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Troubleshooting

174

Back to Contents

VDP650 Administrator and Provisioning Manual

C

H A P T E R

  6

T

ROUBLESHOOTING

If you have difficulty with your VDP650 4-Line base station, please try the suggestions 
below.

Common Troubleshooting Procedures

Follow these procedures to resolve common issues. For more troubleshooting information, 
see the user‘s manual for your product.

The DECT handset doesn't register. "Registration failed" appears on the screen.

Ensure the handset is fully charged and in the charger. Remove and replace the 
handset in its charger before selecting 

Register

 on the VDP650.

Ensure the handset is not already registered to another base. If it has been 
registered to another base, deregister it.

The firmware upgrade or configuration update isn't working.

Before using the WebUI, ensure you have the latest version of your web browser 
installed. Some menus and controls in older browsers may operate differently than 
described in this manual.

Ensure you have specified the correct path to the firmware and configuration files 
on the 

SERVICING > Firmware Upgrade > Auto Upgrade

 page and the 

SERVICING > Provisioning

 page.

For customer service or product information, contact the person who installed your 
system. If your installer is unavailable, visit our website at 

businessphones.vtech.com

 or call 

1 (888) 370-2006

.

Содержание VDP650

Страница 1: ...VDP650 ErisTerminal SIP DECT 4 Line base station VDP650 Administrator and Provisioning Manual Rev 2 05 18...

Страница 2: ...Configuration Using the Phone Menus 19 Viewing the Main Menu 20 Using the Status menu 20 Viewing Line status 22 Using the Admin Settings Menu 23 Using the Network Setting menu 24 Using the Security m...

Страница 3: ...ngs 52 Do Not Disturb 52 Call Forward 52 User Preferences 54 General User Settings 54 Handset Settings 54 Account Assignments 54 KeyLine Assignments 56 Repeater Mode 58 Handset Name 59 Server Applicat...

Страница 4: ...y 97 Passwords 97 Web Server 98 Trusted Servers 99 Trusted IP 100 Certificates 101 Device Certificate 101 Trusted Certificate 102 TR 069 Settings 103 System Logs 104 Syslog Settings 104 Network Trace...

Страница 5: ...ngs 145 log Module Log Settings 149 remoteDir Module Remote Directory Settings 150 web Module Web Settings 155 trusted_ip Module Trusted IP Settings 156 trusted_servers Module Trusted Server Settings...

Страница 6: ...6 VDP650 Administrator and Provisioning Manual...

Страница 7: ...tion with software version 1 0 0 7 or newer See Using the Status menu on page 20 for instructions on checking the software version on the VDP650 Please read this manual before installing the product P...

Страница 8: ...erop guides will recommend second party devices and settings along with VDP650 specific configurations for optimal performance with those services For the latest updates visit our website at businessp...

Страница 9: ...n Please read this guide before attempting to configure the VDP650 Some of the configuration tasks described in this chapter are duplicated in the Web User Interface WebUI described in the next chapte...

Страница 10: ...andsets Shared call usage held call pick up call barge in to conference on single SIP account among multiple users Power over Ethernet Handset locator 1 000 entry base directory with entries shared on...

Страница 11: ...al Quick Reference Guide The external features of the VDP650 4 Line base station and handset are described below VDP650 Use only Supplied Adapter RESET Antenna Wall mount slot on top Handset Locator p...

Страница 12: ...DP650 12 Back to Contents VDP650 Administrator and Provisioning Manual Messages LED Soft keys On back of handset Belt clip Speaker Headset jack For information about the handset call management keys s...

Страница 13: ...650 has DHCP enabled for automatic IP address assignment If no DHCP server is present you can assign a static IP to the VDP650 You can assign a static IP address using the VDP650 menu To assign a stat...

Страница 14: ...ebUI on page 33 The browser based interface is easy to navigate and best suited to configuring a large number of VDP650 settings at once The WebUI gives you access to every setting required for config...

Страница 15: ...call sharing operations like held call pick up and barge in conference among handset users can be achieved via KeyLine Assignments For more details see KeyLine Assignments on page 56 Each KeyLine numb...

Страница 16: ...16 Back to Contents VDP650 Administrator and Provisioning Manual Calls made on an account without assigning to any KeyLine number are considered to be private calls and will not be visible on the Call...

