124
wallaceperimetersecurity.com
Phone: 866.300.1110
SMARTDC CONTROLLER TROUBLESHOOTING
Table 11. SmartDC Controller - Troubleshooting
Table 11. SmartDC Controller - Troubleshooting
Ref.
No�
Display
Description
Possible Causes
Solutions
Condition
Alert, Error or Fault
6
HYSECURITY
BAD POWER
Critically low 24V supply
power. This message can
occur only on initial start
up if power is critically
low.
DC power is below 14V –
no control functions will be
allowed at all.
1.
No AC Power. See item 3
above.
2.
Wiring/Connector
problem – check all
connections. Clean or
repair as required.
3.
Check battery condition.
4. SmartDC Controller
charger failure – check
charger voltage and
replace SmartDC
Controller.
5.
Transformer failure –
replace Transformer.
7
No display. LED
blinking.
SmartDC Controller is
receiving power, but
battery voltage is very
low.
Several possible causes:
-
The AC power has
been shut off from the
operator for too long
and the batteries are
drained.
-
Wiring problem.
-
Batteries no longer
hold a charge.
-
Bad SmartDC
Controller.
-
Bad transformer.
1.
No AC power. See item 3
above.
2.
Wiring/Connector
problem – check all
connections. Clean or
repair as needed.
3.
Check battery condition.
4. SmartDC Controller
charger failure – check
charger voltage and
replace SmartDC
Controller.
5.
Transformer failure –
replace transformer.
8
HYSECURITY
LOADER
The SmartDC Controller
cannot locate the
system software or
software is being loaded
into the SmartDC
Controller.
There is no software loaded
on the SmartDC Controller
or software is currently
being loaded.
Load the latest software
version (H5.XX) using S.T.A.R.T.
with a download cable
(preferably USB) or wait for
software to finish loading.
9
ALERT 1
FORCE OPEN
Gate forced open.
The gate has been forced
open from a full closed
limit and is being prevented
from re-closing. Must be
enabled in User Menu.
Will self-clear after an open or
close input.
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