co. WDT are manufactured using state-of-the-art manufacturing methods and
are subject to a comprehensive quality control. However, should there be a reason for complaint, any
compensation claims shall be directed to the company WDT in accordance with the general terms and
conditions of warranty (see below).
General terms and conditions of warranty
The Co. WDT assumes a 2-year warranty, starting with the commissioning, up to 27 months after delivery;
subject to correct installation and commissioning with a completed and signed commissioning protocol.
Exempt from this are wear parts such as gaskets, hoses, membranes, dosing screws, electrodes, roller
supports and other parts that are subject to mechanical or chemical wear and tear. For these we assume a
warranty of 1/2 year.
Our merchandise management programme requires an invoice for each delivery (including warranty services).
When returning a defective component, upon review you will receive a corresponding credit, if applicable.
We request a return within 14 days.
The costs for subsequent damages and for the processing of warranty claims are excluded.
There are no warranty claims for damages caused by frost, water and electrical overvoltage or by improper
handling.
Tip!
For the safeguarding of any warranty claims, please send the completed commissioning
protocol together with the defective component to WDT. Without the commissioning
protocol, we reserve the right to assert a warranty regulation.
ATTENTION!
Modifications to the device are prohibited. Modifications to the device are prohibited.
In the event of any modification being made to the device the warranty and product
liability will expire!
Further information
Further information about special topics, e.g., description of the operating parameters, and additional support
is available from your specialist supplier.
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