Страница 17: ...o L4 to to allow similar usage experience as a typical Key system By assigning each Line key to a KeyLine number as done with our factory setting the user can interact directly with shared calls and p...

Страница 18: ...Introducing the VDP650 18 Back to Contents VDP650 Administrator and Provisioning Manual...

Страница 19: ...tries Features set DND call forward settings and other calling features Status view the handset and base station network status account registration status and product information User settings allows...

Страница 20: ...the Status menu to verify network settings and begin troubleshooting if network problems or account registration issues affect operation You can also find the software version of the VDP650 on the Pr...

Страница 21: ...ess DNS server 2 IP address 2 Line Lines and registration status On the Line menu highlight and select the desired line to view detailed line status information Line status Registered Not registered A...

Страница 22: ...ists the available lines along with icons indicating each line s current registration status To view complete status information for a line On the Line menu press or to highlight the desired line and...

Страница 23: ...r the admin password and then press The default password is admin press the key to enable entering lower case letters The Admin settings are listed in Table 4 Table 4 Admin setting summary Setting Opt...

Страница 24: ...e Network setting menu appears 2 Press or to highlight the desired option and then press MENU SELECT DHCP Set static IP VLAN ID Others DNS and NTP servers To enable or disable DHCP 1 From the Network...

Страница 25: ...is enabled an error message appears briefly before returning you to the Network setting menu 2 On the Set static IP menu with IP Address highlighted press MENU SELECT 3 Enter the Static IP Address Pr...

Страница 26: ...r to highlight Gateway and then press MENU SELECT 9 Enter the Gateway Press to delete numbers Use the dial pad to enter numbers To add a period press the key 10 Press To set the VLAN ID for the VDP650...

Страница 27: ...to highlight VID and then press MENU SELECT 5 Enter the WAN VID The valid range is 0 to 4095 Use the dial pad to enter numbers Press to delete numbers 6 Press 7 On the VLAN ID menu press or to highli...

Страница 28: ...ter numbers 4 Press 5 On the Others menu press or to highlight DNS 2 and then press MENU SELECT 6 Enter the IP address for the secondary DNS server The VDP650 uses this server if the primary server do...

Страница 29: ...ess 4 Press or on the message Reboot Base to apply new Web Server settings Using the Provisioning menu Use the Provisioning menu to configure auto provisioning settings For more information about auto...

Страница 30: ...ers Press 1 0 and to enter symbols The period and symbols are available under the 0 key Use the dial pad to enter numbers The format of the URL must be RFC 1738 compliant as follows schema user passwo...

Страница 31: ...ts VDP650 Administrator and Provisioning Manual 7 Press 8 On the Provisioning menu press or to highlight Login PW and then press MENU SELECT 9 Enter the Login password Press to delete numbers Use the...

Страница 32: ...ng the handset PIN code To edit the PIN code 1 From the Admin Settings menu press to highlight Edit PIN code and then press SELECT The Enter old PIN screen appears 2 Enter the current PIN using the di...

Страница 33: ...contact lists and provisioning settings The WebUI is embedded in the VDP650 operating system When you access the WebUI you are accessing it on the device not on the Internet This chapter describes ho...

Страница 34: ...the VDP650 and handsets The information on the Status page matches the Status menu available on the VDP650 handset System Contacts SIP Account Management see page 39 Call Settings see page 52 User Pre...

Страница 35: ...he browser address bar and press ENTER on your computer keyboard The browser displays a window asking for your user name and password 5 For the user name enter admin For the password enter the default...

Страница 36: ...ar in the WebUI and their equivalent settings in the configuration file template You can use the configuration file template to create custom configuration files Configuration files can be hosted on a...

Страница 37: ...handsets Some of the information on the Status pages is also available on the Status menu available on the handset System Status The System Status page shows General information about your device inc...

Страница 38: ...g Manual Handset Status The handset status page shows the name and registration status of cordless handsets The page lists the maximum of 10 handsets even if fewer handsets are registered If you have...

Страница 39: ...lt values and ranges are listed there Setting Description Enable Account Enable or disable the SIP account Select to enable Account Label Enter the name that will appear on the VDP651 display when acc...

Страница 40: ...e server side will also update the settings on the VDP651 menu and WebUI Similarly changes made using the VDP651 or WebUI will update the settings on the server DTMF method Select the default DTMF tra...

