User’s Guide SURFOX MINI
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12
Warranty and service
Warranty and service
A) Warranty policy
All
WALTER
SURFOX cleaning systems and accessories are
inspected and tested before shipment and are warranted to
be free from any defect in material and faulty workmanship.
Should any malfunction occur within six (6) months from the
date of original purchase, return the complete system prepaid
with proof of purchase, to the nearest
WALTER
Factory or
Authorized Service Center. If an examination shows that the
malfunction was caused by defective material or faulty
workmanship,
WALTER
will repair (or at our option, replace
the unit) without charge. This warranty does not apply when;
normal maintenance is required, repairs or replacements have
been made or were attempted by anyone other than
WALTER
authorized service personnel, and does not cover
any damage caused by accidents, modifications, use of
improper accessories, abuse or misuse, which also includes
overloading the tool beyond its rated capacity as well as its
continued use after partial failure. No other warranty, written
or verbal, is authorized.
In no event shall
WALTER
be liable for any indirect, incidental
or consequential damages from the sale of the product.
This disclaimer applies both during and after the term of
this warranty.
This warranty gives you specific rights. The provisions
contained in this warranty are not intended to limit, modify,
take away from, disclaim or exclude any warranties set forth in
any Provincial or State legislation. To the extent required by
law, the provisions in any Provincial, State or Federal legisla-
tion with respect to warranties take precedence over the
provisions in this warranty.
B) Repair and service
When shipping:
• Remove the SURFOX electrolyte solution cartridge from
the wand and drain the wand
• Use original shipping case
• Use sufficient packing
• Ship on a small pallet
• Give detailed description of the problem as well as
company name, address, phone and fax numbers and
contact person.
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