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15” & 24” Series

Technical Services Manual

SMR-0014

SECTION 4 – Customer Calls

Viking’s warranty does not cover customer service education calls. If a service call occurs and the rea-

son is customer education, the customer is responsible for any billings.

Guide for Screening Customer Calls

Make sure you are familiar with the factory speciﬁcations for this unit.

Keep in mind that there are many factors which can affect cabinet performance such as the ambient

temperature, application, excessive door openings, product loading, etc. Additionally, the digital read-

out is monitoring true air temperature, not product temperature. (The readout has a 20 minute delay

built into it for temperature rise).

Temperature Control Specifications

Information required to properly analyze service issues:

What is the ambient temperature of the room/area that cabinet is installed in?

The standard ambient temperature range is 40°F to 105°F.

Under extreme temperature/relative humidity conditions the front face, gasket and/or glass door

may show signs of sweating. This will diminish when temperature/relative humidity conditions re-

turn to normal.

Is the unit in an application of heavy use?

If the door(s) or drawers are being opened excessively or not sealing properly, this

allows extra heat into the unit causing extended compressor run times. Ensure door(s) and drawers

are closed completely and not left open for a long duration of time. No door adjustments should ever

be necessary unless major structural damage has been done to the cabinet.

Model(s)

Temperature Zone

Factory Set Point &

Differential Deg. F

(Compressor Off \ On)

Controller Set-point

Range Deg. F

FBCI/VBCI 1150G

Beverage Zone, 15”

42° Off \ 52° On

30° to 48°

FWCI/VWCI 1150G Wine Zone, 15”

43° Off \ 51° On

40° to 68°

FRCI/VRCI 1240G Refrigerator Zone, 24”(indoor)

34° Off \ 44° On

30° to 42°

VRCO1240D

Refrigerator Zone, 24”(outdoor)

34° Off \ 44° On

30° to 42°

FBCI/VBCI 1240G Beverage Zone, 24”

42° Off \ 52° On

30° to 48°

FWCI/VWCI 1240G Wine Zone

43° Off \ 51° On

40° to 68°

FRDI/VRDI 1240D Refrigerated drawer, 24”(indoor)

34° Off \ 44° On

30° to 42°

VRDO1240D

Refrigerated drawer, 24”(outdoor) 34° Off \ 44° On

30° to 42°

Содержание 15 Series

Страница 1: ...gerator Outdoor FRDI VRDI 1240D 24 Refrigerated Drawer VRDO 1240D 24 Refrigerated Drawer Outdoor FWCI VWCI 1150G 15 Wine Cellar Single Zone FWCI VWCI 1240G 24 Wine Cellar Single Zone SMR 0014 Service Manual Preferred Service This Base Manual covers general and speciﬁc information including but not limited to the following models ...

Страница 2: ...Page2 15 24 Series Technical Services Manual SMR 0014 ...

Страница 3: ...cifications 7 Illustration 2B FRCI FRCO FBCI FWCI FRDI FRDO 1240 Anti tip Installation Specifications 8 SECTION 3 Normal Vapor Compression Cycle Refrigeration 10 Compressor Specifications 10 Electronic Control Functions 11 12 Changing Temperature From Fahrenheit to Centigrade 13 14 Controller Alarm Signals Recovery 14 Controller Replacement 15 Temperature Probe 16 Probe Replacement 17 Shelf Remova...

Страница 4: ...ter FBCI VBCI 1240G 24 Beverage Center FRCI VRCI 1240G 24 All Refrigerator VRCO1240D 24 All Refrigerator Outdoor FRDI VRDI 1240D 24 Refrigerated Drawer VRDO1240D 24 Refrigerated DWR Outdoor FWCI VWCI 1150G 15 Wine Cellar One Zone FWCI VWCI 1240G 24 Wine Cellar One Zone The model and serial numbers can be found inside the left compartment located on the front left corner of the ceiling This informa...

Страница 5: ...SAVE THESE INSTRUCTIONS REVIEW ALL SERVICE INFORMATION IN THE APPROPRIATE SERVICE MANUAL AND TECHNICAL SHEETS BEFORE BEGINNING REPAIRS Pride and workmanship go into every product to provide our customers with quality appliances It is possible however that during the lifetime of a product service may be required Products should be serviced only by a qualified authorized service technician who is fa...

