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Troubleshooting

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If that still does not work, the wireless mic might have lost its connection to the base unit.

Re-register all the wireless mics with the base unit (page 28).
Remove the wireless mic from the charging cradle.
Press again. The status indicator under the

button should turn green.

If that still does not work, you might have a defective battery or a defective wireless mic.

Please contact customer service for assistance.

Every time the base unit is powered up, the wireless mics will need some time to connect
to the base unit. Please allow at least one minute for the wireless mic and base unit to
synchronize before use after the base unit has powered up.
If your have more than one ErisStation Conference Phone with in the office, use
the paging function (page 18) to identify the wireless mics that are connected to the
corresponding base unit. Make sure that they are not mixed up between each ErisStation
Conference Phone.

The callers cannot hear me when I am using the wireless mic.

Make sure the wireless mic is not muted during a call.
Move the wireless mic closer to the base unit. It may be out of range.
Speak to the wireless mic at a distance of no more than 3 feet (page 16).
Reset the base unit. Unplug the AC power cord from the wall outlet. Wait for approximately

15 seconds, and then plug it back in. Allow at least one minute for the wireless mic and

base unit to synchronize.
If your have more than one ErisStation Conference Phone in the office, use the paging

function (page 18) to identify the wireless mics that are connected to the corresponding

base unit. Make sure that they are not mixed up between each ErisStation Conference

Phone.
Other electronic products such as HAM radios and other DECT phones can cause

interference with your ErisStation Conference Phone. Try installing your ErisStation

Conference Phone as far away as possible from these types of electronic devices.

Status Indicator on the wireless mic flashes orange.

The wireless mic has low battery.

Place the wireless mic onto the charging cradle for recharging.

For optimal battery life performances:

Charge the wireless mics for up to 8 hours before the first time of use.
Return the wireless mics to the charging cradle after use. Charge them for at least 30

minutes before subsequent uses.

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Содержание ErisStation VCS702

Страница 1: ...User s manual Model VCS702 BC ErisStation businessphones vtech com Conference Phone with Two Wireless Mics ...

Страница 2: ...nstall and operate your new VTech product Please review this manual thoroughly to ensure proper installation and operation of this innovative and feature rich VTech product For support shopping and everything new at VTech visit our website at http businessphones vtech com ErisStation is a registered trademark of VTech Communications Inc Orbitlink Wireless TechnologyTM is a trademark of VTech Commu...

Страница 3: ...cord may be walked on Never push objects of any kind into this product through the slots in the base unit or wireless mic because they may touch dangerous voltage points or create a short circuit Never spill liquid of any kind on the product To reduce the risk of electric shock do not disassemble this product but take it to an authorized service facility Opening or removing parts of the base unit ...

Страница 4: ...The same features that make a wireless mic convenient create some limitations Calls on conference phones are transmitted between the base unit and the wireless mic by radio waves so there is a possibility that the wireless mic conversations could be intercepted by radio receiving equipment within range of the wireless mic For this reason you should not think of conference phone conversations as be...

Страница 5: ... Temporarily silencing the ringer 17 3 way conference 17 Call waiting 18 Paging 18 Chain dialing 19 Phonebook 20 About the phonebook 20 Add a phonebook entry 20 Review phonebook entries 21 Alphabetical search 21 Dial a phonebook entry 21 Edit a phonebook entry 22 Delete a phonebook entry 22 Delete all phonebook entries 23 About speed dial 23 Assign a speed dial entry 23 Reassign a speed dial entry...

Страница 6: ...tery 30 Troubleshooting 31 Maintenance 36 FCC ACTA and IC regulations 37 The RBRC seal 38 California Energy Commission battery charging testing instructions 39 For cETL compliance only 40 Limited warranty 43 Technical specifications 45 ...

Страница 7: ... the event warranty service is necessary AC power cord Power adapter To purchase any accessories or replacements visit our website at http businessphones vtech com or call 1 800 595 9511 In Canada call 1 800 267 7377 Battery door X2 Quick start guide User s manual Quick start guide x4 x4 Li ion Polymer batteries Phone line cord connector cable Adapter Connection box Power Line U s e r s m a n u a ...

Страница 8: ...rence Phone requires connection to AC power to operate When the base unit is powered up the status indicators turn green for about two seconds If you subscribe to digital subscriber line DSL high speed Internet service through your telephone line you must install a DSL filter between the telephone line cord and wall jack Contact your DSL service provider for more information about DSL filter The A...

Страница 9: ...tment Insert the battery with the label THIS SIDE UP facing up onto the battery compartment 2 Slide the battery door until it clicks into place The status indicator on the wireless mic turns orange when charging and turns off when the wireless mic is fully charged 3 Place the wireless mic onto the charging cradle until it is flush ...