Страница 41: ...playing of a secondary dial tone after the user enters the digit s specified or dials an external call prefix before the comma For instance 9 xxxxxxx means the secondary dial tone is played after the...

Страница 42: ...registrar server Server port Enter the port number that the registrar server will use Expiration Enter the desired registration expiry time in seconds Registration Freq secs Enter the desired registr...

Страница 43: ...riority 1 Select the desired caller ID source to be displayed on the incoming call screen From field RPID Remote Party ID or PAI P Asserted Identity header Source Priority 2 Select the lower priority...

Страница 44: ...a call if the previous codec fails Codec priority 7 Select the codec to be used seventh during a call if the previous codec fails Enable voice encryption SRTP Select to enable secure RTP for voice pa...

Страница 45: ...tion Local SIP port Enter the local SIP port Transport Select the SIP transport protocol TCP Transmission Control Protocol is the most reliable protocol and includes error checking and delivery valida...

Страница 46: ...Description Voicemail Enter the voicemail access code The code is dialed when the user selects a line from the Message menu DND ON Enter the Do Not Disturb ON access code DND OFF Enter the Do Not Dist...

Страница 47: ...inistrator and Provisioning Manual Anonymous Call Reject OFF Enter the Anonymous Call Reject OFF access code Anonymous Call ON Enter the Anonymous Call ON access code Anonymous Call OFF Enter the Anon...

Страница 48: ...n MWI subscription expiration Enter the MWI subscription expiry time in seconds for account x Ignore unsolicited MWI When selected unsolicited MWI notifications notifications in addition to or instead...

Страница 49: ...N server IP address or domain name Server port Enter the STUN server port Enable UDP Keep Alive Enables or disables UDP keep alives Keep alive packets are used to maintain connections established thro...

Страница 50: ...session timer minimum value in seconds for account x Maximum value secs Sets the session timer maximum value in seconds for account x Setting Description Fixed Enable fixed jitter buffer mode Fixed De...

Страница 51: ...tus Once enabled OPTIONS traffic should be sent whenever the account is registered OPTIONS traffic will occur periodically according to the keep alive interval Keep Alive interval secs Set the interva...

Страница 52: ...neral Call Settings Do Not Disturb Call Forward Setting Description Anonymous Call Reject Enables or disables rejecting calls indicated as Anonymous Enable Anonymous Call Enables or disables outgoing...

Страница 53: ...umber of calls configured for account x Call Waiting Off is selected Target Number Enter a number to which calls will be forwarded when Call Forward Busy is enabled Enable Call Forward No Answer Enabl...

Страница 54: ...isted there Handset Settings The Handset Settings allow you to configure account assignments and names for the cordless handsets that are registered to the base station For more information on registe...

Страница 55: ...ed any unique handset names yet then the default name of HANDSET appears On the Account Assignments table you can select which accounts will be available for both incoming and outgoing calls on each h...

Страница 56: ...sessions are supported across all handsets and desksets you should only configure a maximum of four KeyLine assignments The factory default is set to Account 1 for Keyline 1 to 4 To enable a Key Syst...

Страница 57: ...igured in the WebUI KeyLine Assignments The factory default configuration to enable a Key System experience is L1 Type KeyLine L1 Value Index 1 L2 Type KeyLine L2 Value Index 2 L3 Type KeyLine L3 Valu...

Страница 58: ...e page you can enable a repeater such as the VSP605 Range Extender to be registered to the base station Setting Description Enable Repeater Mode Select this check box to enable a repeater to be regist...

Страница 59: ...cation to take control of the display when an event occurs These pre defined events are listed under Action URI on the Server Application page Action URIs are typically used in conjunction with the XM...

Страница 60: ...XML application being called Variable values are predefined and depend on the status of the phone If the variable has no meaning in the current status then the phone sends an empty string The table b...

Страница 61: ...fic file on the fly Successful Registration The Successful Registration URI is triggered the first time the phone registers successfully to a SIP Account If the phone registers to multiple SIP Account...

Страница 62: ...ion URI will not be triggered if DND or Call Forward All is enabled or if Call Waiting is disabled i e the call is rejected Outgoing Call The Outgoing Call URI is triggered each time a SIP INVITE mess...

Страница 63: ...HTTP Push Select to enable HTTP push which enables the phone to display XML objects that are pushed to the phone from the server via http https POST or SIP NOTIFY Enable Push during call Select to en...

