Problem solving guide
120
Cancel with fault code
If a programme is cancelled and a fault code appears, e.g.
Fault XXX
(where XXX repres-
ents a number), there could be a serious technical fault.
In the event of a programme being cancelled and a fault code being shown:
Switch the washer-disinfector off using the
button.
Wait approximately 10 seconds before switching the machine on again with the
but-
ton.
Acknowledge the fault code by entering your PIN code.
Start the previously selected programme again.
If the same message appears again:
Make a note of the error message.
Switch the washer-disinfector off using the
button.
Contact the W&H Customer Service Department.
Please also read the notes regarding the following fault codes.
Problem
Cause and remedy
Fault 403-405
A programme has been cancelled because water intake by
the machine was insufficient or severely restricted.
Open the stopcocks fully.
Follow the additional information given in the
Check wa-
ter inlet
message.
Fault 406–408
A programme was cancelled because the water flow rate is
insufficient.
Check whether the stopcocks are fully opened.
Please refer to the information regarding minimum flow
pressure in “Connection to the water supply” and “Tech-
nical data”.
Check the filters in the water supply.
In this instance, please contact the W&H Customer Ser-
vice Department for advice.
Fault 412–414
A programme was cancelled because the water flow rate is
too high.
Refer to the information regarding recommended max-
imum flow pressure and maximum permissible static wa-
ter pressure in “Connection to the water supply” and
“Technical data”.
In this instance, please contact the W&H Customer Ser-
vice Department for advice.
Fault 432
The door was opened using the emergency release.
See “Opening the door using the emergency release”.
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