ViewSonic ViewBoard ID710, Руководство пользователя

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Troubleshooting
This section describes some common problems that you may experience when
using the monitor.
Problem or Issue Possible Solutions
No picture on the
display
• Ensure the USB cable is connected properly at both
ends.
• Try another USB port on the computer.
• Ensure the computer is powered on.
• Ensure all drivers are installed and updated (if
applicable).
Display interference
• Check if other nearby electrical devices are causing
interference.
The display is not clear • The optimal resolution is 1024 x 600.
• Use a soft, dry cloth to remove any fingerprints or
skin oil.
Pen
Problem or Issue Possible Solutions
The pen is not working
• Try using the computer’s mouse; if the mouse also
does not work please restart the computer.
• Reinstall the pen driver (if applicable).
The pen tip is too
short, or not making
proper contact with the
display
• Check the condition of the pen tip. If it is too short,
please replace the pen tip.
The cursor is not
moving correctly
• Try restarting the computer.
• Ensure the USB cable is connected properly at both
ends.