Troubleshooting
67
Other Printing Problems
Problem
Possible Cause
Solution
Printer feeds media without
printing and then displays
Wrong media
on the LCD.
Media settings do not match
the media loaded in the
printer.
Make sure the Media Layout setting (gap,
black mark, or continuous) in the printer
driver matches the media used.
The media does not meet the
specifications.
on page 12 for the
media specifications.
The printer is unable to
correctly detect the inter-label
gap or black mark.
1. Clean the sensors. See
2. If the problem persists, adjust the
sensitivity of the sensors. See
Labels are not cut.
The exit sensor needs cleaning. Clean the exit sensor. See
Changes made using the
control panel did not take
effect.
The changes were not saved
properly due to user or
hardware error.
1. Try changing the parameter again.
2. If the problem persists, reset the printer.
1
Try changing the parameter again.
3. If the problem persists, contact Technical
Support.
1. Requires security Level 2 (administrator).
The LCD is missing
characters or parts of
characters
The LCD may be damaged.
The LCD may need to be replaced. Contact
Technical Support.
Nothing is displayed on the
LCD and the printer freezes.
Internal electronic or firmware
failure.
Contact Technical Support.
A white band appears at the
TOF when printing in
Sheet
Per Cut
and
Print and
Present
mode with
continuous media
The continuous media gap is
set to a non-zero value
Make sure the continuous media gap in the
EWS is set to zero.
Содержание VP6 Series
Страница 1: ...U s e r G u i d e VIPColor VP6xx Printer Series ...
Страница 36: ...36 Using the Printer ...
Страница 58: ...58 Printer Maintenance ...