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Troubleshooting
The status indicator on the wireless mic does not turn orange when in
charging cradle.
• The wireless mic might be fully charged.
• Clean the charging contacts on the wireless mic and the charging cradles each
month with a pencil eraser or a dry non-abrasive fabric.
• Make sure the DC power cable, telephone line cord, AC power cord, and the
power adapter are plugged in properly (page 2).
•
Make sure the wireless mic is placed in the charging cradle correctly (page 3).
• Unplug the power cable. Wait for 15 seconds before plugging it back in. Allow up
to one minute for the wireless mic and base unit to reset.
• Lift the wireless mic and place it back into the charging cradle. If the wireless mic
status indicator turns orange for 5 seconds, and then turns off, the battery is fully
charged.
There is interference during a telephone conversation.
My calls fade out when I am using the wireless mic.
• Move the wireless mic closer to the base unit. It may be out of range.
• Appliances plugged into the same circuit as the base unit can cause interference.
Try moving the appliance or base unit to another outlet.
•
Other electronic products such as HAM radios and other DECT phones can
cause interference with your conference phone. Try installing your conference
phone as far away as possible from these types of electronic devices.
• If your telephone is plugged into a modem or a surge protector, plug the
telephone (or modem/surge protector) into a different location. If this doesn’t
solve the problem, relocate your telephone or modem farther apart from each
other, or use a different surge protector.
•
If other telephones in your office are having the same problem, the problem is in
the wiring or the IP PBX service. Contact your IP PBX system administrator.