Страница 64: ...f the servers listed on the Basic Network Settings page However for operations triggered by dependent upon network status the phone must determine which server to use For example a special case like t...

Страница 65: ...s and ranges are listed there IPv4 You must be familiar with TCP IP principles and protocols to configure static IP settings Setting Description Disable Disables all related IPv4 settings DHCP DHCP is...

Страница 66: ...condary DNS Setting Description Disable Disables all related IPv6 settings Auto Configuration Auto configuration is selected enabled by default which means the VDP650 will get its IP address Gateway a...

Страница 67: ...ettings on page 135 Default values and ranges are listed there Setting Description Enable LAN Port VLAN Enable if the phone is part of a VLAN on your network Select to enable VID Enter the VLAN ID vla...

Страница 68: ...rotocol supported on some network switches It is required for auto configuration with VLAN settings Packet Interval secs Sets the LLDP MED packet interval in seconds Setting Description Enable 802 1x...

Страница 69: ...ates must match the names provided above For more information about configuring VPN visit our website at businessphones vtech com or call 1 888 370 2006 please contact your dealer Ensure that NTP or m...

Страница 70: ...tion for up to 200 entries In order to back up your contacts or import another local directory file the page also enables you to export and import the base directory The Base Directory lists entries o...

Страница 71: ...P650 Administrator and Provisioning Manual Table 5 describes the buttons available on the Base Directory page Table 5 Base Directory commands Click To Sort the list by last name Edit information for a...

Страница 72: ...to select every entry on the page you are viewing Add a new directory entry Delete all Directory entries Import a directory file Export the directory Setting Description Range Default First Name Ente...

Страница 73: ...h blacklist entries You can sort edit delete and add up to 200 blacklist entries In order to back up your blacklist entries or import another local blacklist file the page also enables you to export a...

Страница 74: ...entries For more information see the VDP650 VDP651 User Guide Table 6 Blacklist commands Click To Sort the list by last name Edit information for an entry View the next page of entries View the last p...

Страница 75: ...Export the blacklist Setting Description Range Default First Name Enter the appropriate names in these fields The maximum length of the first name and last name fields is 15 characters n a Blank Last...

Страница 76: ...porting a complete blacklist file with the aim of replacing the entire current blacklist use Select All and to clear the blacklist before importing the file Blacklist files are xml files that have the...

Страница 77: ...e directory and allow users to search the directory for names and telephone numbers The LDAP settings are also available as parameters in the configuration file See remoteDir Module Remote Directory S...

Страница 78: ...tech dc com Maximum number of entries Sets the maximum number of entries returned for an LDAP search Limiting the number of hits can conserve network bandwidth Maximum search delay Enter the delay in...

Страница 79: ...ould match the mobile number attribute for entries on the LDAP server mobile for example This helps ensure that the phone displays LDAP entries in the same format as the Local Directory Other number a...

Страница 80: ...following failing conditions is encountered Server not reachable Remote XML directory file is not available Invalid XML directory file Remote XML Directory Format The following shows a sample single...

Страница 81: ...er based directories are enabled 1 Local 2 Blacklist 3 LDAP 4 Remote XML directory 1 5 Remote XML directory 2 6 Remote XML directory 3 Any Remote XML directories will move up the list if LDAP director...

Страница 82: ...ime and Date On the Time and Date page you can manually set the time and date and the time and date formats You can also set the system time to follow a Network Time Protocol NTP Server recommended or...

Страница 83: ...selected select to use DHCP to locate the time server Option 42 specifies the NTP server available to the phone When enabled the phone obtains the time in the following priority 1 Option 42 2 NTP Serv...

Страница 84: ...User defined DST is enabled this specifies the daylight savings adjustment in minutes to be applied when the current time is between Daylight Savings Start and Daylight Savings End Use DHCP Option 2...

Страница 85: ...WebUI The custom language adds to the existing languages available with the firmware Importing a custom language can only be done using the configuration file See file Module Imported File Settings o...

Страница 86: ...eters in the configuration file See provisioning Module Provisioning Settings on page 140 Firmware Server Settings Click the link for each setting to see the matching configuration file parameter in p...

Страница 87: ...irmware The version number of deskset firmware currently installed Server authentication name Authentication username for the firmware server Server authentication password Authentication password for...

