9
TROUBLESHOOTING
if for some reason the program/activity stops working, please follow
these steps:
1. Please turn the unit
OFF
.
2. interrupt the power supply by removing the batteries.
3. let the unit stand for a few minutes, then replace the batteries.
4. Turn the unit
ON
. The unit should now be ready to play again.
5. if the product still does not work, replace with an entire set of new
batteries.
If the problem persists, please call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or
by going to our web site at www.vtechkids.com and filling out our
Contact Us form located under the Customer Support link. a service
representative will be happy to help you.
IMPORTANT NOTE:
Creating and developing
VTech
®
products is accompanied by a
responsibility that we at
VTech
®
take very seriously. We make
every effort to ensure the accuracy of the information, which forms
the value of our products. However, errors sometimes can occur.
it is important for you to know that we stand behind our products
and encourage you to call our Consumer Services Department
at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, or
by going to our web site at www.vtechkids.com and filling out our
Contact Us form located under the Customer Support link with
any problems and/or suggestions that you might have. a service
representative will be happy to help you.
Tr
oubleshooting