Страница 10: ...power allowed by the Federal Communications Commission FCC Even so this wireless mic and base unit can communicate over a certain distance which can vary with the locations of the base unit and wireless mic the weather and the layout of your office When the wireless mic is out of range the status indicator flashes red slowly on the wireless mic The wireless mic will sleep after out of range for 30...

Страница 11: ... overview on page 9 3 Press to show the menu Press to select an item or save an entry or setting in a menu While in a menu press to return to the previous menu While editing numbers or names press to delete a character or press and hold to delete all characters 4 LCD display E r i s S t a t i o n c d g e f h i k j l b n a m ...

Страница 12: ...ling temporarily when using pulse service while on a call 8 Microphone 9 Press to access the phonebook when idle Press to access the call log when idle Menu Scroll Press to scroll up or down while in the menu phonebook or call log While entering names or numbers press to move the cursor to right or left 10 During a call press to answer an incoming call when you receive a call waiting alert 11 Pres...

Страница 13: ...Getting Started Base unit overview rear 1 Adapter jack a ...

Страница 14: ... an extended microphone of the base unit during a call 2 Status indicator Indicates the system status See also Status indicators overview on page 9 3 During a call press to mute or end mute all microphones in the system 4 Battery door 5 Charging contacts a b c d e ...

Страница 15: ...charging on the cradle except during registration Flashes green when there is an incoming call Flashes red and green alternately when the non registered wireless mic is charging on the cradle Off the cradle Green during a call Red when the system is muted during a call Off when the wireless mic is in idle mode or without a battery Flashes green when there is an incoming call Flashes orange when th...

Страница 16: ...e Press or to scroll to the desired feature menu Press to enter that menu To return to the previous menu or idle press Ringer volume You can adjust the ringer volume from or turn the ringer off on the base unit When the base unit is not in use press or to choose the desired ringer volume or Ringer off OR Press when the base unit is not in use Press or to scroll to Ringers and then press Press agai...

Страница 17: ...he year must be correct so that the day of the week can be calculated from the call log information Press when the base unit is not in use Press or to scroll to Set date time and then press Press or to select the month and then press or use the dialing keys to enter a two digit number 01 12 Press or to select the date and then press or use the dialing keys to enter a two digit number 01 31 Press o...

Страница 18: ...u can reset it to English easily by pressing and then entering 364 Rename base You can create a new name up to 16 characters for the base unit The default name is ErisStation Press when the base unit is not in use Press or to scroll to Settings and then press Press or to scroll to Rename base and then press The screen displays the current name of the base unit Use the dialing keys to edit the name...

Страница 19: ...ey tone volume or Off Press to save your selection You hear a confirmation tone Dial mode The dial mode is preset to tone dialing If you have pulse rotary service you must change the dial mode to pulse dialing before using the base unit to make a call Press when the base unit is not in use Press or to scroll to Settings and then press Press or to scroll to Dial mode and then press Press or to choo...

Страница 20: ...ght Press to erase a digit Press and hold to erase all digits Press to save your selection The screen shows Area code will not show in CID briefly You hear a confirmation tone Loop gain The default settings of the loop gain feature is Off Turn this feature on only when the callers cannot hear you well and you are using a public switched telephone network PSTN line Press when the base unit is not i...

Страница 21: ...efault Value Speakerphone volume Volume 6 Ringer volume Volume 4 Ringer tone Tone 1 Date and time Empty LCD language English Base name ErisStation Key tone level Level 2 Dial mode Touch tone Area code Empty Loop gain Loop gain Off Press when the base unit is not in use Press or to scroll to Settings and then press Press or to scroll to Reset and then press The base unit displays Reset to default P...

Страница 22: ...ss mic at a distance of no more than 3 feet Always return the wireless mics to the charging cradles after use Answer a call Press on the base unit to answer an incoming call End a call During a call press on the base unit to end the call Redial Press to redial the last number dialed Predial a call 1 Enter the telephone number with the dialing keys 0 9 or Press to delete one digit Press and hold to...

Страница 23: ... unit is turned off You can also press or on the base unit to adjust the ringer volume The adjustment will be saved and applied to the next incoming call 3 way conference If your telephone network supports 3 way conference you can establish a 3 way conference if the two called parties remain on the line If you are using a public switched telephone network PSTN line contact your telephone service p...

Страница 24: ... microphone and then press The base unit screen displays Paging All wireless mics that are not on the charging cradles play the paging tone for 60 seconds To mute the paging tone Press on a ringing wireless mic or put it back onto the charging cradle To stop paging Press or on the base unit An incoming call stops the paging process Press to answer the call 1 2 3 1 2 Public switched telephone netwo...