Страница 88: ...updating handset and or deskset firmware you must perform one more procedure after clicking see Updating a Cordless Handset Deskset below Updating a Cordless Handset Deskset Updating DECT cordless han...

Страница 89: ...ccessful appears on the WebUI An error message appears if the handset deskset firmware is aleady up to date the handset deskset firmware URL is incorrect or the file cannot be retrieved for any other...

Страница 90: ...s press the key 3 On the Admin settings menu select Firmware update The handset deskset checks for new firmware If new firmware is found the handset deskset screen asks you to proceed with the update...

Страница 91: ...o receive automatic configuration and firmware updates The Provisioning page also allows you to manually update VDP650 configuration from a locally stored configuration file using an Import function Y...

Страница 92: ...port can be omitted if you do not need to specify the port number Server authentication name User name for access to the provisioning server Server authentication password Password for access to the...

Страница 93: ...locate a configuration file then the server provisioning string is checked Note Ensure that DHCP is also enabled on the Basic Network Settings page DHCP Option Priority 1 If DHCP is enabled sets the...

Страница 94: ...le Check Disable When selected disables regularly scheduled file checking Schedule Check Interval Sets an interval for checking for updates After selecting Interval enter the interval in minutes betwe...

Страница 95: ...different from the current version The VDP650 will restart immediately after importing the configuration file without waiting for one minute of inactivity Export Configuration You can export all the s...

Страница 96: ...ber and software version in the following format Model Number xxxxxxx SW Version xxxxxxx You can use the exported file as a general configuration file and duplicate the settings across multiple units...

Страница 97: ...isioning For more information on using provisioning to set passwords see profile Module Password Settings on page 172 To change the admin password 1 Enter the old password for a new VDP650 the default...

Страница 98: ...ure Browsing When enabled the HTTPS protocol is used and you must select the HTTPS server port in the next step 3 Enter the HTTPS server port number The default setting is 443 Setting Description HTTP...

Страница 99: ...traffic All unsolicited SIP traffic for example INVITE NOTIFY unsolicited MWI OPTIONS will be blocked unless it is from one of the trusted servers with the enabled accounts If additional trusted sour...

Страница 100: ...ing CIDR notation defined in rfc4632 IPv4 or IPv6 address followed by a prefix for example 192 168 0 1 24 2 IP range specified with a pair of starting and ending IPv4 or IPv6 addresses separated by fo...

Страница 101: ...following cases When the phone acts as a web server for the user to manage configurations When the phone acts as a client for applications where HTTP is supported Trusted Trusted Certificates are for...

Страница 102: ...ertificates delete individual or all certificates protect certificates by selecting them in the Protected column and then clicking Protected certificates cannot be selected for deletion and are not re...

Страница 103: ...ACS authentication ACS URL URL used to contact the ACS for example http my acs 9675 path to somewhere Enable Period Inform Enable Disable periodic inform method calls Periodic Inform Interval seconds...

Страница 104: ...capture as a pcap file The file can be used for diagnostic and troubleshooting purposes Under Download Log you can save the system log to a file The Syslog settings are also available as parameters in...

Страница 105: ...ation that an error or critical condition can occur if action is not taken INFO Normal operational messages DEBUG Developer messages for troubleshooting debugging purposes Network Trace To perform a n...

Страница 106: ...itor such as Notepad The settings within a configuration file are grouped into modules Most of the modules group their settings in the same way that settings are grouped on the VDP650 WebUI For exampl...

Страница 107: ...model VDP650 for example If the provisioning URL specifies both a path and filename then the VDP650 retrieves only the configuration file specified 3 The VDP650 restarts after one minute of inactivit...

Страница 108: ...ck sync enables you to start a resynchronization remotely using your hosted server s web portal The Remote check sync settings are available only in the configuration file not the WebUI Repeatedly at...

Страница 109: ...pecific file model _ MAC Address cfg The model variable is the VTech product model for example VDP650 For more information about the MAC specific configuration file see Guidelines for the MAC Specific...

Страница 110: ...inks to data files are in the configuration file s file module This is where you enter any URLs to the data files that the VDP650 4 Line base station may require None of the data files are exported wh...

Страница 111: ...configuration file parameters that can have a text string value you can clear the value of the parameter by applying the value NULL in the configuration file For example sip_account 1 display_name NUL...

Страница 112: ...s well as spaces To encrypt a configuration file 1 Optional Place your configuration file in the same folder as the openssl executable file If the configuration file is not in the same folder as the o...

