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What to do if?
ENG
11. What to do if?
Problem
Possible causes
Corrective action
LED “learn“ flashes
irregularly and
LED “send“ lights
permanently or
flashes slowly.
Module is in normal
operation.
X
You mustn't do anything. No error
has occurred.
“learn“ LED and
“send“ LED are flash-
ing.
Maximum number
of saved devices has
been reached.
X
Unteach saved devices and teach
in the desired device, see chap-
ter 9.1 “Teaching in and unteaching
wireless transmitters“, page 37
“learn“ LED and
“send“ LED are per-
manently lit.
Software function is
defective.
X
Disconnect the module from the
power supply for a few seconds.
Module does not
respond to inputs.
Software function is
defective.
X
Disconnect the module from the
power supply for a few seconds.
Faulty communication
of the module over a
prolonged period.
Software function is
defective.
X
Perform a reset, see chapter 10
“Performing a reset“, page 39.
Luminaire reacts dif-
ferently from what is
expected after opera-
tion on the wireless
transmitter.
For 2-channel wireless
transmitters: Cover of
the wireless transmit-
ter was mounted the
wrong way around.
X
Rotate the cover of the wireless
transmitter by 180°.
Luminaire is lit too
brightly in background
lighting.
Dimming value of
background lighting
was set too high.
X
Reset the desired background
lighting at the lowest possible
brightness in the room, see chap-
The connecting cable
is damaged.
Mechanical impact on
the connecting cable.
X
Disconnect a damaged con-
necting cable immediately from
the power supply and replace it
with a cable which can only be
obtained from the manufacturer.
If you want to make use of our service, our service team can be reached at:
Service Hotline: +49 (0) 77 20 / 6 01 - 170
Service e-mail: [email protected]
Tab. 3: What to do if?
Содержание TALK Bluetooth
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