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Chapter 7:
Troubleshooting and Reconfiguring
This chapter explains how to troubleshoot and reconfigure the controller.
When There is a Problem
The controller is only one part of your control system. Often, what appears to be a problem with the
controller is really a problem with other equipment, so check these things first:
• The controller is installed correctly. (See the Installation chapter.)
• Sensors, such as thermocouples and RTDs, are installed correctly and working.
NOTE!
If you suspect your controller has been damaged, do not attempt to repair it
yourself, or you may void the warranty.
If the troubleshooting procedures in this chapter do not solve your system’s problems, call
Application Engineering for additional troubleshooting help. If you need to return the unit to Watlow
for testing and repair, Customer Service will issue you an RMA number. See Return Material
Authorization (RMA) on page 3.
CAUTION!
Before trying to troubleshoot a problem by replacing your controller with
another one, first check the installation. If you have shorted sensor inputs to high
voltage lines or a transformer is shorted out, and you replace the controller, you will risk
damage to the new controller.
If you are certain the installation is correct, you can try replacing the controller. If the second unit
works correctly, then the problem is specific to the controller you replaced.
Troubleshooting the Controller
A problem may be indicated by one or more of several types of symptoms:
• A process alarm
• A failed sensor alarm
• A system alarm
• Unexpected or undesired behavior
The following sections list symptoms in each of these categories and suggest possible causes and
corrective actions.
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