Страница 113: ...oning page under Resynchronization select Use Encryption for configuration file 3 Enter the 16 character passphrase that you created when you encrypted the configuration file 4 Click You must ensure t...

Страница 114: ...nize the modules within the configuration file itself The configuration file settings can be listed in any order and the configuration file will still be valid The modules included in the configuratio...

Страница 115: ...0 Administrator and Provisioning Manual audio Module Audio Settings on page 161 file Module Imported File Settings on page 163 tr069 Module TR 069 Settings on page 166 tone Module Tone Definition Sett...

Страница 116: ...u would set sip_account 2 sip_account_enable 1 sip_account 2 label Line 2 sip_account 2 display_name 1002 sip_account 2 user_id 2325551002 and so on if you have additional accounts to configure The SI...

Страница 117: ...ort_method Description Sets the transport method for DTMF signalling for account x Values auto rfc2833 inband info Default auto Setting sip_account x unregister_after_reboot_enable Description Enables...

Страница 118: ...e current registration for account x Values 1 1800 Default 10 Setting sip_account x primary_outbound_proxy_server_address Description Sets the outbound proxy server IP address for account x Values IPv...

Страница 119: ...ccount x Values none g711u g711a g729 g726 g722 g723_1 ilbc Default g729 Setting sip_account x codec_priority 4 Description Sets the fourth highest priority codec for account x Values none g711u g711a...

Страница 120: ...codec_priority parameter Values 0 disabled 1 enabled Default 0 Setting sip_account x dscp Description Sets the Voice Quality of Service Layer 3 DSCP for account x Values 0 63 Default 46 Setting sip_a...

Страница 121: ...tions in addition to or instead of SUBSCRIBE and NOTIFY methods for account x Disable if MWI service is configured on the voicemail server and does not involve a subscription to a voicemail server Val...

Страница 122: ...traversal and monitoring SIP server status Values 0 disabled 1 enabled Default 0 Setting sip_account x keep_alive_interval Description Sets the interval in seconds for sending keep alives Values 1 360...

Страница 123: ...x Values 0 disabled 1 enabled Default 0 Setting sip_account x preferred_ptime Description Enter the packetization interval time in milliseconds Values 10 20 30 40 50 60 Default 20 Setting sip_account...

Страница 124: ...imum number of calls is reached Values 480 486 603 Default 486 Setting sip_account x dtmf_payload_type Description Set the configurable RTP payload type for in call DTMF Values 96 127 Default 101 Sett...

Страница 125: ...ations this could be an extension number Note Do not enter the host name e g sipservice com The configuration file automatically adds the default host name Values Text string Default Blank Setting sip...

Страница 126: ...Setting sip_account x access_code_cfa_on Description Sets the Call Forward All ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_cfa_off Descript...

Страница 127: ...anonymous_on Description Sets the Anonymous Outgoing Call ON feature access code for account x Values Text string Default Blank Setting sip_account x access_code_outgoing_call_anonymous_off Descriptio...

Страница 128: ...stration Values 4 digit number Default 1592 Setting hs_settings keyline y Description Assigns accounts to KeyLine numbers where y ranges from 1 12 KeyLine numbers For more information see KeyLine Assi...

Страница 129: ...he L2 line key Values 1 8 Default 1 Setting hs_settings x pfk line2 value Description Assign a KeyLine number to the L2 line key Values 1 12 Default 2 Setting hs_settings x pfk line3 feature Descripti...

Страница 130: ...hs_settings x pfk line4 value Description Assign a KeyLine number to the L4 line key Values 1 12 Default 4 Setting hs_settings x pfk hold feature Description Assign a feature to the HOLD Hard Key Valu...

Страница 131: ...pfk mute account Description Assign an Account number to the MUTE hard key Values 1 8 Default 1 Setting hs_settings x pfk up feature Description Assign a feature to the UP hard key Values unassigned c...

Страница 132: ...ting hs_settings x pfk softkeyleft account Description Assign a feature to the LEFT soft key Values 1 8 Default 1 Setting hs_settings x pfk softkeyright feature Description Assign a feature to the RIG...

Страница 133: ...default account for handset x The handset attempts to use this account first when going off hook Values 1 6 Default 1 Setting hs_settings x assigned_account Description Sets the accounts for handset x...

