The unit must only be used for a potable water
source and with cold water (with a temperature
range between 2 and 38°C).
Water Filters Australia Pty Ltd (WFA) warrants
to you, the first person who has purchased and
used the unit (“you”) that this unit is free from
defects due to faulty material and workmanship
in accordance with the conditions set out in this
document.This warranty is provided to you in
addition to your rights at law, including but not
limited to your rights under the Trade Practices
Act 1074 (Cth) and applicable legislation in your
Australian State or Territory.
WHAT THIS WARRANTY COVERS:
This warranty covers defects due to faulty
material and workmanship of the unit supplied
to you:
• For a period of 1 year from the date of
purchase in respect of the entire unit,
excluding the Replaceable Elements.The
Replaceable Elements are consumable
components and all parts of the unit which
can be replaced including but not limited
to the filter or water treatment cartridge if
there is a defect in the filter or cartridge.This
does not include the replacement of the filter
or cartridge to extend the life of the filter or
cartridge. The life of the filter cartridge is
affected by water quality, usage and water
pressure.The warranty only extends to the
original purchaser of the unit.
WHAT THIS WARRANTY DOES NOT COVER:
This warranty does not cover the unit or a
Replaceable Element of the unit where:
• The defect, fault or failure is attributable, or
substantially attributable to misuse, abuse,
accident, misapplication, neglect, freezing,
oxidizing agents (including but not limited to
chlorine, ozone, chloramines and other related
components) or act of God;
• The unit has been in conditions which do
not conform to the recommended design
guidelines or has been operated in a manner
which is contrary to WFA’s printed instructions;
• The unit has not been installed in accordance
with WFA’s printed instructions and has
not been installed in compliance with all
applicable laws, regulations and industry
standards;
• The unit has not been used in accordance with
the manufacturer’s instructions;
• The unit does not meet the conditions for
use described in the Owners Manual or
Performance Data Sheet for this unit
• You use accessories or components which do
not meet WFA’s specifications as set out in the
Owners Manual;
• The defect, fault or failure is due to normal
wear and tear;
• The defect, fault or failure has occurred where
the unit has been used reasonably or has
reached its serviceable life;
• The serial or model number label of the unit is
removed or defaced;
• The unit is serviced, modified, altered or
repaired by an unauthorized or unqualified
person.
HOW TO MAKE A CLAIM UNDER THIS
WARRANTY:
To make a claim under this warranty you must
contact WFA within 21days of the defect, fault
or failure occurring. WFA Warranty Contact
number is 1300 785 355. At the time of repair or
replacement under your warranty claim you must
provide to WFA:
• Proof that you purchased the unit from
an authorized retailer or dealer within the
warranty time; and
• A copy of a certificate which certifies that
the unit was installed in compliance with
our printed installation instructions and all
applicable laws, regulations and industry
standards. WFA will only pay for repair or
replacement upon receipt of proof of your
purchase showing the date of purchase.
WARRANTY