Страница 25: ...m your phonebook entries during a call To access a number from the phonebook while on a call Press twice to select Phonebook OR Press to access the phonebook Press or to scroll to the desired entry Press to dial the displayed number To access a number from the call log while on a call Press and then press or to scroll to Call log Press OR Press to access the call log Press or to scroll to the desi...

Страница 26: ... erase a digit Press and hold to erase all digits 5 Press to move on to the name 6 When ENTER NAME displays use the dialing keys to enter a name up to 15 characters Press or to move the cursor to the left or right Press to add a space Press to erase a character Press and hold to erase all characters Press to change the next letter to upper or lower case 7 Press to save The base unit displays Saved...

Страница 27: ...again to select Phonebook 2 Use the dialing keys to enter the initial character of the name For example The phonebook entries are in the order of Ava Ethan Jennifer Jessie Kevin Linda and Matt Press 5 JKL to search and to alphabetically sort out the names with the initial character falls under J K and L They are Jennifer Jessie Kevin and Linda in this case The name Jennifer displays first With eac...

Страница 28: ...AME Use the dialing keys to edit the name Press or to move the cursor to the left or right Press to add a space Press to erase a character Press and hold to erase all characters Press to change the next letter to upper or lower case 7 Press to save the entry The base unit displays Saved and then the revised entry You hear a confirmation tone Delete a phonebook entry Search for the desired entry in...

Страница 29: ...ase unit displays up to 12 characters for a speed dial entry Assign a speed dial entry Press when the base unit is not in use Press again to select Phonebook Press or to scroll to Speed dial and then press Press or a dialing key 0 or 1 9 to choose the desired empty speed dial location Press to show the phonebook The base unit displays Copy from Phonebook and then the first phonebook entry Press or...

Страница 30: ...s appears in the selected speed dial location Dial a speed dial number When the base unit is not in use press and hold a dialing key 0 or 1 9 to dial the number stored in the corresponding location When the speed dial location is empty the screen displays the speed dial list See Assign a speed dial entry on page 23 to add a new entry Delete a speed dial entry Press when the base unit is not in use...

Страница 31: ...15 characters for the name If the phone number has more than 16 digits only the last 16 digits appear If the name has more than 15 characters only the first 15 characters are shown and saved in the call log The time and date of a call log entry are shown together with the name or number You can review an entry dial an entry or copy an entry into the phonebook Entries are stored in reverse chronolo...

Страница 32: ...og entry see Review the call log above When the desired entry displays press twice Press to choose Store to PB The base unit displays EDIT NUMBER Use the dialing keys to edit the number Press or to move the cursor to the left or right Press and hold to insert a dialing pause a p appears Press to erase a digit Press and hold to erase all digits 5 Press The base unit displays EDIT NAME Use the diali...

Страница 33: ...n the base unit is not in use Press or to scroll to Call log and then press Press or to scroll to Del all calls and then press The base unit displays Delete all calls Press to confirm The base unit displays Deleted and returns to the previous menu You hear a confirmation tone Caller ID screen messages Displays When PRIVATE NAME The caller is blocking the name PRIVATE NUMBER The caller is blocking ...

Страница 34: ...omplete registration starts The screen displays Registering 1 2 The number X blinks while registering the X th wireless mic You hear a confirmation tone when each wireless mic is registered When both wireless mics are registered the base unit displays Registration done After registration plug the telephone line cord back into the wall jack If registration has failed the base unit will display Regi...

Страница 35: ...tor on the wireless mic turns red release and then press it again within 1 second The status indicator turns off and then it turns back on It changes from orange to red and then it flashes red slowly The wireless mic is now deregistered If deregistration fails repeat Step 1 through Step 3 above The wireless mic will function as normal if you fail to press within 1 second in Step 3 To register the ...

Страница 36: ...se instructions Use only the batteries provided or equivalent To order a replacement visit our website at http businessphones vtech com or call 1 800 595 9511 In Canada call 1 800 267 7377 Do not dispose of the batteries in a fire Check with local waste management codes for special disposal instructions Do not open or mutilate the batteries Released electrolyte is corrosive and may cause burns or ...

Страница 37: ... in the wall jack wiring or telephone PBX service If you are using a public switched telephone network PSTN line contact your telephone service provider charges may apply If you are using a private branch exchange PBX extension line contact your PBX system administrator If you have changed your telephone service to digital service from a cable company or a VoIP service provider the telephone line ...

Страница 38: ... display or cannot get a dial tone please contact our customer service hotline designated above for assistance My wireless mic does not work at all The wireless mic works only when the base unit is properly powered and the wireless mic is lifted from the charging cradle If the wireless mic works when lifted the status indicator under the button turns green within 2 seconds when you press on the ba...