Страница 134: ...CT related settings for the VDP650 4 Line base station General configuration file settings Setting system repeater_mode_enable Description Enables a repeater such as the VSP605 Range Extender to be re...

Страница 135: ...ts the WAN VLAN ID Values 0 4095 Default 0 Setting network vlan wan priority Description Sets the WAN port priority Values 0 7 Default 0 Setting network lldp_med enable Description Enables or disables...

Страница 136: ...word Description Sets the 802 1x EAPOL MD5 password Values Text string Default Blank Setting network vendor_class_id Description Sets the vendor ID for DHCP option 60 Values Text string Default Vtech...

Страница 137: ...g network ip subnet_mask Description Sets the subnet mask for the network Values Text string IPv4 Default Blank Setting network ip gateway_addr Description Sets the Gateway IP address Values Text stri...

Страница 138: ...If IPv4 mode is PPPoE enter your PPPoE account password Values Text string Default Blank Setting network ip6 mode Description Set the IPv6 network mode depending on how the device will be assigned an...

Страница 139: ...ork ip6 dns2 Description If manual DNS configuration is enabled enter the address for the secondary DNS server Values Text string IPv6 Default Blank Setting network ip6 manually_configure_dns Descript...

Страница 140: ...hcp_option_priority_1 Description Sets the first priority DHCP option for the provisioning firmware file check Values 66 159 160 Default 66 Setting provisioning dhcp_option_priority_2 Description Sets...

Страница 141: ...checks for new firmware and or configuration files Values 0 65535 Default 0 OFF Setting provisioning weekdays Description Sets the day s when the device checks for new firmware and or configuration f...

Страница 142: ...bled 1 enabled Default 0 Setting provisioning crypto_passphrase Description Sets the AES encryption passphrase for decrypting the configuration file s Enter the key that was generated when you encrypt...

Страница 143: ...ccess_password remoteDir ldap_access_password remoteDir broadsoft_access_password Values 0 disabled 1 enabled Default 0 Setting provisioning firmware_url Description Sets the URL for the server hostin...

Страница 144: ...fault Blank Setting provisioning server_address Description Sets the provisioning server IP address Values Text string Default http et vtechphones com redirectserver Setting provisioning server_userna...

Страница 145: ...ngs are included in the general configuration file Setting time_date ntp_server Description Enables or disables NTP server to set time and date Values 0 disabled 1 enabled Default 1 Setting time_date...

Страница 146: ...Canary Europe London Africa Casablanca Europe Tirane Europe Vienna Europe Brussels Europe Zagreb Europe Prague Europe Copenhagen Europe Paris Europe Berlin Europe Budapest Europe Rome Europe Luxembour...

Страница 147: ...Sets the month that daylight savings time starts Values January December Default March Setting time_date daylight_saving_start_week Description Sets the week that daylight savings time starts Values 1...

Страница 148: ...avings time ends Values 00 00 23 00 Default 02 00 Setting time_date daylight_saving_amount Description Sets the daylight savings time offset in minutes Values 0 255 Default 60 Setting time_date timezo...

Страница 149: ...log settings follow the format log element All the log settings are included in the general configuration file Setting log syslog_enable Description Enables or disables log output to syslog server Va...

Страница 150: ...Line base station s access to the LDAP directory Values 0 disabled 1 enabled Default 0 Setting remoteDir ldap_directory_name Description Sets the LDAP directory name Values Text string Default Blank S...

Страница 151: ...directory may include attributes like cn common name or ou organizational unit or dc domain component For example ou accounting dc vtech dc com Values Text string Default Blank Setting remoteDir ldap...

Страница 152: ...nk Setting remoteDir ldap_lastname_attribute Description Sets the last name attributes Values Text string Default Blank Setting remoteDir ldap_work_number_attributes Description Sets the number attrib...

Страница 153: ...1 enabled Default 0 Setting remoteDir xml x name Description Sets the name of the directory as it will appear on the phone s Directory list For this and following parameters x is the number of the XML...

Страница 154: ...ng remoteDir xml x work_number_tag Description Sets the work number tag for a directory entry Values Text string Default DIR_ENTRY_NUMBER_WORK Setting remoteDir xml x mobile_number_tag Description Set...

Страница 155: ...neral configuration file Setting web server_enable Description Enables or disables the availability of the phone s embedded WebUI Values 0 disabled 1 enabled Default 1 Setting web http_port Descriptio...

