11
CARE & MAINTENANCE
1. Keep the unit clean by wiping it with a slightly damp cloth.
2. Keep the unit out of direct sunlight and away from any direct
heat sources.
3. Remove the batteries if the unit will not be in use for an extended
period of time.
4. Do not drop the unit on hard surfaces and do not expose the unit
to moisture or water.
TROUBLESHOOTING
If for some reason the unit stops working or malfunctions, please
follow these steps:
1. Please turn the unit
Off
.
2. Interrupt the power supply by removing the batteries.
3. Let the unit sit for a few minutes, then replace the batteries.
4. Turn the unit
On
. The unit should now be ready to play again.
5. If the unit still does not work, replace with an entire set of new
batteries.
IMPORTANT NOTE:
If the problem persists, please call our
Consumer Services
Department
at
1-800-521-2010
in the U.S. or
1-877-352-8697
in
Canada, or by going to our website at
vtechkids.com
and filling
out our
Contact Us
form located under the
Customer Support
link. Creating and developing
VTech
®
products is accompanied by
a responsibility that we take very seriously. We make every effort
to ensure the accuracy of the information, which forms the value of
our products. However, errors sometimes can occur. It is important
for you to know that we stand behind our products and encourage
you to contact us with any problems and/or suggestions that you
might have. A service representative will be happy to help you.