Страница 39: ...ng a call Move the wireless mic closer to the base unit It may be out of range Speak to the wireless mic at a distance of no more than 3 feet page 16 Reset the base unit Unplug the AC power cord from the wall outlet Wait for approximately 15 seconds and then plug it back in Allow at least one minute for the wireless mic and base unit to synchronize If your have more than one ErisStation Conference...

Страница 40: ...nge for 5 seconds and then lights off the battery is fully charged There is interference during a telephone conversation My calls fade out when I am using the wireless mic Move the wireless mic closer to the base unit It may be out of range If you subscribe to high speed Internet service DSL digital subscriber line through your telephone line you must install a DSL filter between the telephone lin...

Страница 41: ...prevents noise and caller ID problems caused by DSL interference Contact your DSL service provider for more information about DSL filters If you are using a PBX extension line please note PBX switches do not transfer caller ID to extension lines Please contact your PBX system administrator for more information The ErisStation Conference Phone does not receive caller ID while on a call The ErisStat...

Страница 42: ...ical storms Electrical storms can sometimes cause power surges harmful to electronic equipment For your own safety take caution when using electrical appliances during storms Cleaning your ErisStation Conference Phone Your ErisStation Conference Phone has a durable plastic casing that should retain its luster for many years Clean it only with a soft cloth slightly dampened with water or mild soap ...

Страница 43: ...nd found to comply with the FCC criteria The wireless mic may be safely held against the face of the user The base unit shall be installed and used such that parts of the user s body other than the hands are maintained at a distance of approximately 20 cm 8 inches or more This Class B digital apparatus complies with Canadian requirement CAN ICES 3 B NMB 3 B FCC Part 68 and ACTA This equipment comp...

Страница 44: ... hanging up Perform such activities in off peak hours such as early morning or late evening Industry Canada This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Priv...

Страница 45: ...r cable back to the power outlet After about 20 seconds when the base unit status indicators start flashing release and then press it again within 1 second After one minute the base unit will enter the CEC battery charging testing mode After about one minute the base unit will enter the CEC battery charging testing mode The base indicators turn off and both wireless mics will be deregistered All t...

Страница 46: ...ion Installez cet appareil dans un endroit sécuritaire là où personne ne pourra trébucher sur la ligne d alimentation ni le cordon téléphonique modulaire N enfoncez jamais d objets dans les fentes du socle ou du microphone sans fil car ceci risquerait d entrer en contact avec des points de tension dangereux ou provoquer un court circuit N échappez pas de liquides dans l appareil Afin de réduire le...

Страница 47: ... circuits provoqués par des matériaux conducteurs Rechargez la pile incluse avec cet appareil selon les instructions et limites spécifiées dans ce guide d utilisation Stimulateurs cardiaques implantés dans l organisme Les simulateurs cardiaques s applique uniquement aux téléphones numériques sans fil L organisme Wireless Technology Research LLC WTR une firme de recherche indépendante a mené une év...

Страница 48: ... pas être effectués du téléphone conférence sans fil si le socle est débranché ou mis hors tension ou si le courant est interrompu Possibilité d interférences aux téléviseurs Certains microphones sans fil sans fil fonctionnent sur des fréquences pouvant causer des interférences aux téléviseurs et aux magnétoscopes Pour réduire ou prévenir de telles interférences ne placez pas le socle du téléphone...

Страница 49: ... 2 YEARS from the date of purchase If VTech repairs or replaces a Materially Defective Product under the terms of this limited warranty this limited warranty also applies to the repaired or replacement Product for a period of either a 90 days from the date the repaired or replacement Product is shipped to you or b the time remaining on the original two year warranty whichever is longer What is not...

Страница 50: ...nd the date of purchase or receipt and Provide your name complete and correct mailing address and telephone number Other limitations This warranty is the complete and exclusive agreement between you and VTech It supersedes all other written or oral communications related to this Product VTech provides no other warranties for this Product The warranty exclusively describes all of VTech s responsibi...

Страница 51: ...environmental conditions at the time of use Optimal and minimum distances Optimal distance between the base unit wireless mic and the participant 2 feet Minimum distance between each wireless mic 1 foot Power requirements Wireless mic Ni MH Battery Pack 2 4V 400mAH rechargeable battery Base unit adapter Input 100 240V AC 50 60Hz Output 9V DC 1500mA Memory Phonebook 50 memory locations up to 30 dig...

Страница 52: ...tion is a registered trademark of VTech Communications Inc Orbitlink Wireless TechnologyTM is a trademark of VTech Communications Inc Specifications are subject to change without notice 2015 for VTech Communications Inc All rights reserved Version 1 06 15 Document order number 91 008696 010 100 Designed to fit your home And your life ...

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