Страница 156: ...re included in the general configuration file Setting trusted_ip only_accept_allowed_ip Description Enables or disables using the Allowed IP list to filter network traffic When enabled all unsolicited...

Страница 157: ...and reject any traffic from unauthorized sources The trusted_servers settings follow the format trusted_servers element All the trusted_servers settings are included in the general configuration file...

Страница 158: ...ent The user preference setting is included in the general configuration file Setting user_pref web_language Description Sets the language that appears on the WebUI Values en fr es Default en Setting...

Страница 159: ...isabled 1 enabled Default 0 Setting call_settings account x outgoing_anonymous_enable Description Enables or disables outgoing anonymous calls Values 0 disabled 1 enabled Default 0 Setting call_settin...

Страница 160: ...nk Setting call_settings account x cfna_enable Description Enables or disables Call Forward No Answer for account x Values 0 disabled 1 enabled Default 0 Setting call_settings account x cfna_target De...

Страница 161: ...good audio quality with the minimal possible delay Values 30 500 Default 70 Setting audio x adaptive_jitter min_delay Description When in adaptive jitter buffer mode set the minimum delay in ms desira...

Страница 162: ...nd Description Sets the Local RTP port range end Values 1 65535 Default 19000 Setting audio rtcp_xr enable Description Enables or disables reporting of RTCP XR via SIP to a collector server RTP Contro...

Страница 163: ...orted None of these settings are exported when you manually export the configuration from the VDP650 General configuration file settings Setting file certificate x url Description URL to upload a trus...

Страница 164: ...r example protocol user password host port url path Values Text string Default Blank Setting file action Description Enables you to delete certain certificates removecertificate_customdevice remove th...

Страница 165: ...ile will be added to existing directory entries Values Text string Default Blank Setting file contact directory overwrite Description URL of contact directory to be imported Entries in the imported fi...

Страница 166: ...the TR 069 subsystem Values 0 disabled 1 enabled Default 0 Setting tr069 acs url Description Enter the URL to the auto configuration server ACS Values Text string Default Blank Setting tr069 acs user...

Страница 167: ...r069 connection_request username Description Set the user name for authenticating the connection sent from the ACS Values Text string Default Blank Setting tr069 connection_request access_password Des...

Страница 168: ...amp3 freq4 amp4 on duration off duration repeat count Where num of freq 0 4 freq1 0 65535 amp1 32768 32767 freq2 0 65535 amp2 32768 32767 freq3 0 65535 amp3 32768 32767 freq4 0 65535 amp4 32768 32767...

Страница 169: ...s for the stutter dial tone Values 1 5 Default 2 Setting tone stutter_dial_dial_tone element 1 Description Defines the stutter dial tone element 1 Values Tone element string Default 2 440 22 350 22 0...

Страница 170: ...ment x Values Tone element string Default Blank Setting tone busy_tone num_of_repeat_all Description Sets the number of repeats of all elements in sequence that is repeating back to the first element...

Страница 171: ...element 1 Values Tone element string Default 1 950 22 0 0 0 0 0 0 330 0 1 Setting tone congestion_tone element 2 Description Defines the dial tone element 2 Values Tone element string Default 1 1400...

Страница 172: ...are that scheduled provisioning configuration file updates may reset these passwords Setting tone dial_tone num_of_elements Description Sets the number of tone elements for the dial tone Values 1 5 De...

Страница 173: ...ing profile admin access_password Description Sets the administrator password for accessing the admin menus on the VDP651 and the WebUI Values Text string 15 characters maximum Default admin Setting p...

Страница 174: ...lecting Register on the VDP650 Ensure the handset is not already registered to another base If it has been registered to another base deregister it The firmware upgrade or configuration update isn t w...

Страница 175: ...ng Manual If the phone is not downloading a MAC specific configuration file ensure the filename is all upper case Provisioning Use DHCP Option is enabled but the VDP650 is not getting a provisioning U...

Страница 176: ...se station near a sink bathtub or shower Electrical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electric appli...

Страница 177: ...ions Inc 9590 SW Gemini Drive Suite 120 Beaverton OR 97008 ATTN Information Technology Group VDP650 GPL code request If your request does not fully comply with the foregoing requirements VTech reserve...

Страница 178: ...178 Back to Contents VDP650 Administrator and Provisioning Manual...

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