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15. SOLUTIONS FOR TROUBLESHOOTING
13
C
USTOMER
S
ERVICE
1. The controller doesn´t start at
the programmed running times.
2. When connecting the battery
the controller doesn´t start up.
3. The solenoids doesn´t work
properly.
4. The MASTER VALVE or PUMP
doesn´t start
5. The running time is different
from the one in the programs.
Make sure that the WATER DAYS and RUN TIMES are sellected.
Make sure that the PAUSE and JUMP modes are unsellected.
Make sure that the power in ON.
Make sure that the cable or the positive or negative poles are not broken.
Make sure you are using 24Vac solenoids.
Make sure the wires are properly connected.
The distance in between the controller and the solenoids must not be more than 300
meters. Check the technical especifications of the solenoids that you are using or ask
our tech-department.
Make sure the solenoids are clean in the inside and that water going through the
solenoids has been previously filtered on a 120 micron screen.
Make sure the PUMP mode has sellected ON every station that you want the MV to be
running at the same time.
Make sure that the WATER BUDGET is not different from 100%.