Страница 6: ...zed for use within any Resi dential Refrigeration Products Subject use will void complete system warranty and place the burden on the service company for down line service issues Cleanliness of the system is extremely important The presence of residue Chlorinated or greasy residues mineral oil or impurities can lead to capillary tube restrictions oil return problems and compressor damage Flux must...

Страница 7: ...binet Ensure all specifications are satisfied to alleviate installation problems which may be causing the service call CAUTION IF CABINET IS INSTALLED UNDER A COUNTER TOP IT SHOULD BE SUPPORTED BY STRUCTURE OTHER THAN THE REFRIG ERATED CABINET TO PREVENT DAMAGE TO THE COUNTER TOP BEFORE MOVING OR REPOSITIONING CABINET ENSURE THAT THE COUNTER TOP IS SUPPORTED PROPERLY Illustration 1A Installation S...

Страница 8: ...Page8 15 24 Series Technical Services Manual SMR 0014 Illustration 1B Installation Specifications 24 Series ...

Страница 9: ...eries Use the above illustrations to locate the holes needed for your specific model Mount the brackets as shown in Illustrations 2A and 2B then slide the cabinet into the opening to engage and prevent tip dur ing use NOTE DO NOT EXTEND LEVELER LEG MORE THAT OUT OF BASE SHIM OR PAD TO OBTAIN LEVELNESS IF ADDITIONAL HEIGHT IS NECESSARY 15 16 13 1 32 3 16 FRONT OF UNIT 3 8 ANTI TIP BRACKET PART 6374...

Страница 10: ...e gas is pumped out the discharge line and into the condenser The cycle continues Compressor Specifications The compressors used in 15 24 Series Re frigerated Cabinets are constructed using stan dard reciprocating hermetic style compressors Fan Motors All Models The condenser and evaporator fan motors are identical The fan was specifically selected for the design for maximum efficiency of the refr...

Страница 11: ...120 V 4 VA Max The controlling circuit is 20A max for the entire control This controller employs two separate relays one for the compressor condenser fan and evaporator fan motors the other is for the light Temperature Control Adjustments Primary Key Functions Turns on off the power to the unit Interior light Disables light display and function of remaining buttons Displays maximum stored tempera ...

Страница 12: ...by either waiting 10 seconds or by pressing the SET button Minimum Temperature Reading The controller can remember and display the lowest temperature the sensor has recorded To display this reading press and release the DOWN ARROW button The Lo message will appear followed by the lowest temperature recorded To return to normal display press and release the DOWN AR ROW button or wait 5 seconds Maxi...

Страница 13: ...ISPLAY CURRENT SETTING USING THE DOWN ARROW CHANGE THE SETTING TO B See Table 1 page 14 PRESS THE SET KEY ONCE TO RECORD THE CHANGE USING THE UP ARROW SCROLL THROUGH THE PARAMETERS UNTIL HY SHOWS ON THE DISPLAY PRESS THE SET KEY ONCE TO DISPLAY THE CURRENT SETTING USING THE UP OR DOWN ARROW CHANGE THE SETTING TO C See Table 1 page 14 PRESS SET ONCE TO RECORD THE CHANGE NEXT LS WILL SHOW ON THE DIS...

Страница 14: ...obe restarts normal operation Always check probe connections and resistance before replacing the probe Temperature Alarms HA and LA automatically stop as soon as the thermostat temperature re turns to normal values Controller Programming There are no adjustments to the programs that can be done from a service standpoint The only meth od of programming is through the replacement of the controller f...

Страница 15: ... the front face plate be pressing the locking tab located at each end 2 With the face plate off using a Phillips head screwdriver remove the two screws and slide the controller out 3 Once removed exchange wires one by one from the old controller to the new making sure that the wire designation matches the terminals 4 Slide the controller back into the cabinet housing and re fasten securely with th...

Страница 16: ...ed directly behind the controller housing and is terminated directly onto the controller under the green terminals See the values below for temperature to resistance values when trouble shooting probe or tem perature issues Temperature F Resistance Ohms Temperature F Resistance Ohms 22 111300 77 10000 13 86430 86 8313 4 67770 95 6940 5 53410 104 5827 14 42470 113 4911 23 33900 122 4160 32 27280 13...

Страница 17: ...lf or drawer can continue to be pulled out of the cabinet Fig 1 Fig 1 Fig 2 2 Remove each cabinet slide by first lifting the front out of the key slot and then forward Fig 2 Defrosting In the event that the evaporator coil is covered with ice not frost a physical defrosting may be needed to clear the coil This condition may be the result of a door or drawer being left open a failed tempera ture pr...

Страница 18: ...ges to catch melted water When complete reinstall all components Light Bulb Replacement The light is located just behind the temperature control housing To replace a defective or burnt out light bulb simply unscrew the bulb counter clockwise and replace with an identical LED bulb Viking number 67026 Door Switch Replacement Caution Disconnect power to the cabinet before servicing With the front gri...

Страница 19: ... and continuing all the way around All Gaskets are a dart and slot design The new gasket should be positioned onto the door or drawer Starting at the corners insert the gasket dart into the slot and press firmly After all corners have been engaged continue down each side until the entire gasket is in position A rubber or plastic hammer can also be used to aid in the dart insertion ...

Страница 20: ...ive humidity conditions the front face gasket and or glass door may show signs of sweating This will diminish when temperature relative humidity conditions re turn to normal Is the unit in an application of heavy use If the door s or drawers are being opened excessively or not sealing properly this allows extra heat into the unit causing extended compressor run times Ensure door s and drawers are ...

Страница 21: ...r set point Has an adjustment been made Pressing and releasing the controller set button will display the current set point To adjust the con troller set point press and hold the set key for three 3 seconds the current set point will flash in the display Adjust the set point colder by pressing the down arrow key until point value shows in display Press the set key once for the controller to memori...

Страница 22: ...Page22 15 24 Series Technical Services Manual SMR 0014 Fig 4 Fig 5 Viking uses the following defrost technologies Defrost Method Models Off Cycle Defrost All ...

Страница 23: ...i cycle time 5 minutes for all models 2 Evaporator Airflow Check evaporator airflow The evaporator fan is controlled by the digital controller and the door switch Ensure both the fan LED is illuminated and the door switch is depressed for the fan to be receiving power Air should enter through bottom louvers and exit out of fan guard openings Evaporator fan cycles with compres sor 3 Clear Obstructi...

Страница 24: ...ed Ensure the fan blade is not obstructed 14 Compressor Runs LED Snowflake must be illuminated for compressor to operate Using a clamp on style amp probe determine if the compressor is drawing current and record If compressor is running go to 19 15 Power to Compressor Check to ensure power is at the black wires leading to the over load 115 V nominal If no power find where the voltage is being inte...

Страница 25: ... if frost pattern changes If frost pattern changes system is most likely low on charge If no change me tering device may be restricted 21 Repair Metering Device Following established industry practices and applicable local state and federal laws regarding refrigerant handling See section Potential Problems with HFC 134a for Viking Range Processing recommendations check for restrictions Within the ...

Страница 26: ...lished industry practices and applicable local state and federal laws regarding refrigerant handling See section Potential Prob lems with HFC 134a for Viking Range Processing recommenda tions 25 Unit Functioning Normal If unit is still not functioning normally contact factory for additional assistance or review above steps for possible omissions ...

Страница 27: ...am aged Replace Controller 14 Supply Power Blown breaker or fuse Reset or replace Compressor Start Components Replace Start Components Refrigerant leak Find leak repair and recharge 5 Cabinet Not Achieving Set Point Door switch Plunger broken Replace Switch 17 Not fully depressed Door Drawer gaskets not seated properly 18 Check lower hinge for smooth operation Door must ride on cam assembly Door D...

Страница 28: ...oise during operation All components Vibration Secure components Certain sounds are normal Sounds from the compressor fans and valves are normal Controller display is flashing HA Door Closure Door gasket torn or out of place replair or replace 18 Warm products Was cabinet loaded with warm product Allow extra time for pull down Condenser coil Coil covered with dirt pet hair etc Clean condenser usin...

Страница 29: ...e Condenser Coil Coil covered with Dirt pet hair ect Clean condenser using a brush and vacuum 20 Louvered toe grill obstructed Clear all obstructions Product tempera ture Large quantities of warm product being loaded at one time Allow extra time for pull down Refrigeration system runs for long periods of time Door Closure Door Drawer gasket torn or out of place Repair or replace 18 High ambient hu...

Страница 30: ...Page30 15 24 Series Technical Services Manual SMR 0014 SECTION 5 DiagramS ...

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